TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 1 out of 5 by from would not let me file fed only I selected delete my state return and file federal and it would not let me do that after 2 hours of work. filed with turbo tax for 8 years won't be back you gone after this year
Date published: 2023-02-18
Rated 5 out of 5 by from Turbo Tax is My Choice Turbo tax has clear instructions. I will continue to use this product to file my taxes because it makes filing simple.
Date published: 2023-02-18
Rated 4 out of 5 by from Great tax software Great experience, took longer than expected but was very thorough. I appreciate the assistance!
Date published: 2023-02-18
Rated 5 out of 5 by from It was a relatively painless experience I did use a Turbo tax live expert who helped me to resolve an issue which was preventing me from filing the return
Date published: 2023-02-18
Rated 1 out of 5 by from Hidden fees I'm pretty upset to discover that if I take the option that pops up to pay for turbotax from my refund that there is a hidden and undisclosed fee of $40! Everything was great until this slap in the face. Perhaps some basic honesty would be to mention the fee.
Date published: 2023-02-18
Rated 5 out of 5 by from Easy to navigate Was able to back track and make adjustments to my return
Date published: 2023-02-18
Rated 5 out of 5 by from Turbo Tax Full Support Get full support, get max coverage, the advisors are stellar and really educate and take care of you
Date published: 2023-02-18
Rated 5 out of 5 by from Hassle free! this is the 2nd year I use the full service and so happy I did. The staff were helpful and Wendy made sure the process was simple
Date published: 2023-02-18
Rated 5 out of 5 by from It's rather easy with TurboTax Business With questions guiding you through and tooltips available for additional background information, it is rather easy for small businesses to file business taxes instead of paying thousands to a CPA.
Date published: 2023-02-18
Rated 1 out of 5 by from Horrible As a dependent, I have went along with my families choice of tax services. I will be pulling all of us away from this service. The way it is set up to do 1099-B is just awful. Transferring documents is a hassle. As an accounting major in school right now, I know the way TurboTax is set up is greatly behind it's competitors who make it easier and simpler to get taxes done.
Date published: 2023-02-18
All TurboTax® Offerings Reviews - Page 12632
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from would not let me file fed only I selected delete my state return and file federal and it would not let me do that after 2 hours of work. filed with turbo tax for 8 years won't be back you gone after this year
Date published: 2023-02-18
Rated 5 out of 5 by from Turbo Tax is My Choice Turbo tax has clear instructions. I will continue to use this product to file my taxes because it makes filing simple.
Date published: 2023-02-18
Rated 4 out of 5 by from Great tax software Great experience, took longer than expected but was very thorough. I appreciate the assistance!
Date published: 2023-02-18
Rated 5 out of 5 by from It was a relatively painless experience I did use a Turbo tax live expert who helped me to resolve an issue which was preventing me from filing the return
Date published: 2023-02-18
Rated 1 out of 5 by from Hidden fees I'm pretty upset to discover that if I take the option that pops up to pay for turbotax from my refund that there is a hidden and undisclosed fee of $40! Everything was great until this slap in the face. Perhaps some basic honesty would be to mention the fee.
Date published: 2023-02-18
Rated 5 out of 5 by from Easy to navigate Was able to back track and make adjustments to my return
Date published: 2023-02-18
Rated 5 out of 5 by from Turbo Tax Full Support Get full support, get max coverage, the advisors are stellar and really educate and take care of you
Date published: 2023-02-18
Rated 5 out of 5 by from Hassle free! this is the 2nd year I use the full service and so happy I did. The staff were helpful and Wendy made sure the process was simple
Date published: 2023-02-18
Rated 5 out of 5 by from It's rather easy with TurboTax Business With questions guiding you through and tooltips available for additional background information, it is rather easy for small businesses to file business taxes instead of paying thousands to a CPA.
Date published: 2023-02-18
Rated 1 out of 5 by from Horrible As a dependent, I have went along with my families choice of tax services. I will be pulling all of us away from this service. The way it is set up to do 1099-B is just awful. Transferring documents is a hassle. As an accounting major in school right now, I know the way TurboTax is set up is greatly behind it's competitors who make it easier and simpler to get taxes done.
Date published: 2023-02-18
All TurboTax® Offerings Reviews - Page 12632