TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Turbotax is awesome I love turbotax it is very easy to use, i will recommend it for a friend
Date published: 2021-02-22
Rated 5 out of 5 by from Turbo Tax is the best!!! so easy to use since they literally walk through various scenarios, etc..
Date published: 2021-02-22
Rated 5 out of 5 by from TurboTax is the BEST! So convenient and easy to use! I only use TurboTax every year!
Date published: 2021-02-22
Rated 1 out of 5 by from turbo tax charged me 120 dollars i tried using free edition and it ended up charging me 120 dollars , why am i getting charged , i would like my 120 back
Date published: 2021-02-22
Rated 3 out of 5 by from TurboTax is ok To many hidden fees. Otherwise ok. Will use again.
Date published: 2021-02-22
Rated 5 out of 5 by from EASY TO FOLLOW! I used Turbo Tax for years. I prefer to do my own tax that in-able me to understand how the tax is done.
Date published: 2021-02-22
Rated 2 out of 5 by from Hidden fees beware better off doing it yourself I used Turbo Tax once upon a time. It is an A.i. Integration system. So no reason to charge me as if a person is filing. It’s like videos being rented for the same amount as a disc when the middle man is already cut. If you cut a middle man you should tack on $40 at the end and make it where I have no option. Then after I agree to 40 there is an extra $90 fee. If I knew that I would have gone to my tax guy. But the y tell you that the $90 after you agree to only the $40 that it is mandated. So total of $130. For an automation when a tax person is just as much some are more. But this is a rip off. Totally taking advantage. How do you go from $5 one year to $130 next... one and done never again. By the way I am a program you just created motivation for you completion thanks.
Date published: 2021-02-22
Rated 5 out of 5 by from Easy and quick to resolve any problems Turbo Tax help me resolve all my questions and problems in a quickly manner
Date published: 2021-02-22
Rated 1 out of 5 by from Horrible experience this time!!! Kept asking for "Federal Service Date" without explaining what this means. Had online chat with person named Mia, who eventually told me this was a bug and it would be fixed before 2/15/21. Got an email on 2/17/21 that it was fixed. Signed in again to finish the filing. The same issue was still happening!! Bug was not fixed!! Finally found a workaround on my own.
Date published: 2021-02-22
Rated 5 out of 5 by from Turbo Tax is the Best I should have been used turbotax to file my taxes. They are very helpful, they do not chargfe you very much to file your taxes even though they helping you. They go over your paperwork with you. All i can say is I will be here with turbo tax from here on out. Thank you again.
Date published: 2021-02-22
All TurboTax® Offerings Reviews - Page 12687
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Turbotax is awesome I love turbotax it is very easy to use, i will recommend it for a friend
Date published: 2021-02-22
Rated 5 out of 5 by from Turbo Tax is the best!!! so easy to use since they literally walk through various scenarios, etc..
Date published: 2021-02-22
Rated 5 out of 5 by from TurboTax is the BEST! So convenient and easy to use! I only use TurboTax every year!
Date published: 2021-02-22
Rated 1 out of 5 by from turbo tax charged me 120 dollars i tried using free edition and it ended up charging me 120 dollars , why am i getting charged , i would like my 120 back
Date published: 2021-02-22
Rated 3 out of 5 by from TurboTax is ok To many hidden fees. Otherwise ok. Will use again.
Date published: 2021-02-22
Rated 5 out of 5 by from EASY TO FOLLOW! I used Turbo Tax for years. I prefer to do my own tax that in-able me to understand how the tax is done.
Date published: 2021-02-22
Rated 2 out of 5 by from Hidden fees beware better off doing it yourself I used Turbo Tax once upon a time. It is an A.i. Integration system. So no reason to charge me as if a person is filing. It’s like videos being rented for the same amount as a disc when the middle man is already cut. If you cut a middle man you should tack on $40 at the end and make it where I have no option. Then after I agree to 40 there is an extra $90 fee. If I knew that I would have gone to my tax guy. But the y tell you that the $90 after you agree to only the $40 that it is mandated. So total of $130. For an automation when a tax person is just as much some are more. But this is a rip off. Totally taking advantage. How do you go from $5 one year to $130 next... one and done never again. By the way I am a program you just created motivation for you completion thanks.
Date published: 2021-02-22
Rated 5 out of 5 by from Easy and quick to resolve any problems Turbo Tax help me resolve all my questions and problems in a quickly manner
Date published: 2021-02-22
Rated 1 out of 5 by from Horrible experience this time!!! Kept asking for "Federal Service Date" without explaining what this means. Had online chat with person named Mia, who eventually told me this was a bug and it would be fixed before 2/15/21. Got an email on 2/17/21 that it was fixed. Signed in again to finish the filing. The same issue was still happening!! Bug was not fixed!! Finally found a workaround on my own.
Date published: 2021-02-22
Rated 5 out of 5 by from Turbo Tax is the Best I should have been used turbotax to file my taxes. They are very helpful, they do not chargfe you very much to file your taxes even though they helping you. They go over your paperwork with you. All i can say is I will be here with turbo tax from here on out. Thank you again.
Date published: 2021-02-22
All TurboTax® Offerings Reviews - Page 12687