TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

(4.6/5 | 294025 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Great experience I switched from an accountant to Turbo Tax. And I won’t go back!
Date published: 2022-02-15
Rated 5 out of 5 by from Awesome! Very helpful and polite! Thank you so much for all your help!
Date published: 2022-02-15
Rated 1 out of 5 by from It’s actually amazing It was so easy and when I got stuck Turbo was right there helping me
Date published: 2022-02-15
Rated 4 out of 5 by from Turbo Tax Review Made it Very Easy too complete my forms but it could be a little easier just based off Turbo Tax's Interface.
Date published: 2022-02-15
Rated 5 out of 5 by from Taxes Made Easy Turbo Tax has made filing your annual Income Taxes easy with the step by step questions to complete your return. They offer answers to commonly asked questions and even have live chat to assist you if necessary with the premium purchase. I have used this program for 7 years and have been happy with my experiences.
Date published: 2022-02-15
Rated 5 out of 5 by from Super Easy and had me satisfied with the Results Turbo Tax made my return simple while also getting me a great tax return!
Date published: 2022-02-15
Rated 5 out of 5 by from GREAT EXPERIENCE FIRST TIME USER, NO ISSUES. WOULD DEFINITELY USE THIS PACKAGE AGAIN, EASY TO EFILE
Date published: 2022-02-15
Rated 1 out of 5 by from Did not even let me see the free option. I was required to use the deluxe version because they did not have a free version even available for my viewing. Just because I needed it last year for stimulus checks does not mean I needed it this year. Further, they claimed that it would be 39$ for the service but they then charged me an additional 39$ for selecting to have it taken from my tax return. I am in college and I don't even have money for bread right now. I hate you guys.
Date published: 2022-02-15
Rated 5 out of 5 by from Great Stuff Turbo Tax is a very user friendly service and the help links during the filing process are surprisingly very helpful.
Date published: 2022-02-15
Rated 5 out of 5 by from Great Customer Service I was starting my returns and was surprised at the "estimated" refund that I was getting at first. A window popped up and asked how I felt about the information I was being given. Knee Jerk reaction I immediately selected dissatisfied and submitted. The next day I got a phone call from a Turbo Tax representative asking if there was anything they could do. I do not see this type of service anymore and if I do it is automated and doesn't feel very genuine. All went well and I would definitely recommend based on customer service alone. Good job Turbo Tax!
Date published: 2022-02-15
All TurboTax® Offerings Reviews - Page 12661
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Great experience I switched from an accountant to Turbo Tax. And I won’t go back!
Date published: 2022-02-15
Rated 5 out of 5 by from Awesome! Very helpful and polite! Thank you so much for all your help!
Date published: 2022-02-15
Rated 1 out of 5 by from It’s actually amazing It was so easy and when I got stuck Turbo was right there helping me
Date published: 2022-02-15
Rated 4 out of 5 by from Turbo Tax Review Made it Very Easy too complete my forms but it could be a little easier just based off Turbo Tax's Interface.
Date published: 2022-02-15
Rated 5 out of 5 by from Taxes Made Easy Turbo Tax has made filing your annual Income Taxes easy with the step by step questions to complete your return. They offer answers to commonly asked questions and even have live chat to assist you if necessary with the premium purchase. I have used this program for 7 years and have been happy with my experiences.
Date published: 2022-02-15
Rated 5 out of 5 by from Super Easy and had me satisfied with the Results Turbo Tax made my return simple while also getting me a great tax return!
Date published: 2022-02-15
Rated 5 out of 5 by from GREAT EXPERIENCE FIRST TIME USER, NO ISSUES. WOULD DEFINITELY USE THIS PACKAGE AGAIN, EASY TO EFILE
Date published: 2022-02-15
Rated 1 out of 5 by from Did not even let me see the free option. I was required to use the deluxe version because they did not have a free version even available for my viewing. Just because I needed it last year for stimulus checks does not mean I needed it this year. Further, they claimed that it would be 39$ for the service but they then charged me an additional 39$ for selecting to have it taken from my tax return. I am in college and I don't even have money for bread right now. I hate you guys.
Date published: 2022-02-15
Rated 5 out of 5 by from Great Stuff Turbo Tax is a very user friendly service and the help links during the filing process are surprisingly very helpful.
Date published: 2022-02-15
Rated 5 out of 5 by from Great Customer Service I was starting my returns and was surprised at the "estimated" refund that I was getting at first. A window popped up and asked how I felt about the information I was being given. Knee Jerk reaction I immediately selected dissatisfied and submitted. The next day I got a phone call from a Turbo Tax representative asking if there was anything they could do. I do not see this type of service anymore and if I do it is automated and doesn't feel very genuine. All went well and I would definitely recommend based on customer service alone. Good job Turbo Tax!
Date published: 2022-02-15
All TurboTax® Offerings Reviews - Page 12661