TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294016 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 4 out of 5 by
WTF_WTF from
Great for Small Business
Helped me easily do my small business taxes. Oddly the review process is annoying. You have to type a minimum amount of a review. I like the Tax software a lot, the review process needs to be easier on people
Date published: 2022-03-13
Rated 3 out of 5 by
IRS 5 from
organized in a way I found difficult
People I talked with were helpful & directesd me as best they could
Date published: 2022-03-13
Rated 5 out of 5 by
Onelittleperson from
Turbotax is awesome
Very easy and quick to use! Doing my taxes was very easy. Highly recommend!
Date published: 2022-03-13
Rated 5 out of 5 by
Max and Coco gang from
I love Turbo Tax!!
Turbo Tax truly makes life easy. Tax season is a stressful time with so many complications in tax changes and regulations. There is no way an average person can keep it up. Well, we have Turbo Tax to look out for us. All you have to do is to make sure you have all the tax data ready, simply follow the instructions by Turbo Tax, review/double check and that submit, that is it. Keep up with great work, turbo tax--I love it.
Date published: 2022-03-13
Rated 3 out of 5 by
ljaulbl8873 from
The software is OK; "Live" service: useless
This is my 7th year using TurboTax. I paid for Live Premium ($170) anticipating I'd call them for some assistance on AMT and Foreign Tax Credits. I requested them to contact me 4 different times. They said it would be a 5 minute wait 2 times and a 30 minute wait 2 other times. That was the week of March 8. I never got a call. I was able to work my way through my issues (I hope) and did the e-file without their Live Expert advice. It was very disappointing.
Date published: 2022-03-13
Rated 5 out of 5 by
Wubby051517 from
Turbo tax is awesome
Turbo tax is user friendly. I’ll definitely be using this service next year!
Date published: 2022-03-13
Rated 4 out of 5 by
TaraBaker06 from
Review
Was actually very user friendly. Had to use the Live Chat just to confirm I didnt mess up my FSA. And all was good!! Super helpful.
Date published: 2022-03-13
Rated 5 out of 5 by
LBK3 from
They make it easy
Turbo Tax has made filing easy. Each step is clear and easy to understand. They make sure to find ways to save you money. It doesn't take long at all. Plus filing is easy and carefree.
Date published: 2022-03-13
Rated 4 out of 5 by
e2 computers from
Just as good a last year
Turbo Tax was easy to use as it has been in the past. could use some assistance around special taxation issues for covid but still as good as usual.
Date published: 2022-03-13
Rated 3 out of 5 by
Disappointed 42 from
turboTax is too cumbersome
It was way too complicated for a simple return. There were two banks listed twice so if you entered an amount for one, it doubled the amount on the return. It started asking about federal child payments for no known reason. No place to just say that you wanted the standard deduction instead of having to go through all the detail.
All TurboTax® Offerings Reviews - Page 12666
Date published: 2022-03-13
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 4 out of 5 by
WTF_WTF from
Great for Small Business
Helped me easily do my small business taxes. Oddly the review process is annoying. You have to type a minimum amount of a review. I like the Tax software a lot, the review process needs to be easier on people
Date published: 2022-03-13
Rated 3 out of 5 by
IRS 5 from
organized in a way I found difficult
People I talked with were helpful & directesd me as best they could
Date published: 2022-03-13
Rated 5 out of 5 by
Onelittleperson from
Turbotax is awesome
Very easy and quick to use! Doing my taxes was very easy. Highly recommend!
Date published: 2022-03-13
Rated 5 out of 5 by
Max and Coco gang from
I love Turbo Tax!!
Turbo Tax truly makes life easy. Tax season is a stressful time with so many complications in tax changes and regulations. There is no way an average person can keep it up. Well, we have Turbo Tax to look out for us. All you have to do is to make sure you have all the tax data ready, simply follow the instructions by Turbo Tax, review/double check and that submit, that is it. Keep up with great work, turbo tax--I love it.
Date published: 2022-03-13
Rated 3 out of 5 by
ljaulbl8873 from
The software is OK; "Live" service: useless
This is my 7th year using TurboTax. I paid for Live Premium ($170) anticipating I'd call them for some assistance on AMT and Foreign Tax Credits. I requested them to contact me 4 different times. They said it would be a 5 minute wait 2 times and a 30 minute wait 2 other times. That was the week of March 8. I never got a call. I was able to work my way through my issues (I hope) and did the e-file without their Live Expert advice. It was very disappointing.
Date published: 2022-03-13
Rated 5 out of 5 by
Wubby051517 from
Turbo tax is awesome
Turbo tax is user friendly. I’ll definitely be using this service next year!
Date published: 2022-03-13
Rated 4 out of 5 by
TaraBaker06 from
Review
Was actually very user friendly. Had to use the Live Chat just to confirm I didnt mess up my FSA. And all was good!! Super helpful.
Date published: 2022-03-13
Rated 5 out of 5 by
LBK3 from
They make it easy
Turbo Tax has made filing easy. Each step is clear and easy to understand. They make sure to find ways to save you money. It doesn't take long at all. Plus filing is easy and carefree.
Date published: 2022-03-13
Rated 4 out of 5 by
e2 computers from
Just as good a last year
Turbo Tax was easy to use as it has been in the past. could use some assistance around special taxation issues for covid but still as good as usual.
Date published: 2022-03-13
Rated 3 out of 5 by
Disappointed 42 from
turboTax is too cumbersome
It was way too complicated for a simple return. There were two banks listed twice so if you entered an amount for one, it doubled the amount on the return. It started asking about federal child payments for no known reason. No place to just say that you wanted the standard deduction instead of having to go through all the detail.
All TurboTax® Offerings Reviews - Page 12666
Date published: 2022-03-13