TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

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Rated 5 out of 5 by from yay nancy is amazing great honest hardworking and very sweet
Date published: 2021-02-24
Rated 5 out of 5 by from Thanks turbo tax Laura, Was amazing and the whole experience was seamless and quick .
Date published: 2021-02-24
Rated 2 out of 5 by from Not happy with this process this year. Your system wouldn't let me make corrections to errors that where found in the end process before filing. Then it wouldn't let me e-file. I just printed it out to mail instead of e-filing. what a pain. I didn't feel like I got my monies worth this time.
Date published: 2021-02-24
Rated 5 out of 5 by from Makes filing so easy! Times have changed and my life is a lot more complicated, so are my taxes! Turbo Tax makes it so easy to understand.
Date published: 2021-02-24
Rated 3 out of 5 by from It sucked! I tried to use the free filing, but I did it the $40 way. Then I hit submit and it wouldn't let me get past without paying for the deluxe. After all was said and done, I'm paying $200 to file. Another 250 for Illinois State... I'm only getting back 200 from Ohio... I almost lost more than I am getting back!
Date published: 2021-02-24
Rated 5 out of 5 by from The Best Tax Preparation in the USA!!! I had a few snags in my return that were my own fault and after spending an hour on the phone with Dorcia, we figured out the issue: my fault for not reading carefully. My taxes are finally done during these trying times.
Date published: 2021-02-24
Rated 5 out of 5 by from Turbo tax is amazing I engaged with two TurboTax experts.I inputted the incorrect information and I was transferred to a different turbo tax expert which was amazing because they instantly started to help me they fix my issue and I cannot be more grateful I love TurboTax
Date published: 2021-02-24
Rated 5 out of 5 by from Turbo tax and consultants are awesome! I had several questions and the consultants were very kind, patient and very helpful. It made filing taxes very easy!
Date published: 2021-02-24
Rated 1 out of 5 by from TurboTax might as well take your whole refund. First of all, turbotax's "free" tax filing is everything except free. God forbid if you're a student filing your taxes because guess what, if you are, you can't add your 1099-T form unless you upgrade to turbotax online deluxe. The real kicker is it's $40 PER TAX RETURN. That means $40 for federal and $40 for state. But wait it gets even better...now if you can get past your free edition of turbotax suddenly costing you $80 you can choose to pay that $80 of free turbotax by deducting it from your overall return. You know because that just makes sense, if you are unfortunate enough to make that mistake guess what, it cost ANOTHER $40 just because you decided to pay the $80 with your tax return. So now your "Free Edition" of turbotax now costs $120...absolute joke, would not recommend turbotax, I'd rather do my taxes with chisel and stone than pay for this garbage.
Date published: 2021-02-24
Rated 4 out of 5 by from It does a good job Had trouble entering excess SDI....did not have any but it fought me in entering a '0'.
Date published: 2021-02-24
All TurboTax® Offerings Reviews - Page 12654
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from yay nancy is amazing great honest hardworking and very sweet
Date published: 2021-02-24
Rated 5 out of 5 by from Thanks turbo tax Laura, Was amazing and the whole experience was seamless and quick .
Date published: 2021-02-24
Rated 2 out of 5 by from Not happy with this process this year. Your system wouldn't let me make corrections to errors that where found in the end process before filing. Then it wouldn't let me e-file. I just printed it out to mail instead of e-filing. what a pain. I didn't feel like I got my monies worth this time.
Date published: 2021-02-24
Rated 5 out of 5 by from Makes filing so easy! Times have changed and my life is a lot more complicated, so are my taxes! Turbo Tax makes it so easy to understand.
Date published: 2021-02-24
Rated 3 out of 5 by from It sucked! I tried to use the free filing, but I did it the $40 way. Then I hit submit and it wouldn't let me get past without paying for the deluxe. After all was said and done, I'm paying $200 to file. Another 250 for Illinois State... I'm only getting back 200 from Ohio... I almost lost more than I am getting back!
Date published: 2021-02-24
Rated 5 out of 5 by from The Best Tax Preparation in the USA!!! I had a few snags in my return that were my own fault and after spending an hour on the phone with Dorcia, we figured out the issue: my fault for not reading carefully. My taxes are finally done during these trying times.
Date published: 2021-02-24
Rated 5 out of 5 by from Turbo tax is amazing I engaged with two TurboTax experts.I inputted the incorrect information and I was transferred to a different turbo tax expert which was amazing because they instantly started to help me they fix my issue and I cannot be more grateful I love TurboTax
Date published: 2021-02-24
Rated 5 out of 5 by from Turbo tax and consultants are awesome! I had several questions and the consultants were very kind, patient and very helpful. It made filing taxes very easy!
Date published: 2021-02-24
Rated 1 out of 5 by from TurboTax might as well take your whole refund. First of all, turbotax's "free" tax filing is everything except free. God forbid if you're a student filing your taxes because guess what, if you are, you can't add your 1099-T form unless you upgrade to turbotax online deluxe. The real kicker is it's $40 PER TAX RETURN. That means $40 for federal and $40 for state. But wait it gets even better...now if you can get past your free edition of turbotax suddenly costing you $80 you can choose to pay that $80 of free turbotax by deducting it from your overall return. You know because that just makes sense, if you are unfortunate enough to make that mistake guess what, it cost ANOTHER $40 just because you decided to pay the $80 with your tax return. So now your "Free Edition" of turbotax now costs $120...absolute joke, would not recommend turbotax, I'd rather do my taxes with chisel and stone than pay for this garbage.
Date published: 2021-02-24
Rated 4 out of 5 by from It does a good job Had trouble entering excess SDI....did not have any but it fought me in entering a '0'.
Date published: 2021-02-24
All TurboTax® Offerings Reviews - Page 12654