TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294016 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 4 out of 5 by
Matt3456765436987 from
Turbotax is great
Great service. My biggest complaint is the over advertisement of the upgrades. I also don't believe I should have to upgrade simply for adding a small unemployment form. I do appreciate all my info is saved here. I was able to update a mistake on my documents with ease.
Date published: 2022-03-06
Rated 5 out of 5 by
Diane791 from
Turbo Tax if fairly easy to navigate
I did not need to talk to anyone I filled out the forms with the information they provided on how to do it.
Date published: 2022-03-06
Rated 5 out of 5 by
Kisha74 from
TurboTax was easy to ise
It was easy to use however I don’t like to type and talk so this part of the filing gets under my skin if I was unhappy with the service I get I would not use it so using your service should speak volume in itself.
Date published: 2022-03-06
Rated 5 out of 5 by
ljb21 from
turbo tax is awesome
was easy return to do with the guidelines and help
Date published: 2022-03-06
Rated 5 out of 5 by
Bobula from
Excellent
I am filing alone for the first time since my husband passed. Gretchen was quick and efficient and I didn't worry a bit.
Date published: 2022-03-06
Rated 5 out of 5 by
Nom29 from
Had some issues
I had issues where I tried to get filed waited a total of 2 weeks no response no help with a random rep that didn’t contact me they figured it out though and I got Lisa super awesome rep helped me and filed my taxes asap!!!
Date published: 2022-03-06
Rated 5 out of 5 by
J e n n from
Easy to do
Easy to navigate through quickly and easily when spoke to a tax pro they called back very quickly and easily guided me through where I needed help
Date published: 2022-03-06
Rated 5 out of 5 by
Mshykes05 from
Everything was great
Lela was professional and quick with responses. Will use turbo tax again
Date published: 2022-03-06
Rated 5 out of 5 by
eyclwoo from
Turbotax was good
Turbotax has made filing as easy as possible. With the live chat it makes it easy.
Date published: 2022-03-06
Rated 5 out of 5 by
null from
Turbo Tax is the Best!
Been using them for years and they have never let me down!
All TurboTax® Offerings Reviews - Page 12671
Date published: 2022-03-06
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 4 out of 5 by
Matt3456765436987 from
Turbotax is great
Great service. My biggest complaint is the over advertisement of the upgrades. I also don't believe I should have to upgrade simply for adding a small unemployment form. I do appreciate all my info is saved here. I was able to update a mistake on my documents with ease.
Date published: 2022-03-06
Rated 5 out of 5 by
Diane791 from
Turbo Tax if fairly easy to navigate
I did not need to talk to anyone I filled out the forms with the information they provided on how to do it.
Date published: 2022-03-06
Rated 5 out of 5 by
Kisha74 from
TurboTax was easy to ise
It was easy to use however I don’t like to type and talk so this part of the filing gets under my skin if I was unhappy with the service I get I would not use it so using your service should speak volume in itself.
Date published: 2022-03-06
Rated 5 out of 5 by
ljb21 from
turbo tax is awesome
was easy return to do with the guidelines and help
Date published: 2022-03-06
Rated 5 out of 5 by
Bobula from
Excellent
I am filing alone for the first time since my husband passed. Gretchen was quick and efficient and I didn't worry a bit.
Date published: 2022-03-06
Rated 5 out of 5 by
Nom29 from
Had some issues
I had issues where I tried to get filed waited a total of 2 weeks no response no help with a random rep that didn’t contact me they figured it out though and I got Lisa super awesome rep helped me and filed my taxes asap!!!
Date published: 2022-03-06
Rated 5 out of 5 by
J e n n from
Easy to do
Easy to navigate through quickly and easily when spoke to a tax pro they called back very quickly and easily guided me through where I needed help
Date published: 2022-03-06
Rated 5 out of 5 by
Mshykes05 from
Everything was great
Lela was professional and quick with responses. Will use turbo tax again
Date published: 2022-03-06
Rated 5 out of 5 by
eyclwoo from
Turbotax was good
Turbotax has made filing as easy as possible. With the live chat it makes it easy.
Date published: 2022-03-06
Rated 5 out of 5 by
null from
Turbo Tax is the Best!
Been using them for years and they have never let me down!
All TurboTax® Offerings Reviews - Page 12671
Date published: 2022-03-06