TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281572 reviews)
Star ratings are from 2021
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is easy and very user friendly! I love how it takes you step by step through all the steps. Makes you review things so they are correct. It's so easy to use! Thank you!
Date published: 2021-02-23
Rated 5 out of 5 by from User friendly Very user friendly and easy to use with the step by step format.
Date published: 2021-02-23
Rated 5 out of 5 by from turbo tax with their live chat is wonderful! I have two young kids, so sitting on a phone with a tax expert is difficult. I was having some trouble filing my taxes and so I used turbotax live chat. They quickly got my taxes fixed up and ready to file! it was so easy and I am so thankful for the help.
Date published: 2021-02-23
Rated 5 out of 5 by from Life is better with Turbo Tax Filing with Turbo tax makes filing much easier. Always recommended.
Date published: 2021-02-23
Rated 5 out of 5 by from great as usual Stefanie was a great help in checking my return. very patient and pleasant
Date published: 2021-02-23
Rated 2 out of 5 by from Easy but not worth the money Last year, I paid for the Max. Had a lot of issues filing, and after seeking help from 2-3 different representatives, I finally got my return filed. There was an issue, I had an amendment that worked in my favor thankfully, but I did not receive my refund until September. I filed in February. I understand with Covid being backed up, but what is the point of paying extra and still going through hassles. This year I filed the cheapest return that I could, and will still pay $140. I think next year I’ll go with a local company.
Date published: 2021-02-23
Rated 5 out of 5 by from Turbo is great This is my first time doing taxes online and turbo made experience easy and understand. I will be using it again next year.
Date published: 2021-02-23
Rated 1 out of 5 by from Not Free Last year the service was free, not so this year. I had to upgrade to Deluxe so that I could file. Not expected nor appreciated.
Date published: 2021-02-23
Rated 5 out of 5 by from retiree This was easy and helpful it covered everything, and I would used it again next year.
Date published: 2021-02-23
Rated 5 out of 5 by from awesome live agents were very good answering my question or concerns
Date published: 2021-02-23
All TurboTax® Offerings Reviews - Page 12663
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is easy and very user friendly! I love how it takes you step by step through all the steps. Makes you review things so they are correct. It's so easy to use! Thank you!
Date published: 2021-02-23
Rated 5 out of 5 by from User friendly Very user friendly and easy to use with the step by step format.
Date published: 2021-02-23
Rated 5 out of 5 by from turbo tax with their live chat is wonderful! I have two young kids, so sitting on a phone with a tax expert is difficult. I was having some trouble filing my taxes and so I used turbotax live chat. They quickly got my taxes fixed up and ready to file! it was so easy and I am so thankful for the help.
Date published: 2021-02-23
Rated 5 out of 5 by from Life is better with Turbo Tax Filing with Turbo tax makes filing much easier. Always recommended.
Date published: 2021-02-23
Rated 5 out of 5 by from great as usual Stefanie was a great help in checking my return. very patient and pleasant
Date published: 2021-02-23
Rated 2 out of 5 by from Easy but not worth the money Last year, I paid for the Max. Had a lot of issues filing, and after seeking help from 2-3 different representatives, I finally got my return filed. There was an issue, I had an amendment that worked in my favor thankfully, but I did not receive my refund until September. I filed in February. I understand with Covid being backed up, but what is the point of paying extra and still going through hassles. This year I filed the cheapest return that I could, and will still pay $140. I think next year I’ll go with a local company.
Date published: 2021-02-23
Rated 5 out of 5 by from Turbo is great This is my first time doing taxes online and turbo made experience easy and understand. I will be using it again next year.
Date published: 2021-02-23
Rated 1 out of 5 by from Not Free Last year the service was free, not so this year. I had to upgrade to Deluxe so that I could file. Not expected nor appreciated.
Date published: 2021-02-23
Rated 5 out of 5 by from retiree This was easy and helpful it covered everything, and I would used it again next year.
Date published: 2021-02-23
Rated 5 out of 5 by from awesome live agents were very good answering my question or concerns
Date published: 2021-02-23
All TurboTax® Offerings Reviews - Page 12663