TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281593 reviews)
Star ratings are from 2021
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Love it 5th yr using Turbo Tax Great experience. Had one issue and my call was returned in 20 min Expert was awesome
Date published: 2021-02-23
Rated 5 out of 5 by from Turbo Tax is very easy to use! I've been using Turbo Tax for years - it's simple to navigate through and answers all my questions along the way.
Date published: 2021-02-23
Rated 5 out of 5 by from turbotax is awesome I use turbo tax every year and all experiences were great, I definitely recommend
Date published: 2021-02-23
Rated 4 out of 5 by from Some redundancies Asked property rental questions many times, even though I file the same properties every year with Turbo Tax, and everything is the same except the numbers, so TT could have asked the property rental questions once. Never asked if I sold any investment properties...
Date published: 2021-02-23
Rated 3 out of 5 by from Unable to fix rejected state return I have used Turbo Tax for 6 years and never had a problem until this year. My State tax was rejected. I revisited all areas and was unable to remove the Young Child tax credit, which somehow appeared this year and never in the past. I got on the chat line, no help. I submitted for a return phone call, 2 times, no call. Help does not exist. Unable to fix return.
Date published: 2021-02-23
Rated 4 out of 5 by from Easy! TurboTax walks you through all the questions and forms. Took me a couple hours to complete.
Date published: 2021-02-23
Rated 5 out of 5 by from Another year - great Product This is just an easy way to file your taxes - been using it for years!
Date published: 2021-02-23
Rated 5 out of 5 by from EXCELLENT! The person who assisted me during my tax filing was very helpful and patient in answering any questions. If you want to file your taxes in a safe, fast, and easy way, TurboTax is the way!
Date published: 2021-02-23
Rated 5 out of 5 by from Turbo Tax is Great. Step by step, easy It was not a chore and with step by step instructions it was easy with built in fail safes. I knew I made an error and ask for help. a guy came on and found it right away and was polite to boot. Love Turbo Tax
Date published: 2021-02-23
Rated 5 out of 5 by from Great resource! Always efficient and user friendly, highly recommend!
Date published: 2021-02-23
All TurboTax® Offerings Reviews - Page 12639
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Love it 5th yr using Turbo Tax Great experience. Had one issue and my call was returned in 20 min Expert was awesome
Date published: 2021-02-23
Rated 5 out of 5 by from Turbo Tax is very easy to use! I've been using Turbo Tax for years - it's simple to navigate through and answers all my questions along the way.
Date published: 2021-02-23
Rated 5 out of 5 by from turbotax is awesome I use turbo tax every year and all experiences were great, I definitely recommend
Date published: 2021-02-23
Rated 4 out of 5 by from Some redundancies Asked property rental questions many times, even though I file the same properties every year with Turbo Tax, and everything is the same except the numbers, so TT could have asked the property rental questions once. Never asked if I sold any investment properties...
Date published: 2021-02-23
Rated 3 out of 5 by from Unable to fix rejected state return I have used Turbo Tax for 6 years and never had a problem until this year. My State tax was rejected. I revisited all areas and was unable to remove the Young Child tax credit, which somehow appeared this year and never in the past. I got on the chat line, no help. I submitted for a return phone call, 2 times, no call. Help does not exist. Unable to fix return.
Date published: 2021-02-23
Rated 4 out of 5 by from Easy! TurboTax walks you through all the questions and forms. Took me a couple hours to complete.
Date published: 2021-02-23
Rated 5 out of 5 by from Another year - great Product This is just an easy way to file your taxes - been using it for years!
Date published: 2021-02-23
Rated 5 out of 5 by from EXCELLENT! The person who assisted me during my tax filing was very helpful and patient in answering any questions. If you want to file your taxes in a safe, fast, and easy way, TurboTax is the way!
Date published: 2021-02-23
Rated 5 out of 5 by from Turbo Tax is Great. Step by step, easy It was not a chore and with step by step instructions it was easy with built in fail safes. I knew I made an error and ask for help. a guy came on and found it right away and was polite to boot. Love Turbo Tax
Date published: 2021-02-23
Rated 5 out of 5 by from Great resource! Always efficient and user friendly, highly recommend!
Date published: 2021-02-23
All TurboTax® Offerings Reviews - Page 12639