TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
RAY CHARLESX2 from
STRAIGHT TO THE POINT
I AM NOT EXPERIENCED WITH TAXES AND I WAS AFRAID TO DO THEM MYSELF, TURBO TAX PROVIDED ME THE CONFIDENCE TO DO MY OWN TAXES.
Date published: 2023-02-17
Rated 1 out of 5 by
rq18 from
They upcharge you for services you don't need
Turbotax works but they upcharge you for services you don't need or want, then it's too late to change it at the end
Date published: 2023-02-17
Rated 1 out of 5 by
Kayfrompa from
I have a problem filing every year
My tax return is almost always rejected by no mistake of my own, it is a flawed system. I input my w-2s precisely and the system always finds error. Seems like a way of cornering hard-working, tax paying citizens into buying the MAX package which costs more than most peoples’ returns. Turbo tax used to be free and I’d like to use it every year but for some reason now it is no longer free. Even though you advertise it everywhere that it’s free to file. Safe to say this is my last year using TurboTax.
Date published: 2023-02-17
Rated 4 out of 5 by
dreadmossy from
Simple
Using Turbotax is so easy, and when it comes to taxes....that's what I want.
Date published: 2023-02-17
Rated 5 out of 5 by
de22 from
fast and easy Turbo Tax
simple to use chat support was a big factor in my case I needed to update my number chat support had me covered
Date published: 2023-02-17
Rated 5 out of 5 by
Col Kreber from
Turbo Tax is Great
Easy cheap fast user friendly great value I’m free
Date published: 2023-02-17
Rated 1 out of 5 by
Emybobrob33 from
Problem with turbo tax
My state was rejected and needed follow up. I made the changes and resubmitted. Still rejected. I have had no help from turbo tax even though the cause for for rejection was due to a glitch in your system.
Date published: 2023-02-17
Rated 5 out of 5 by
Shebaking from
Awesome
It was great And I will come back next year yes yes yes
Date published: 2023-02-17
Rated 5 out of 5 by
none001045 from
great job
I am grateful for TurboTax and thank you. I would use it again and I would recommend it to friends and family
Date published: 2023-02-17
Rated 1 out of 5 by
anothermike9 from
Lots of fees and bugs
There were lots of fees for people who got 1099 forms, where they say it is mandatory to pay a certain amount for turbotax to add certain forms. They also charge additional if you worked out-of-state. CashApp taxes was much easier and did not charge me with a bunch of fees
All TurboTax® Offerings Reviews - Page 12633
Date published: 2023-02-17
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
RAY CHARLESX2 from
STRAIGHT TO THE POINT
I AM NOT EXPERIENCED WITH TAXES AND I WAS AFRAID TO DO THEM MYSELF, TURBO TAX PROVIDED ME THE CONFIDENCE TO DO MY OWN TAXES.
Date published: 2023-02-17
Rated 1 out of 5 by
rq18 from
They upcharge you for services you don't need
Turbotax works but they upcharge you for services you don't need or want, then it's too late to change it at the end
Date published: 2023-02-17
Rated 1 out of 5 by
Kayfrompa from
I have a problem filing every year
My tax return is almost always rejected by no mistake of my own, it is a flawed system. I input my w-2s precisely and the system always finds error. Seems like a way of cornering hard-working, tax paying citizens into buying the MAX package which costs more than most peoples’ returns. Turbo tax used to be free and I’d like to use it every year but for some reason now it is no longer free. Even though you advertise it everywhere that it’s free to file. Safe to say this is my last year using TurboTax.
Date published: 2023-02-17
Rated 4 out of 5 by
dreadmossy from
Simple
Using Turbotax is so easy, and when it comes to taxes....that's what I want.
Date published: 2023-02-17
Rated 5 out of 5 by
de22 from
fast and easy Turbo Tax
simple to use chat support was a big factor in my case I needed to update my number chat support had me covered
Date published: 2023-02-17
Rated 5 out of 5 by
Col Kreber from
Turbo Tax is Great
Easy cheap fast user friendly great value I’m free
Date published: 2023-02-17
Rated 1 out of 5 by
Emybobrob33 from
Problem with turbo tax
My state was rejected and needed follow up. I made the changes and resubmitted. Still rejected. I have had no help from turbo tax even though the cause for for rejection was due to a glitch in your system.
Date published: 2023-02-17
Rated 5 out of 5 by
Shebaking from
Awesome
It was great And I will come back next year yes yes yes
Date published: 2023-02-17
Rated 5 out of 5 by
none001045 from
great job
I am grateful for TurboTax and thank you. I would use it again and I would recommend it to friends and family
Date published: 2023-02-17
Rated 1 out of 5 by
anothermike9 from
Lots of fees and bugs
There were lots of fees for people who got 1099 forms, where they say it is mandatory to pay a certain amount for turbotax to add certain forms. They also charge additional if you worked out-of-state. CashApp taxes was much easier and did not charge me with a bunch of fees
All TurboTax® Offerings Reviews - Page 12633
Date published: 2023-02-17