TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from great greatttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttt
Date published: 2023-02-17
Rated 5 out of 5 by from Great Program I live in New Mexico and I would like to see something showing my social security was removed from my income. This was the first year social security wasn't taxable. Other than that it was easy to use.
Date published: 2023-02-17
Rated 5 out of 5 by from Fast and Efficient Free! Fast! and efficient, I like how the up;loading of the w2 made it so easy!
Date published: 2023-02-17
Rated 1 out of 5 by from Turbotax went downhill!!! Been with Turbotax for now 7 years. Never had to pay to file taxes until this year very upset. Think it is ridiculous to go through all these steps without help, because the $89 version does not come with expert help to file for me plus the $39 processing fee because you want to use a refund because you don't want to pay out of your pocket the $89 fee just to file. Might go somewhere else next year if not changed back to free to file because should not have to pay to file taxes. Would give 0 stars if I could.
Date published: 2023-02-17
Rated 5 out of 5 by from Good Good it was fast and I did it no problem and it was simple
Date published: 2023-02-17
Rated 5 out of 5 by from Client Excellent Service, Patient and concise when answering questions.
Date published: 2023-02-17
Rated 5 out of 5 by from Awesome platform I loved your new platform! It is so user-friendly. I was able to get live assistance from Paul who was knowledgable and very helpful.
Date published: 2023-02-17
Rated 5 out of 5 by from Great This has been a good experience and I appreciate it very much
Date published: 2023-02-17
Rated 4 out of 5 by from Solid Good experience for the most part. I do think It is more time-consuming than advertised but I would use the software again.
Date published: 2023-02-17
Rated 5 out of 5 by from Great and easy way to file your taxes it is always easy to do my taxes using TurboTax, everything goes fast and smooth, and they always check everything for me at the end, also the live chat helped answer my questions very fast
Date published: 2023-02-17
All TurboTax® Offerings Reviews - Page 12655
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from great greatttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttt
Date published: 2023-02-17
Rated 5 out of 5 by from Great Program I live in New Mexico and I would like to see something showing my social security was removed from my income. This was the first year social security wasn't taxable. Other than that it was easy to use.
Date published: 2023-02-17
Rated 5 out of 5 by from Fast and Efficient Free! Fast! and efficient, I like how the up;loading of the w2 made it so easy!
Date published: 2023-02-17
Rated 1 out of 5 by from Turbotax went downhill!!! Been with Turbotax for now 7 years. Never had to pay to file taxes until this year very upset. Think it is ridiculous to go through all these steps without help, because the $89 version does not come with expert help to file for me plus the $39 processing fee because you want to use a refund because you don't want to pay out of your pocket the $89 fee just to file. Might go somewhere else next year if not changed back to free to file because should not have to pay to file taxes. Would give 0 stars if I could.
Date published: 2023-02-17
Rated 5 out of 5 by from Good Good it was fast and I did it no problem and it was simple
Date published: 2023-02-17
Rated 5 out of 5 by from Client Excellent Service, Patient and concise when answering questions.
Date published: 2023-02-17
Rated 5 out of 5 by from Awesome platform I loved your new platform! It is so user-friendly. I was able to get live assistance from Paul who was knowledgable and very helpful.
Date published: 2023-02-17
Rated 5 out of 5 by from Great This has been a good experience and I appreciate it very much
Date published: 2023-02-17
Rated 4 out of 5 by from Solid Good experience for the most part. I do think It is more time-consuming than advertised but I would use the software again.
Date published: 2023-02-17
Rated 5 out of 5 by from Great and easy way to file your taxes it is always easy to do my taxes using TurboTax, everything goes fast and smooth, and they always check everything for me at the end, also the live chat helped answer my questions very fast
Date published: 2023-02-17
All TurboTax® Offerings Reviews - Page 12655