TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294016 reviews)
Star ratings are from 2022
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Rated 4 out of 5 by from Great for Small Business Helped me easily do my small business taxes. Oddly the review process is annoying. You have to type a minimum amount of a review. I like the Tax software a lot, the review process needs to be easier on people
Date published: 2022-03-13
Rated 3 out of 5 by from organized in a way I found difficult People I talked with were helpful & directesd me as best they could
Date published: 2022-03-13
Rated 5 out of 5 by from Turbotax is awesome Very easy and quick to use! Doing my taxes was very easy. Highly recommend!
Date published: 2022-03-13
Rated 5 out of 5 by from I love Turbo Tax!! Turbo Tax truly makes life easy. Tax season is a stressful time with so many complications in tax changes and regulations. There is no way an average person can keep it up. Well, we have Turbo Tax to look out for us. All you have to do is to make sure you have all the tax data ready, simply follow the instructions by Turbo Tax, review/double check and that submit, that is it. Keep up with great work, turbo tax--I love it.
Date published: 2022-03-13
Rated 3 out of 5 by from The software is OK; "Live" service: useless This is my 7th year using TurboTax. I paid for Live Premium ($170) anticipating I'd call them for some assistance on AMT and Foreign Tax Credits. I requested them to contact me 4 different times. They said it would be a 5 minute wait 2 times and a 30 minute wait 2 other times. That was the week of March 8. I never got a call. I was able to work my way through my issues (I hope) and did the e-file without their Live Expert advice. It was very disappointing.
Date published: 2022-03-13
Rated 5 out of 5 by from Turbo tax is awesome Turbo tax is user friendly. I’ll definitely be using this service next year!
Date published: 2022-03-13
Rated 4 out of 5 by from Review Was actually very user friendly. Had to use the Live Chat just to confirm I didnt mess up my FSA. And all was good!! Super helpful.
Date published: 2022-03-13
Rated 5 out of 5 by from They make it easy Turbo Tax has made filing easy. Each step is clear and easy to understand. They make sure to find ways to save you money. It doesn't take long at all. Plus filing is easy and carefree.
Date published: 2022-03-13
Rated 4 out of 5 by from Just as good a last year Turbo Tax was easy to use as it has been in the past. could use some assistance around special taxation issues for covid but still as good as usual.
Date published: 2022-03-13
Rated 3 out of 5 by from turboTax is too cumbersome It was way too complicated for a simple return. There were two banks listed twice so if you entered an amount for one, it doubled the amount on the return. It started asking about federal child payments for no known reason. No place to just say that you wanted the standard deduction instead of having to go through all the detail.
Date published: 2022-03-13
All TurboTax® Offerings Reviews - Page 12666
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Great for Small Business Helped me easily do my small business taxes. Oddly the review process is annoying. You have to type a minimum amount of a review. I like the Tax software a lot, the review process needs to be easier on people
Date published: 2022-03-13
Rated 3 out of 5 by from organized in a way I found difficult People I talked with were helpful & directesd me as best they could
Date published: 2022-03-13
Rated 5 out of 5 by from Turbotax is awesome Very easy and quick to use! Doing my taxes was very easy. Highly recommend!
Date published: 2022-03-13
Rated 5 out of 5 by from I love Turbo Tax!! Turbo Tax truly makes life easy. Tax season is a stressful time with so many complications in tax changes and regulations. There is no way an average person can keep it up. Well, we have Turbo Tax to look out for us. All you have to do is to make sure you have all the tax data ready, simply follow the instructions by Turbo Tax, review/double check and that submit, that is it. Keep up with great work, turbo tax--I love it.
Date published: 2022-03-13
Rated 3 out of 5 by from The software is OK; "Live" service: useless This is my 7th year using TurboTax. I paid for Live Premium ($170) anticipating I'd call them for some assistance on AMT and Foreign Tax Credits. I requested them to contact me 4 different times. They said it would be a 5 minute wait 2 times and a 30 minute wait 2 other times. That was the week of March 8. I never got a call. I was able to work my way through my issues (I hope) and did the e-file without their Live Expert advice. It was very disappointing.
Date published: 2022-03-13
Rated 5 out of 5 by from Turbo tax is awesome Turbo tax is user friendly. I’ll definitely be using this service next year!
Date published: 2022-03-13
Rated 4 out of 5 by from Review Was actually very user friendly. Had to use the Live Chat just to confirm I didnt mess up my FSA. And all was good!! Super helpful.
Date published: 2022-03-13
Rated 5 out of 5 by from They make it easy Turbo Tax has made filing easy. Each step is clear and easy to understand. They make sure to find ways to save you money. It doesn't take long at all. Plus filing is easy and carefree.
Date published: 2022-03-13
Rated 4 out of 5 by from Just as good a last year Turbo Tax was easy to use as it has been in the past. could use some assistance around special taxation issues for covid but still as good as usual.
Date published: 2022-03-13
Rated 3 out of 5 by from turboTax is too cumbersome It was way too complicated for a simple return. There were two banks listed twice so if you entered an amount for one, it doubled the amount on the return. It started asking about federal child payments for no known reason. No place to just say that you wanted the standard deduction instead of having to go through all the detail.
Date published: 2022-03-13
All TurboTax® Offerings Reviews - Page 12666