TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 3 out of 5 by from A Bit Dissapointed! A little disappointed that I had to pay $138 to do my taxes solely because I received Frontline worker pay!
Date published: 2023-02-17
Rated 5 out of 5 by from TURBOTAX SI THE BOOOOM! I love how you have options to either you file by walking in the office, doing it online and even doing it by yourself, which there is still assistant online as well.
Date published: 2023-02-17
Rated 1 out of 5 by from Lied to me multiple times by multiple people. I was given a date to file my taxes. Then I was told I couldn't file them until a later date. The third time I filed I was given a third date. I was also told I would receive a refund for the price of filing through TurboTax. Given a confirmation number, which turned out to be fake. Then told I would receive a discount number, but I had already paid at that point. And the discount number did me no good. And to top it all off, they allowed me to create a second account with the same email address I used the past two years. Find ANY other company to use for filing your taxes.
Date published: 2023-02-17
Rated 3 out of 5 by from ok cost of filing fed and state to high should not cost more to include state
Date published: 2023-02-17
Rated 5 out of 5 by from turbo tax is easy to understand and use two thumbs up, easy to understand/comprehend and thorough
Date published: 2023-02-17
Rated 5 out of 5 by from Very Easy to Use! Guides pretty well and ensures you are doing things correctly!
Date published: 2023-02-17
Rated 5 out of 5 by from Easy to use Good support, walked me through everything. Simple to use
Date published: 2023-02-17
Rated 3 out of 5 by from Turbo tax a little difficult I had a hard time opening turbo tax through credit karma. I like last years tax return filing. Credit karma. I kept getting locked out.
Date published: 2023-02-17
Rated 1 out of 5 by from bull forced upgrade does not follow the advertised fill for free slogan
Date published: 2023-02-17
Rated 4 out of 5 by from good software, disappointing number of ads program worked, but you have to wade through too many ads. but it is free for people like my with very simple taxes, a W-2.
Date published: 2023-02-17
All TurboTax® Offerings Reviews - Page 12644
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from A Bit Dissapointed! A little disappointed that I had to pay $138 to do my taxes solely because I received Frontline worker pay!
Date published: 2023-02-17
Rated 5 out of 5 by from TURBOTAX SI THE BOOOOM! I love how you have options to either you file by walking in the office, doing it online and even doing it by yourself, which there is still assistant online as well.
Date published: 2023-02-17
Rated 1 out of 5 by from Lied to me multiple times by multiple people. I was given a date to file my taxes. Then I was told I couldn't file them until a later date. The third time I filed I was given a third date. I was also told I would receive a refund for the price of filing through TurboTax. Given a confirmation number, which turned out to be fake. Then told I would receive a discount number, but I had already paid at that point. And the discount number did me no good. And to top it all off, they allowed me to create a second account with the same email address I used the past two years. Find ANY other company to use for filing your taxes.
Date published: 2023-02-17
Rated 3 out of 5 by from ok cost of filing fed and state to high should not cost more to include state
Date published: 2023-02-17
Rated 5 out of 5 by from turbo tax is easy to understand and use two thumbs up, easy to understand/comprehend and thorough
Date published: 2023-02-17
Rated 5 out of 5 by from Very Easy to Use! Guides pretty well and ensures you are doing things correctly!
Date published: 2023-02-17
Rated 5 out of 5 by from Easy to use Good support, walked me through everything. Simple to use
Date published: 2023-02-17
Rated 3 out of 5 by from Turbo tax a little difficult I had a hard time opening turbo tax through credit karma. I like last years tax return filing. Credit karma. I kept getting locked out.
Date published: 2023-02-17
Rated 1 out of 5 by from bull forced upgrade does not follow the advertised fill for free slogan
Date published: 2023-02-17
Rated 4 out of 5 by from good software, disappointing number of ads program worked, but you have to wade through too many ads. but it is free for people like my with very simple taxes, a W-2.
Date published: 2023-02-17
All TurboTax® Offerings Reviews - Page 12644