TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294016 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 4 out of 5 by from Turbotax is great Great service. My biggest complaint is the over advertisement of the upgrades. I also don't believe I should have to upgrade simply for adding a small unemployment form. I do appreciate all my info is saved here. I was able to update a mistake on my documents with ease.
Date published: 2022-03-06
Rated 5 out of 5 by from Turbo Tax if fairly easy to navigate I did not need to talk to anyone I filled out the forms with the information they provided on how to do it.
Date published: 2022-03-06
Rated 5 out of 5 by from TurboTax was easy to ise It was easy to use however I don’t like to type and talk so this part of the filing gets under my skin if I was unhappy with the service I get I would not use it so using your service should speak volume in itself.
Date published: 2022-03-06
Rated 5 out of 5 by from turbo tax is awesome was easy return to do with the guidelines and help
Date published: 2022-03-06
Rated 5 out of 5 by from Excellent I am filing alone for the first time since my husband passed. Gretchen was quick and efficient and I didn't worry a bit.
Date published: 2022-03-06
Rated 5 out of 5 by from Had some issues I had issues where I tried to get filed waited a total of 2 weeks no response no help with a random rep that didn’t contact me they figured it out though and I got Lisa super awesome rep helped me and filed my taxes asap!!!
Date published: 2022-03-06
Rated 5 out of 5 by from Easy to do Easy to navigate through quickly and easily when spoke to a tax pro they called back very quickly and easily guided me through where I needed help
Date published: 2022-03-06
Rated 5 out of 5 by from Everything was great Lela was professional and quick with responses. Will use turbo tax again
Date published: 2022-03-06
Rated 5 out of 5 by from Turbotax was good Turbotax has made filing as easy as possible. With the live chat it makes it easy.
Date published: 2022-03-06
Rated 5 out of 5 by from Turbo Tax is the Best! Been using them for years and they have never let me down!
Date published: 2022-03-06
All TurboTax® Offerings Reviews - Page 12671
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Turbotax is great Great service. My biggest complaint is the over advertisement of the upgrades. I also don't believe I should have to upgrade simply for adding a small unemployment form. I do appreciate all my info is saved here. I was able to update a mistake on my documents with ease.
Date published: 2022-03-06
Rated 5 out of 5 by from Turbo Tax if fairly easy to navigate I did not need to talk to anyone I filled out the forms with the information they provided on how to do it.
Date published: 2022-03-06
Rated 5 out of 5 by from TurboTax was easy to ise It was easy to use however I don’t like to type and talk so this part of the filing gets under my skin if I was unhappy with the service I get I would not use it so using your service should speak volume in itself.
Date published: 2022-03-06
Rated 5 out of 5 by from turbo tax is awesome was easy return to do with the guidelines and help
Date published: 2022-03-06
Rated 5 out of 5 by from Excellent I am filing alone for the first time since my husband passed. Gretchen was quick and efficient and I didn't worry a bit.
Date published: 2022-03-06
Rated 5 out of 5 by from Had some issues I had issues where I tried to get filed waited a total of 2 weeks no response no help with a random rep that didn’t contact me they figured it out though and I got Lisa super awesome rep helped me and filed my taxes asap!!!
Date published: 2022-03-06
Rated 5 out of 5 by from Easy to do Easy to navigate through quickly and easily when spoke to a tax pro they called back very quickly and easily guided me through where I needed help
Date published: 2022-03-06
Rated 5 out of 5 by from Everything was great Lela was professional and quick with responses. Will use turbo tax again
Date published: 2022-03-06
Rated 5 out of 5 by from Turbotax was good Turbotax has made filing as easy as possible. With the live chat it makes it easy.
Date published: 2022-03-06
Rated 5 out of 5 by from Turbo Tax is the Best! Been using them for years and they have never let me down!
Date published: 2022-03-06
All TurboTax® Offerings Reviews - Page 12671