TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 4 out of 5 by
robotdrivingman from
Fairly Good for Simple to Light Moderate Return
TurboTax is pretty good for a lot of people. Always good to understand your income and the taxes you pay. I had one problem with a 1099-misc entry. It was an imputed income for a small amount. TurboTax was not really clear about this type of entry and basically made that income a business income and started entries for a business I did not have. Reached out to 'community" for answers. First answer was too basic. As I figured out the problem, needed to delete a form even though I had deleted the original entry, got an answer from "expert' Dawn that came up with the same answer and it worked perfectly. No tax errors on last Smart Scan after that.
Date published: 2023-02-16
Rated 5 out of 5 by
teeeeej from
Super easy
Every step was extremely easy and didn't take long at all.
Date published: 2023-02-16
Rated 5 out of 5 by
Cristal224 from
Super easy to use
This is my first year filing taxes on my own and I thought that it would be a scary process. TurboTax really makes the process as painless as it can be and has a ton of resources to make sure you understand the process you're going through. I will definitely be filing with TurboTax in the future!
Date published: 2023-02-16
Rated 5 out of 5 by
Bigjrocc27 from
Turbo tax
Great awesome wonderful will use again for sure thanks
Date published: 2023-02-16
Rated 5 out of 5 by
KJ32123 from
First time using TurboTax
It did take a long time to complete but this was my first time trying TurboTax honestly its not bad
Date published: 2023-02-16
Rated 5 out of 5 by
Mom T from
awesome
very easy to do very helpful and fast I will use every year
Date published: 2023-02-16
Rated 1 out of 5 by
Money24444 from
Garbage
Absolute garbage. Fees are outrageous, less of a tax return, and an absolute embarrassment.
Date published: 2023-02-16
Rated 4 out of 5 by
sorrelpaw from
Every year I use this program
I don't understand why it wouldn't let me continue for free. This year charged me$117 I think it's not fair to charge when you're doing your own taxes.
Date published: 2023-02-16
Rated 3 out of 5 by
stevie way from
stevie
Went well but still quirky with the hints, some work some don't.
Date published: 2023-02-16
Rated 5 out of 5 by
missy3445 from
very good
very attentive, helpful, easy to talk to, very knowledgeable
All TurboTax® Offerings Reviews - Page 12680
Date published: 2023-02-16
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 4 out of 5 by
robotdrivingman from
Fairly Good for Simple to Light Moderate Return
TurboTax is pretty good for a lot of people. Always good to understand your income and the taxes you pay. I had one problem with a 1099-misc entry. It was an imputed income for a small amount. TurboTax was not really clear about this type of entry and basically made that income a business income and started entries for a business I did not have. Reached out to 'community" for answers. First answer was too basic. As I figured out the problem, needed to delete a form even though I had deleted the original entry, got an answer from "expert' Dawn that came up with the same answer and it worked perfectly. No tax errors on last Smart Scan after that.
Date published: 2023-02-16
Rated 5 out of 5 by
teeeeej from
Super easy
Every step was extremely easy and didn't take long at all.
Date published: 2023-02-16
Rated 5 out of 5 by
Cristal224 from
Super easy to use
This is my first year filing taxes on my own and I thought that it would be a scary process. TurboTax really makes the process as painless as it can be and has a ton of resources to make sure you understand the process you're going through. I will definitely be filing with TurboTax in the future!
Date published: 2023-02-16
Rated 5 out of 5 by
Bigjrocc27 from
Turbo tax
Great awesome wonderful will use again for sure thanks
Date published: 2023-02-16
Rated 5 out of 5 by
KJ32123 from
First time using TurboTax
It did take a long time to complete but this was my first time trying TurboTax honestly its not bad
Date published: 2023-02-16
Rated 5 out of 5 by
Mom T from
awesome
very easy to do very helpful and fast I will use every year
Date published: 2023-02-16
Rated 1 out of 5 by
Money24444 from
Garbage
Absolute garbage. Fees are outrageous, less of a tax return, and an absolute embarrassment.
Date published: 2023-02-16
Rated 4 out of 5 by
sorrelpaw from
Every year I use this program
I don't understand why it wouldn't let me continue for free. This year charged me$117 I think it's not fair to charge when you're doing your own taxes.
Date published: 2023-02-16
Rated 3 out of 5 by
stevie way from
stevie
Went well but still quirky with the hints, some work some don't.
Date published: 2023-02-16
Rated 5 out of 5 by
missy3445 from
very good
very attentive, helpful, easy to talk to, very knowledgeable
All TurboTax® Offerings Reviews - Page 12680
Date published: 2023-02-16