TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
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TurboTax Live Full Service
Rated 5 out of 5 by
Dee340407 from
Turbo Tax is great
Turbo Tax helps you with every step.Turbo Tax make doing your taxes very easy.
Date published: 2023-02-17
Rated 5 out of 5 by
Mr Zapper from
turbo tax is awsome
I have been using turbo tax for around 20 years, they are awesome and very easy to use.
Date published: 2023-02-17
Rated 1 out of 5 by
EricLe from
2nd year in a row and full of problems
This is my 2nd year in a row where I hit an issue and had to re-do my taxes from scratch. When I had to amend my 2021 taxes and made I mistake, support said I had to redo it all from scratch. Then for my 2022 taxes, the "Live" version of the tool was carried over from 2021 and I could not downgrade to a non-Live version. Support could not fix it and told me I had to redo my taxes all over again so I could downgrade. I will never recommend or Turbotax again.
Date published: 2023-02-17
Rated 5 out of 5 by
Kitty1984 from
Great customer service
I was uncertain about a W-2 received from a short-term disability company and he responded in a very timely manner and was pleasant to chat with
Date published: 2023-02-17
Rated 5 out of 5 by
Mo_the_cat_lady from
Turbo tax is wonderful
I have been using Turbo tax for years and I like that I am able to pay a little extra for the Audit Defense.
Date published: 2023-02-17
Rated 4 out of 5 by
jg4948yto2g498htg243 from
Meh
Make your securities recognition software better..
Date published: 2023-02-17
Rated 4 out of 5 by
2000Sydney from
Really good
It was hard to find where to enter my social security income.
Date published: 2023-02-17
Rated 5 out of 5 by
ConnieB27 from
Back to using Turbo Tax
I decided this year, since my tax returns were fairly simply (retired working part time) that I could go back to using Turbo Tax and do it on my own. This new format is pretty simply if you understand the where you are and what documents you need to have available.
Date published: 2023-02-17
Rated 5 out of 5 by
Seanoberst1 from
Fast and professional
Darryl was very professional and fast. He deserves a raise. this experience on intuit has been very professional and easy to work with. very satisfied with the app!
Date published: 2023-02-17
Rated 5 out of 5 by
Mochasspirit from
You helped alot
it was frustrating cause of myself I skipped different things that didn't apply to me
All TurboTax® Offerings Reviews - Page 12674
Date published: 2023-02-17
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Dee340407 from
Turbo Tax is great
Turbo Tax helps you with every step.Turbo Tax make doing your taxes very easy.
Date published: 2023-02-17
Rated 5 out of 5 by
Mr Zapper from
turbo tax is awsome
I have been using turbo tax for around 20 years, they are awesome and very easy to use.
Date published: 2023-02-17
Rated 1 out of 5 by
EricLe from
2nd year in a row and full of problems
This is my 2nd year in a row where I hit an issue and had to re-do my taxes from scratch. When I had to amend my 2021 taxes and made I mistake, support said I had to redo it all from scratch. Then for my 2022 taxes, the "Live" version of the tool was carried over from 2021 and I could not downgrade to a non-Live version. Support could not fix it and told me I had to redo my taxes all over again so I could downgrade. I will never recommend or Turbotax again.
Date published: 2023-02-17
Rated 5 out of 5 by
Kitty1984 from
Great customer service
I was uncertain about a W-2 received from a short-term disability company and he responded in a very timely manner and was pleasant to chat with
Date published: 2023-02-17
Rated 5 out of 5 by
Mo_the_cat_lady from
Turbo tax is wonderful
I have been using Turbo tax for years and I like that I am able to pay a little extra for the Audit Defense.
Date published: 2023-02-17
Rated 4 out of 5 by
jg4948yto2g498htg243 from
Meh
Make your securities recognition software better..
Date published: 2023-02-17
Rated 4 out of 5 by
2000Sydney from
Really good
It was hard to find where to enter my social security income.
Date published: 2023-02-17
Rated 5 out of 5 by
ConnieB27 from
Back to using Turbo Tax
I decided this year, since my tax returns were fairly simply (retired working part time) that I could go back to using Turbo Tax and do it on my own. This new format is pretty simply if you understand the where you are and what documents you need to have available.
Date published: 2023-02-17
Rated 5 out of 5 by
Seanoberst1 from
Fast and professional
Darryl was very professional and fast. He deserves a raise. this experience on intuit has been very professional and easy to work with. very satisfied with the app!
Date published: 2023-02-17
Rated 5 out of 5 by
Mochasspirit from
You helped alot
it was frustrating cause of myself I skipped different things that didn't apply to me
All TurboTax® Offerings Reviews - Page 12674
Date published: 2023-02-17