TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from great service easy and quick to use. Love that Turbo Tax does all the work for me.
Date published: 2023-02-17
Rated 3 out of 5 by from Easy to use but too many traps Pay the fees using a credit card rather than the tax refund! Otherwise, they charge you more!
Date published: 2023-02-17
Rated 5 out of 5 by from Quick and Easy! Each step was easy to understand and informative! I feel like a tax professional now!
Date published: 2023-02-17
Rated 5 out of 5 by from IT IS GREAT! MICHELLE IS THE GREATEST! WE SPENT TIME IN COMPLETING MY TAX RETURN BUT THE END RESULT IS SUPER. I WOULD LIKE HER TO BE WITH ME AGAIN NEXT YEAR. THANKS.
Date published: 2023-02-17
Rated 4 out of 5 by from Turbo Tax is user-friendly. Turbo Tax makes do it yourself easy. But State Return had a small glitch transferring county codes from federal entry and recognizing correct county entries. Plus, State Return calculated property taxes of 2 homes from federal as just the main home.
Date published: 2023-02-17
Rated 2 out of 5 by from TurboTax Business Doesn't Integrate with QB Online I have used TurboTax Business to produce tax returns for my small business for years and have been a very satisfied customer. I also use QuickBooks to manage my company books. The integration has always been seamless. This year, TurboTax wouldn't permit me to download my QB file because the software version was too old. The only option QB offers now for small businesses is an online, subscription-based product. I bit the bullet and signed up for QB Online, only to discover that TurboTax Business cannot import data from QB Online. To import my business file, I had to download a trial version of QB Enterprise Desktop software. This is crazy! Do better TurboTax. Use some of your significant programming budget to enable users to import company data from QB Online. This miss is the reason I am giving TurboTax Business a 2-star review. All other aspects of the software are great, and it remains easy to use.
Date published: 2023-02-17
Rated 5 out of 5 by from Turbo Tax today was my 4th time & better each time I worked with about 3 experts on chat today and all were very helpful but Frank realized that I had clicked the wrong box and called to let me know. He saved me about $2,500 and we had a great conversation.
Date published: 2023-02-17
Rated 5 out of 5 by from Hello It was good fast I will be back next year thank you
Date published: 2023-02-17
Rated 5 out of 5 by from TurboTax is so Easy! TurboTax was so simple and easy to use. The directions explain exactly what you need step for step. And while I didn't use them, they have tax experts right at your fingertips to help you. And extremely affordable.
Date published: 2023-02-17
Rated 5 out of 5 by from turbo tax real easy to file my income tax I had a great experience. It was easy to follow because of the guidance that was given.
Date published: 2023-02-17
All TurboTax® Offerings Reviews - Page 12681
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from great service easy and quick to use. Love that Turbo Tax does all the work for me.
Date published: 2023-02-17
Rated 3 out of 5 by from Easy to use but too many traps Pay the fees using a credit card rather than the tax refund! Otherwise, they charge you more!
Date published: 2023-02-17
Rated 5 out of 5 by from Quick and Easy! Each step was easy to understand and informative! I feel like a tax professional now!
Date published: 2023-02-17
Rated 5 out of 5 by from IT IS GREAT! MICHELLE IS THE GREATEST! WE SPENT TIME IN COMPLETING MY TAX RETURN BUT THE END RESULT IS SUPER. I WOULD LIKE HER TO BE WITH ME AGAIN NEXT YEAR. THANKS.
Date published: 2023-02-17
Rated 4 out of 5 by from Turbo Tax is user-friendly. Turbo Tax makes do it yourself easy. But State Return had a small glitch transferring county codes from federal entry and recognizing correct county entries. Plus, State Return calculated property taxes of 2 homes from federal as just the main home.
Date published: 2023-02-17
Rated 2 out of 5 by from TurboTax Business Doesn't Integrate with QB Online I have used TurboTax Business to produce tax returns for my small business for years and have been a very satisfied customer. I also use QuickBooks to manage my company books. The integration has always been seamless. This year, TurboTax wouldn't permit me to download my QB file because the software version was too old. The only option QB offers now for small businesses is an online, subscription-based product. I bit the bullet and signed up for QB Online, only to discover that TurboTax Business cannot import data from QB Online. To import my business file, I had to download a trial version of QB Enterprise Desktop software. This is crazy! Do better TurboTax. Use some of your significant programming budget to enable users to import company data from QB Online. This miss is the reason I am giving TurboTax Business a 2-star review. All other aspects of the software are great, and it remains easy to use.
Date published: 2023-02-17
Rated 5 out of 5 by from Turbo Tax today was my 4th time & better each time I worked with about 3 experts on chat today and all were very helpful but Frank realized that I had clicked the wrong box and called to let me know. He saved me about $2,500 and we had a great conversation.
Date published: 2023-02-17
Rated 5 out of 5 by from Hello It was good fast I will be back next year thank you
Date published: 2023-02-17
Rated 5 out of 5 by from TurboTax is so Easy! TurboTax was so simple and easy to use. The directions explain exactly what you need step for step. And while I didn't use them, they have tax experts right at your fingertips to help you. And extremely affordable.
Date published: 2023-02-17
Rated 5 out of 5 by from turbo tax real easy to file my income tax I had a great experience. It was easy to follow because of the guidance that was given.
Date published: 2023-02-17
All TurboTax® Offerings Reviews - Page 12681