TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
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Rated 5 out of 5 by from My Live Assistance was AWESOME My live expert was very, very, very helpful. In addition to me accidentally hanging up on her, she called me back. She was very pleasant, kind, and especially patient with me. She was very willing to help and find all the answers and problems to make sure it was done correctly. I love speaking with her because she of willingness to help and to ensure it was correct. She was the BEST assistance I have ever had through any form of live assistant I had spoken to from any company.
Date published: 2023-02-17
Rated 5 out of 5 by from Turbo tax is awesome and easy to use Easy to use with step by step instructions. Will be using again.
Date published: 2023-02-17
Rated 5 out of 5 by from Turbo is very simple I like the help and explanations of items I had inquiry on.
Date published: 2023-02-17
Rated 5 out of 5 by from Easy filing Quite easy to file with self explanatory questions to fill out to complete the filing.
Date published: 2023-02-17
Rated 4 out of 5 by from Very helpful with 1099 I was very nerves about filling a 1099 I had to add to income made but feel good about doing it with the app
Date published: 2023-02-17
Rated 5 out of 5 by from Great! Fast, Easy, Step by Step Instructions, ever Great! Fast! Easy! - Step by Step Guidelines. I have been using TurboTax for several years and I do not plan to change in the Future.
Date published: 2023-02-17
Rated 3 out of 5 by from A Bit Misleading Not truly upfront about cost of service. Easy to use though.
Date published: 2023-02-17
Rated 1 out of 5 by from Failed to e-file last several years It failed on state tax return e-file (Virginia) in 2019-2021 without a specific error given. My business has one employee and is a simple business. This year I don't bother to try use TurboTax to deal with the state tax return at all. However, it failed to e-file federal tax return this year with message "Your transmission didn't go through. Please try again later." I have to give up e-filing after trying many times last ten days without a success. It is very frustrating because no help can be found.
Date published: 2023-02-17
Rated 5 out of 5 by from Turbotax is a comprehensive tool and very helpful. Turbotax guided me into the intricate details of IRS forms with confidence and ease. I'm very satisfied with the help I received from the software's experts online. I recommend Turbotax to all taxpayers who can make time to file their returns themselves.
Date published: 2023-02-17
Rated 5 out of 5 by from Easy with tax experts by my side. Had a difficult tax season for 2022 but with the help of my tax expert Alice of 11 years, she made it easy for me with helping me along the way.
Date published: 2023-02-17
All TurboTax® Offerings Reviews - Page 12612
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from My Live Assistance was AWESOME My live expert was very, very, very helpful. In addition to me accidentally hanging up on her, she called me back. She was very pleasant, kind, and especially patient with me. She was very willing to help and find all the answers and problems to make sure it was done correctly. I love speaking with her because she of willingness to help and to ensure it was correct. She was the BEST assistance I have ever had through any form of live assistant I had spoken to from any company.
Date published: 2023-02-17
Rated 5 out of 5 by from Turbo tax is awesome and easy to use Easy to use with step by step instructions. Will be using again.
Date published: 2023-02-17
Rated 5 out of 5 by from Turbo is very simple I like the help and explanations of items I had inquiry on.
Date published: 2023-02-17
Rated 5 out of 5 by from Easy filing Quite easy to file with self explanatory questions to fill out to complete the filing.
Date published: 2023-02-17
Rated 4 out of 5 by from Very helpful with 1099 I was very nerves about filling a 1099 I had to add to income made but feel good about doing it with the app
Date published: 2023-02-17
Rated 5 out of 5 by from Great! Fast, Easy, Step by Step Instructions, ever Great! Fast! Easy! - Step by Step Guidelines. I have been using TurboTax for several years and I do not plan to change in the Future.
Date published: 2023-02-17
Rated 3 out of 5 by from A Bit Misleading Not truly upfront about cost of service. Easy to use though.
Date published: 2023-02-17
Rated 1 out of 5 by from Failed to e-file last several years It failed on state tax return e-file (Virginia) in 2019-2021 without a specific error given. My business has one employee and is a simple business. This year I don't bother to try use TurboTax to deal with the state tax return at all. However, it failed to e-file federal tax return this year with message "Your transmission didn't go through. Please try again later." I have to give up e-filing after trying many times last ten days without a success. It is very frustrating because no help can be found.
Date published: 2023-02-17
Rated 5 out of 5 by from Turbotax is a comprehensive tool and very helpful. Turbotax guided me into the intricate details of IRS forms with confidence and ease. I'm very satisfied with the help I received from the software's experts online. I recommend Turbotax to all taxpayers who can make time to file their returns themselves.
Date published: 2023-02-17
Rated 5 out of 5 by from Easy with tax experts by my side. Had a difficult tax season for 2022 but with the help of my tax expert Alice of 11 years, she made it easy for me with helping me along the way.
Date published: 2023-02-17
All TurboTax® Offerings Reviews - Page 12612