TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294017 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Live Full Service
Rated 5 out of 5 by
Handyman_negri from
It was reassuring that my tax filings were correct
The live Turbo Tax person was very through in gathering all of the correct information in order to produce an accurate tax filing for me and my wife.
Date published: 2022-03-02
Rated 5 out of 5 by
MGSouthCarolina from
Convenient Help
I appreciate the assistance with filing my taxes and will likely use next year.
Date published: 2022-03-02
Rated 5 out of 5 by
Ana8956 from
Turbo
Very good Svc loved the customer Svc when I needed help they were there.
Date published: 2022-03-02
Rated 5 out of 5 by
chaparita 69 from
TurboTax did a good job
I love the way they help me an go me my minimum refund
Date published: 2022-03-02
Rated 4 out of 5 by
Priscillapaige from
Relatively simple
Generally speaking I’m very pleased with TurboTax easy to use for the most part however the child expenses section is a little confusing and I find that the tax experts are not experts at all and merely copy and paste responses that you can find in the Q&A section.
Date published: 2022-03-02
Rated 3 out of 5 by
null from
Program Issue
I live in Kentucky and there was an issue with your program and a "non-existent dependent child tax credit." I notified TT and was told I would be contacted as soon as a "fix" was available. That notification never happened. I found out the issue was resolved by updating the program and attempting to E-file my taxes. I have no idea how long that "fix" was available......that should not have happened!
Date published: 2022-03-02
Rated 5 out of 5 by
LalaLucy12 from
Smooth and simple
I appreciate the simplicity of the software. I was nervous at first but it really walks you through steps.
Date published: 2022-03-02
Rated 2 out of 5 by
Zero one from
Turbo tax was EXCEPTIONALLY Confusing this year.
It would get stuck on some info questions and just keep asking over and over again, till you closed out and opened back up. I'm not sure what I payed $25 for at end of review, but it wouldn't let me continue otherwise. By far my worst Turbotax experience ever.
Date published: 2022-03-02
Rated 5 out of 5 by
kadis from
TurboTax is great!!!
I struggle with doing taxes and the process confuses me a lot but TurboTax makes it accessible, easy, and mostly stress-free to file taxes with! Thank you TurboTax for making taxes manageable :)
Date published: 2022-03-02
Rated 5 out of 5 by
Sellyfl from
Love it
None of the big name companies were able to help me and understand how to prep taxes and I learned a lot from this process using TurboTax and the representative was so nice and understanding and she is getting 20 stars
All TurboTax® Offerings Reviews - Page 12645
Date published: 2022-03-02
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Handyman_negri from
It was reassuring that my tax filings were correct
The live Turbo Tax person was very through in gathering all of the correct information in order to produce an accurate tax filing for me and my wife.
Date published: 2022-03-02
Rated 5 out of 5 by
MGSouthCarolina from
Convenient Help
I appreciate the assistance with filing my taxes and will likely use next year.
Date published: 2022-03-02
Rated 5 out of 5 by
Ana8956 from
Turbo
Very good Svc loved the customer Svc when I needed help they were there.
Date published: 2022-03-02
Rated 5 out of 5 by
chaparita 69 from
TurboTax did a good job
I love the way they help me an go me my minimum refund
Date published: 2022-03-02
Rated 4 out of 5 by
Priscillapaige from
Relatively simple
Generally speaking I’m very pleased with TurboTax easy to use for the most part however the child expenses section is a little confusing and I find that the tax experts are not experts at all and merely copy and paste responses that you can find in the Q&A section.
Date published: 2022-03-02
Rated 3 out of 5 by
null from
Program Issue
I live in Kentucky and there was an issue with your program and a "non-existent dependent child tax credit." I notified TT and was told I would be contacted as soon as a "fix" was available. That notification never happened. I found out the issue was resolved by updating the program and attempting to E-file my taxes. I have no idea how long that "fix" was available......that should not have happened!
Date published: 2022-03-02
Rated 5 out of 5 by
LalaLucy12 from
Smooth and simple
I appreciate the simplicity of the software. I was nervous at first but it really walks you through steps.
Date published: 2022-03-02
Rated 2 out of 5 by
Zero one from
Turbo tax was EXCEPTIONALLY Confusing this year.
It would get stuck on some info questions and just keep asking over and over again, till you closed out and opened back up. I'm not sure what I payed $25 for at end of review, but it wouldn't let me continue otherwise. By far my worst Turbotax experience ever.
Date published: 2022-03-02
Rated 5 out of 5 by
kadis from
TurboTax is great!!!
I struggle with doing taxes and the process confuses me a lot but TurboTax makes it accessible, easy, and mostly stress-free to file taxes with! Thank you TurboTax for making taxes manageable :)
Date published: 2022-03-02
Rated 5 out of 5 by
Sellyfl from
Love it
None of the big name companies were able to help me and understand how to prep taxes and I learned a lot from this process using TurboTax and the representative was so nice and understanding and she is getting 20 stars
All TurboTax® Offerings Reviews - Page 12645
Date published: 2022-03-02