TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
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Student
Rated 1 out of 5 by from This year's filing experience was disappointing Software hung up many times. No support existed. Forums provided some insight. Asked for refund and was initially granted and then denied. Then, it was suggested to upgraded the software and while the initial issue passed, the user experience was horrible. It took several minutes between screens (investment entries) and software was extremely slow in this area.
Date published: 2021-05-16
Rated 5 out of 5 by from I enjoyed using Turbo Tax Turbo Tax is awesome and really easy to use I really liked using it
Date published: 2021-05-16
Rated 5 out of 5 by from Always use this product! I have used it for many years and completely satisfied.
Date published: 2021-05-16
Rated 5 out of 5 by from Turbo Tax has good professionals with experience Having this talented lovely kind and patience professionals help me to feel confident that I can do it by my self in Spanish or English and they were very knowledge in computer and in all tax topics, I love the experience, next time I will be more organize with all paperwork, thank you to all them who help me to feel that I can do it with my 63 years old and no computer skills, English limitation, low speed, short sighed
Date published: 2021-05-16
Rated 5 out of 5 by from turbo the best The turbo experience is really stress free.... I will continue to use turbo tax.
Date published: 2021-05-16
Rated 5 out of 5 by from Such a BIG Help I had to have someone call me not once, but twice to help with all I had going on. They talk me through everything with ease.
Date published: 2021-05-16
Rated 3 out of 5 by from Tax Returns eFile Turbo tax on line program is great and easy to navigate, except it is excessively expensive for a straight forward tex returns.
Date published: 2021-05-16
Rated 2 out of 5 by from Too many bugs Took me 6 hours. A lot of bugs and lack of explanation for the tax amount.
Date published: 2021-05-16
Rated 2 out of 5 by from Fundamental errors noted TurboTax failed to recognize that my deductions exceeded the standard deduction. Live help could not resolve the problem and suggested that I apply for a TB refund, which I could not due to using the online program. Live help's solution was to accept the standard deductions since the difference in refund would not be materially different.
Date published: 2021-05-16
Rated 5 out of 5 by from Turbo tax is way awesome!!! I have used Turbo Tax products for many years now. I tell everyone how good these products are. I know my son and his mother will be using them next year.
Date published: 2021-05-16
All TurboTax® Offerings Reviews - Page 1262
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 1 out of 5 by from This year's filing experience was disappointing Software hung up many times. No support existed. Forums provided some insight. Asked for refund and was initially granted and then denied. Then, it was suggested to upgraded the software and while the initial issue passed, the user experience was horrible. It took several minutes between screens (investment entries) and software was extremely slow in this area.
Date published: 2021-05-16
Rated 5 out of 5 by from I enjoyed using Turbo Tax Turbo Tax is awesome and really easy to use I really liked using it
Date published: 2021-05-16
Rated 5 out of 5 by from Always use this product! I have used it for many years and completely satisfied.
Date published: 2021-05-16
Rated 5 out of 5 by from Turbo Tax has good professionals with experience Having this talented lovely kind and patience professionals help me to feel confident that I can do it by my self in Spanish or English and they were very knowledge in computer and in all tax topics, I love the experience, next time I will be more organize with all paperwork, thank you to all them who help me to feel that I can do it with my 63 years old and no computer skills, English limitation, low speed, short sighed
Date published: 2021-05-16
Rated 5 out of 5 by from turbo the best The turbo experience is really stress free.... I will continue to use turbo tax.
Date published: 2021-05-16
Rated 5 out of 5 by from Such a BIG Help I had to have someone call me not once, but twice to help with all I had going on. They talk me through everything with ease.
Date published: 2021-05-16
Rated 3 out of 5 by from Tax Returns eFile Turbo tax on line program is great and easy to navigate, except it is excessively expensive for a straight forward tex returns.
Date published: 2021-05-16
Rated 2 out of 5 by from Too many bugs Took me 6 hours. A lot of bugs and lack of explanation for the tax amount.
Date published: 2021-05-16
Rated 2 out of 5 by from Fundamental errors noted TurboTax failed to recognize that my deductions exceeded the standard deduction. Live help could not resolve the problem and suggested that I apply for a TB refund, which I could not due to using the online program. Live help's solution was to accept the standard deductions since the difference in refund would not be materially different.
Date published: 2021-05-16
Rated 5 out of 5 by from Turbo tax is way awesome!!! I have used Turbo Tax products for many years now. I tell everyone how good these products are. I know my son and his mother will be using them next year.
Date published: 2021-05-16
All TurboTax® Offerings Reviews - Page 1262