TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281604 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Dependable and Trustworthy I have used Turbo Tax since 2006. My taxes were simpler in the beginning, and I have been able to learn more over the years with Turbo Tax's help center. They do a great job of explaining why they are asking for different things and what everything means. It has allowed me to do my own taxes for 15th year in a row. If there is something very confusing, I ask one of my tax friends, but for the most part, I am able to do everything I need with Turbo Tax.
Date published: 2021-02-23
Rated 2 out of 5 by from Turbo tax was ok I liked how it goes over everything one by one but at the end it charges u the hidden fees
Date published: 2021-02-23
Rated 5 out of 5 by from Good experience Took about 1/2 hour from start to finish. Easy to understand.
Date published: 2021-02-23
Rated 5 out of 5 by from Turbo tax expert (live) Daniel was super!!! Expert Daniel had great patient and very reassuring.
Date published: 2021-02-23
Rated 5 out of 5 by from Turbotax is my yearly go-to I always know turbotax is going to do the job and do it well. I get my friends and family to use turbotax as well every year. Can't beat them.
Date published: 2021-02-23
Rated 5 out of 5 by from Turbo Tax is awesome, Thank You! My name is Sherry Wilson and this is my first year filing my taxes with Turbo Tax and it was awesome, at first I thought it is was going to be hard but it was very easy, follow simple instructions, I felt like a tax preparer, Thank you Turbo Tax and I would be sure to come back next year and recommend family and friends.
Date published: 2021-02-23
Rated 5 out of 5 by from Turbo Tax is excellent My efile was rejected they quickly emailed me and allowed me to fix my error, then was able to re-efile.
Date published: 2021-02-23
Rated 5 out of 5 by from TURBO TAX DID A SUPER JOB SUPER. I HAD A PROBLEM AND I WAS HELPED RIGHT AWAY
Date published: 2021-02-23
Rated 5 out of 5 by from Simple & easy to use So simple, even a caveman could do it. LOL! Seriously, they walk you through the whole process, step by step.
Date published: 2021-02-23
Rated 3 out of 5 by from TurboTax does the job Everything was super easy, except the payment for filing! You must have a US address on your credit card to pay. I have a US credi card but with a foreign billing address. No can do. Had to set up PayPal just to be able to pay for filing. Also, can't pay with the federal refund because we have a foregin address. Insane restrictions.
Date published: 2021-02-23
All TurboTax® Offerings Reviews - Page 12669
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Dependable and Trustworthy I have used Turbo Tax since 2006. My taxes were simpler in the beginning, and I have been able to learn more over the years with Turbo Tax's help center. They do a great job of explaining why they are asking for different things and what everything means. It has allowed me to do my own taxes for 15th year in a row. If there is something very confusing, I ask one of my tax friends, but for the most part, I am able to do everything I need with Turbo Tax.
Date published: 2021-02-23
Rated 2 out of 5 by from Turbo tax was ok I liked how it goes over everything one by one but at the end it charges u the hidden fees
Date published: 2021-02-23
Rated 5 out of 5 by from Good experience Took about 1/2 hour from start to finish. Easy to understand.
Date published: 2021-02-23
Rated 5 out of 5 by from Turbo tax expert (live) Daniel was super!!! Expert Daniel had great patient and very reassuring.
Date published: 2021-02-23
Rated 5 out of 5 by from Turbotax is my yearly go-to I always know turbotax is going to do the job and do it well. I get my friends and family to use turbotax as well every year. Can't beat them.
Date published: 2021-02-23
Rated 5 out of 5 by from Turbo Tax is awesome, Thank You! My name is Sherry Wilson and this is my first year filing my taxes with Turbo Tax and it was awesome, at first I thought it is was going to be hard but it was very easy, follow simple instructions, I felt like a tax preparer, Thank you Turbo Tax and I would be sure to come back next year and recommend family and friends.
Date published: 2021-02-23
Rated 5 out of 5 by from Turbo Tax is excellent My efile was rejected they quickly emailed me and allowed me to fix my error, then was able to re-efile.
Date published: 2021-02-23
Rated 5 out of 5 by from TURBO TAX DID A SUPER JOB SUPER. I HAD A PROBLEM AND I WAS HELPED RIGHT AWAY
Date published: 2021-02-23
Rated 5 out of 5 by from Simple & easy to use So simple, even a caveman could do it. LOL! Seriously, they walk you through the whole process, step by step.
Date published: 2021-02-23
Rated 3 out of 5 by from TurboTax does the job Everything was super easy, except the payment for filing! You must have a US address on your credit card to pay. I have a US credi card but with a foreign billing address. No can do. Had to set up PayPal just to be able to pay for filing. Also, can't pay with the federal refund because we have a foregin address. Insane restrictions.
Date published: 2021-02-23
All TurboTax® Offerings Reviews - Page 12669