TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294018 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Should have done this years ago I have had my taxes done professionally for the last 25-30 years. Last year it cost 400.00. My financial life is not that complicated, but not super straight forward either. I have your basic W-2 from work, higher education costs, and mortgage interest to deduct. But also, I have a disabled adult child whom I care for, provide support to, and receive income for through a state funded program which comes with many tax implications. TurboTax walked me through all of it. Every step has supplemental info and different examples and scenarios to help you understand how to answer the question being asked. It was very easy to use and I have a better understanding of the whole process after having done it myself. Can’t recommend it enough. I’m am so glad I finally cut the cord from my tax guy.
Date published: 2022-02-25
Rated 5 out of 5 by from I had a hard time Took me forever the agi this is really stupid takes too many times to except the pictures of the documents
Date published: 2022-02-25
Rated 4 out of 5 by from Easy to use It's quick and easy to use. Can ask questions if you need to and explanations are quite understandable.
Date published: 2022-02-25
Rated 5 out of 5 by from Thank God for TurboTax! TurboTax helps you with everything! They have a free filing option and a few paid options. There's so many good things about them! It is good for first time filers and people who have a complicated time trying to do their taxes themselves. They break it all down in easy to understand steps, you can file yourself or have an agent help or file for you! Without TurboTax I wouldn't know what I was doing! I've only been doing my taxes for a few years and every time I have used TurboTax! They save all your information so you can transfer a lot to the next year and save yourself some typing, they offer several different plans and compare different options for you and pick the one that gets you the most back and offer additional services for a low cost. They got me my maximum refund amount and did most of the work for me! I signed up for the Deluxe and MAX for a low extra cost and now I'm protected all year from identity theft and eligible to receive help from an agent if I were to need them for any tax reasons for the next year! Thank you TurboTax! I highly recommend them!
Date published: 2022-02-25
Rated 1 out of 5 by from sucks, hidden fees not as advertised. Sucks, hidden fees not as advertised. I will not use this software for future taxes. It's radicicolous having to pay 208 tax preparation fee.
Date published: 2022-02-25
Rated 5 out of 5 by from Best ever I use them every year The best ever i wont use anyone else
Date published: 2022-02-25
Rated 5 out of 5 by from TURBO TAX IS EASY TO USE USER FRIENDLY AND VERY FAST EASY TO USE... .........
Date published: 2022-02-25
Rated 4 out of 5 by from It was cool. I love how easy it was to file.definitely doing it again.
Date published: 2022-02-25
Rated 4 out of 5 by from Easy peasy First time filing my taxes. And it was wonderful. So easy to understand as long as you have all your paperwork.
Date published: 2022-02-25
Rated 5 out of 5 by from Turbo Tax is GREAT I have used it for many years and have never had a bad experience
Date published: 2022-02-25
All TurboTax® Offerings Reviews - Page 12668
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Should have done this years ago I have had my taxes done professionally for the last 25-30 years. Last year it cost 400.00. My financial life is not that complicated, but not super straight forward either. I have your basic W-2 from work, higher education costs, and mortgage interest to deduct. But also, I have a disabled adult child whom I care for, provide support to, and receive income for through a state funded program which comes with many tax implications. TurboTax walked me through all of it. Every step has supplemental info and different examples and scenarios to help you understand how to answer the question being asked. It was very easy to use and I have a better understanding of the whole process after having done it myself. Can’t recommend it enough. I’m am so glad I finally cut the cord from my tax guy.
Date published: 2022-02-25
Rated 5 out of 5 by from I had a hard time Took me forever the agi this is really stupid takes too many times to except the pictures of the documents
Date published: 2022-02-25
Rated 4 out of 5 by from Easy to use It's quick and easy to use. Can ask questions if you need to and explanations are quite understandable.
Date published: 2022-02-25
Rated 5 out of 5 by from Thank God for TurboTax! TurboTax helps you with everything! They have a free filing option and a few paid options. There's so many good things about them! It is good for first time filers and people who have a complicated time trying to do their taxes themselves. They break it all down in easy to understand steps, you can file yourself or have an agent help or file for you! Without TurboTax I wouldn't know what I was doing! I've only been doing my taxes for a few years and every time I have used TurboTax! They save all your information so you can transfer a lot to the next year and save yourself some typing, they offer several different plans and compare different options for you and pick the one that gets you the most back and offer additional services for a low cost. They got me my maximum refund amount and did most of the work for me! I signed up for the Deluxe and MAX for a low extra cost and now I'm protected all year from identity theft and eligible to receive help from an agent if I were to need them for any tax reasons for the next year! Thank you TurboTax! I highly recommend them!
Date published: 2022-02-25
Rated 1 out of 5 by from sucks, hidden fees not as advertised. Sucks, hidden fees not as advertised. I will not use this software for future taxes. It's radicicolous having to pay 208 tax preparation fee.
Date published: 2022-02-25
Rated 5 out of 5 by from Best ever I use them every year The best ever i wont use anyone else
Date published: 2022-02-25
Rated 5 out of 5 by from TURBO TAX IS EASY TO USE USER FRIENDLY AND VERY FAST EASY TO USE... .........
Date published: 2022-02-25
Rated 4 out of 5 by from It was cool. I love how easy it was to file.definitely doing it again.
Date published: 2022-02-25
Rated 4 out of 5 by from Easy peasy First time filing my taxes. And it was wonderful. So easy to understand as long as you have all your paperwork.
Date published: 2022-02-25
Rated 5 out of 5 by from Turbo Tax is GREAT I have used it for many years and have never had a bad experience
Date published: 2022-02-25
All TurboTax® Offerings Reviews - Page 12668