TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
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America’s #1 tax prep provider.
(4.6/5
| 294016 reviews)
Star ratings are from 2022
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Rated 4 out of 5 by
Breve from
Some gliches in this year's platform
I was extremely frustrated by the note that said, for efiling, I'd need to attach to the file a copy of my 2021 Broker Statement for investments and that I would be prompted "later" to do this. I was never prompted to do this and hunted in the application, researched on google, called TurboTax three times, spent an hour on the phone with a TurboTax agent to try to figure out how to do this ... only to find out it (so it appears) that this cannot be done, which is odd since I can attach a copy of my signature page. I cannot understand why I wouldn't be able to attach other documents but there does not seem to be any place, or at least no instructions, to tell users how to do this! I spent HOURS trying to figure it out. Please fix this gliche or explain to users how to do it. Also, my income distribution from line 18 carried over to form 1116 without explanation, which is weird because it clearly came from line 18 of the 1041. I guess this is another gliche to be fixed.
Date published: 2022-03-07
Rated 5 out of 5 by
Qi94 from
Turbo Tax was Awesome
This has been the great experience I appreciate all the help that was given from Elvis he made me feel great
Date published: 2022-03-07
Rated 5 out of 5 by
DJGroundChuck from
Turbo Tax eases my mind
I went in to Turbo Tax to purchase full but did not need it. I would expected to still be charged for something I did not need. However, after going live with the tax expert they determined I could file for free, saving me money and issuing me a refund.
Date published: 2022-03-07
Rated 5 out of 5 by
TQTurboVictory from
Easiest Every Tax Filing
I had the easiest tax filing with Turbo Tax -- even easier than the last year. The online preparation was smooth, and the pre-expert preparer interview person was extremely patient with me.
Date published: 2022-03-07
Rated 3 out of 5 by
Aunt Boo from
Free return this year? Nope!
I thought ALL returns were FREE to file thru Turbo Tax this year!!!! I, for some reason, was charged $149.00!!!
Date published: 2022-03-07
Rated 5 out of 5 by
Meloh3 from
Thank you turbo tax
Kevin was awesome and had a lot of patience with me
Date published: 2022-03-07
Rated 5 out of 5 by
Ricky670 from
Turbo tax is awesome
Everyone that helped was easy to worked with and understood every question i asked. Smooth
Date published: 2022-03-07
Rated 5 out of 5 by
LaTasha Denise Trotter from
TurboTax is simple and easy to follow.
TurboTax is great for everyone. I usually pay a tax preparation company. I am confident that I have received quality service.
Date published: 2022-03-07
Rated 5 out of 5 by
get me past this screen from
Good Review
Good experience now get me past this screen please
Date published: 2022-03-07
Rated 4 out of 5 by
Spazzaws from
Easy and fun, like my ex GF
Thoroughly efficient and detailed as Well as informative.
All TurboTax® Offerings Reviews - Page 12655
Date published: 2022-03-07
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 4 out of 5 by
Breve from
Some gliches in this year's platform
I was extremely frustrated by the note that said, for efiling, I'd need to attach to the file a copy of my 2021 Broker Statement for investments and that I would be prompted "later" to do this. I was never prompted to do this and hunted in the application, researched on google, called TurboTax three times, spent an hour on the phone with a TurboTax agent to try to figure out how to do this ... only to find out it (so it appears) that this cannot be done, which is odd since I can attach a copy of my signature page. I cannot understand why I wouldn't be able to attach other documents but there does not seem to be any place, or at least no instructions, to tell users how to do this! I spent HOURS trying to figure it out. Please fix this gliche or explain to users how to do it. Also, my income distribution from line 18 carried over to form 1116 without explanation, which is weird because it clearly came from line 18 of the 1041. I guess this is another gliche to be fixed.
Date published: 2022-03-07
Rated 5 out of 5 by
Qi94 from
Turbo Tax was Awesome
This has been the great experience I appreciate all the help that was given from Elvis he made me feel great
Date published: 2022-03-07
Rated 5 out of 5 by
DJGroundChuck from
Turbo Tax eases my mind
I went in to Turbo Tax to purchase full but did not need it. I would expected to still be charged for something I did not need. However, after going live with the tax expert they determined I could file for free, saving me money and issuing me a refund.
Date published: 2022-03-07
Rated 5 out of 5 by
TQTurboVictory from
Easiest Every Tax Filing
I had the easiest tax filing with Turbo Tax -- even easier than the last year. The online preparation was smooth, and the pre-expert preparer interview person was extremely patient with me.
Date published: 2022-03-07
Rated 3 out of 5 by
Aunt Boo from
Free return this year? Nope!
I thought ALL returns were FREE to file thru Turbo Tax this year!!!! I, for some reason, was charged $149.00!!!
Date published: 2022-03-07
Rated 5 out of 5 by
Meloh3 from
Thank you turbo tax
Kevin was awesome and had a lot of patience with me
Date published: 2022-03-07
Rated 5 out of 5 by
Ricky670 from
Turbo tax is awesome
Everyone that helped was easy to worked with and understood every question i asked. Smooth
Date published: 2022-03-07
Rated 5 out of 5 by
LaTasha Denise Trotter from
TurboTax is simple and easy to follow.
TurboTax is great for everyone. I usually pay a tax preparation company. I am confident that I have received quality service.
Date published: 2022-03-07
Rated 5 out of 5 by
get me past this screen from
Good Review
Good experience now get me past this screen please
Date published: 2022-03-07
Rated 4 out of 5 by
Spazzaws from
Easy and fun, like my ex GF
Thoroughly efficient and detailed as Well as informative.
All TurboTax® Offerings Reviews - Page 12655
Date published: 2022-03-07