TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

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Rated 5 out of 5 by from Amazing service Had some trouble live help was able to help me complete the form quickly
Date published: 2021-02-23
Rated 5 out of 5 by from TurboTax is expensive Easy to use, even for a senior like me. Being a senior, everything is expensive.
Date published: 2021-02-23
Rated 4 out of 5 by from TurboTax was confusing It told me I had two accounts under the same username so I had a very hard time trying to contact customer service ( I never got a hold of) but I eventually did the conversion and manually reset my password, but all in all it worked out
Date published: 2021-02-23
Rated 5 out of 5 by from Easy to use Easy to use. Fast. Helpful tips along the way for guidance.
Date published: 2021-02-23
Rated 5 out of 5 by from Easy peasy. Live chat no-go but otherwise good Liked it. Process very smooth. Live chat not helpful, but they were nice. If I really wanted help, I could have payed for the experts to handle it, but my question wasn't that important.
Date published: 2021-02-23
Rated 5 out of 5 by from CPA Support was Awesome I have been using TurboTax for years. It was especially nice to be able to do a live walk through of my returns with a CPA. This process worked out well, all of my questions and concerns were adressed; I feel more confident about my returns. Thank you TurboTax
Date published: 2021-02-23
Rated 5 out of 5 by from Always easy and direct My return is not very complicated but I want to make sure it is done right. The steps in Turbotax are simple and have sometimes pointed me to things I did not think of. I used to be self-employed and it was a lifesaver then.
Date published: 2021-02-23
Rated 5 out of 5 by from done! alwasys easy to nget help when needed and easy to use!
Date published: 2021-02-23
Rated 5 out of 5 by from Very Straight Forward - Nothing to Fear It was a simple Q&A experience, and loved that I could return to Turbo Tax at anytime to pick up where I left off. I was used to using a CPA, but feel they are at times so overwhelmed at tax season, they often missed deductions that Turbo Tax made sure to include.
Date published: 2021-02-23
Rated 4 out of 5 by from Awesome and fast! I enjoy turbo tax because it's fast and convenient and saves my info from previous years.
Date published: 2021-02-23
All TurboTax® Offerings Reviews - Page 12648
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Amazing service Had some trouble live help was able to help me complete the form quickly
Date published: 2021-02-23
Rated 5 out of 5 by from TurboTax is expensive Easy to use, even for a senior like me. Being a senior, everything is expensive.
Date published: 2021-02-23
Rated 4 out of 5 by from TurboTax was confusing It told me I had two accounts under the same username so I had a very hard time trying to contact customer service ( I never got a hold of) but I eventually did the conversion and manually reset my password, but all in all it worked out
Date published: 2021-02-23
Rated 5 out of 5 by from Easy to use Easy to use. Fast. Helpful tips along the way for guidance.
Date published: 2021-02-23
Rated 5 out of 5 by from Easy peasy. Live chat no-go but otherwise good Liked it. Process very smooth. Live chat not helpful, but they were nice. If I really wanted help, I could have payed for the experts to handle it, but my question wasn't that important.
Date published: 2021-02-23
Rated 5 out of 5 by from CPA Support was Awesome I have been using TurboTax for years. It was especially nice to be able to do a live walk through of my returns with a CPA. This process worked out well, all of my questions and concerns were adressed; I feel more confident about my returns. Thank you TurboTax
Date published: 2021-02-23
Rated 5 out of 5 by from Always easy and direct My return is not very complicated but I want to make sure it is done right. The steps in Turbotax are simple and have sometimes pointed me to things I did not think of. I used to be self-employed and it was a lifesaver then.
Date published: 2021-02-23
Rated 5 out of 5 by from done! alwasys easy to nget help when needed and easy to use!
Date published: 2021-02-23
Rated 5 out of 5 by from Very Straight Forward - Nothing to Fear It was a simple Q&A experience, and loved that I could return to Turbo Tax at anytime to pick up where I left off. I was used to using a CPA, but feel they are at times so overwhelmed at tax season, they often missed deductions that Turbo Tax made sure to include.
Date published: 2021-02-23
Rated 4 out of 5 by from Awesome and fast! I enjoy turbo tax because it's fast and convenient and saves my info from previous years.
Date published: 2021-02-23
All TurboTax® Offerings Reviews - Page 12648