TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 3 out of 5 by
srpmonster from
A Bit Dissapointed!
A little disappointed that I had to pay $138 to do my taxes solely because I received Frontline worker pay!
Date published: 2023-02-17
Rated 5 out of 5 by
Odur92 from
TURBOTAX SI THE BOOOOM!
I love how you have options to either you file by walking in the office, doing it online and even doing it by yourself, which there is still assistant online as well.
Date published: 2023-02-17
Rated 1 out of 5 by
DanielEasterling from
Lied to me multiple times by multiple people.
I was given a date to file my taxes. Then I was told I couldn't file them until a later date. The third time I filed I was given a third date. I was also told I would receive a refund for the price of filing through TurboTax. Given a confirmation number, which turned out to be fake. Then told I would receive a discount number, but I had already paid at that point. And the discount number did me no good. And to top it all off, they allowed me to create a second account with the same email address I used the past two years. Find ANY other company to use for filing your taxes.
Date published: 2023-02-17
Rated 3 out of 5 by
patty Panda from
ok
cost of filing fed and state to high should not cost more to include state
Date published: 2023-02-17
Rated 5 out of 5 by
Gregory8218 from
turbo tax is easy to understand and use
two thumbs up, easy to understand/comprehend and thorough
Date published: 2023-02-17
Rated 5 out of 5 by
b10h4zrd from
Very Easy to Use!
Guides pretty well and ensures you are doing things correctly!
Date published: 2023-02-17
Rated 5 out of 5 by
studentofthearts2023 from
Easy to use
Good support, walked me through everything. Simple to use
Date published: 2023-02-17
Rated 3 out of 5 by
Ms Gonzalez from
Turbo tax a little difficult
I had a hard time opening turbo tax through credit karma. I like last years tax return filing. Credit karma. I kept getting locked out.
Date published: 2023-02-17
Rated 1 out of 5 by
themandan1928 from
bull
forced upgrade does not follow the advertised fill for free slogan
Date published: 2023-02-17
Rated 4 out of 5 by
Henrico woman from
good software, disappointing number of ads
program worked, but you have to wade through too many ads. but it is free for people like my with very simple taxes, a W-2.
All TurboTax® Offerings Reviews - Page 12644
Date published: 2023-02-17
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 3 out of 5 by
srpmonster from
A Bit Dissapointed!
A little disappointed that I had to pay $138 to do my taxes solely because I received Frontline worker pay!
Date published: 2023-02-17
Rated 5 out of 5 by
Odur92 from
TURBOTAX SI THE BOOOOM!
I love how you have options to either you file by walking in the office, doing it online and even doing it by yourself, which there is still assistant online as well.
Date published: 2023-02-17
Rated 1 out of 5 by
DanielEasterling from
Lied to me multiple times by multiple people.
I was given a date to file my taxes. Then I was told I couldn't file them until a later date. The third time I filed I was given a third date. I was also told I would receive a refund for the price of filing through TurboTax. Given a confirmation number, which turned out to be fake. Then told I would receive a discount number, but I had already paid at that point. And the discount number did me no good. And to top it all off, they allowed me to create a second account with the same email address I used the past two years. Find ANY other company to use for filing your taxes.
Date published: 2023-02-17
Rated 3 out of 5 by
patty Panda from
ok
cost of filing fed and state to high should not cost more to include state
Date published: 2023-02-17
Rated 5 out of 5 by
Gregory8218 from
turbo tax is easy to understand and use
two thumbs up, easy to understand/comprehend and thorough
Date published: 2023-02-17
Rated 5 out of 5 by
b10h4zrd from
Very Easy to Use!
Guides pretty well and ensures you are doing things correctly!
Date published: 2023-02-17
Rated 5 out of 5 by
studentofthearts2023 from
Easy to use
Good support, walked me through everything. Simple to use
Date published: 2023-02-17
Rated 3 out of 5 by
Ms Gonzalez from
Turbo tax a little difficult
I had a hard time opening turbo tax through credit karma. I like last years tax return filing. Credit karma. I kept getting locked out.
Date published: 2023-02-17
Rated 1 out of 5 by
themandan1928 from
bull
forced upgrade does not follow the advertised fill for free slogan
Date published: 2023-02-17
Rated 4 out of 5 by
Henrico woman from
good software, disappointing number of ads
program worked, but you have to wade through too many ads. but it is free for people like my with very simple taxes, a W-2.
All TurboTax® Offerings Reviews - Page 12644
Date published: 2023-02-17