TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 1 out of 5 by from I think this got me hacked I linked my account to organize my expenses and not 5 minutes later I got a fraud alert on my bank card. I don't think this is a coincidence.
Date published: 2023-04-18
Rated 1 out of 5 by from Shammy system of payment The price to pay for filing was not shown until it gave me the receipt, prompting they charged me for the premium service when not once did I chose or use any of the premium services. Very disheartening and poor experience.
Date published: 2023-04-18
Rated 2 out of 5 by from Meh Maybe not worth the price. It somehow ended up costing $350+ to file with Turbo. I filed with a person last year and it was a bit pricier but it was much simpler.
Date published: 2023-04-18
Rated 5 out of 5 by from Always easy to use and fast! I use Turbotax every year because it is easy to use and guides you through different tax situations.
Date published: 2023-04-18
Rated 4 out of 5 by from What happened, Turbo Tax? I have used Turbo Tax for several years. It's pretty smooth! This year for the first time I got questions that I couldn't answer easily (related to QBI and something called "op loss"). I had to do a lot of work to figure out that question was about. Usually it's so smooth. My circumstances haven't changed that much.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax is Tops Very fast and accurate. I actually enjoyed completing my taxes.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo tax helped me so much! I am not financially inclined in the slightest, and doing my taxes is a huge source of stress for me every single year. This year I decided to upgrade to turbo tax premium and they made it so easy for me to file and reassured me at every step. They double check all of your work to make sure that everything has been done correctly, which offers me incredible peace of mind. I'm very glad I used turbo tax this year and will continue to do so in the future.
Date published: 2023-04-18
Rated 4 out of 5 by from Okay but I have suggestion It should be easier to download tax statements from Brokerages and Banks. The "keychain" roadblock forced me to input manually. Weak explanation of what that even means. It should be as easy as logging into those institutions.
Date published: 2023-04-18
Rated 4 out of 5 by from Turbo tax is great and is my prefer tax company great customer service and easy to use. will use again
Date published: 2023-04-18
Rated 5 out of 5 by from Ecxcellent Easy to use and user-friendly. With this program, anyone can do their taxes.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1262
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from I think this got me hacked I linked my account to organize my expenses and not 5 minutes later I got a fraud alert on my bank card. I don't think this is a coincidence.
Date published: 2023-04-18
Rated 1 out of 5 by from Shammy system of payment The price to pay for filing was not shown until it gave me the receipt, prompting they charged me for the premium service when not once did I chose or use any of the premium services. Very disheartening and poor experience.
Date published: 2023-04-18
Rated 2 out of 5 by from Meh Maybe not worth the price. It somehow ended up costing $350+ to file with Turbo. I filed with a person last year and it was a bit pricier but it was much simpler.
Date published: 2023-04-18
Rated 5 out of 5 by from Always easy to use and fast! I use Turbotax every year because it is easy to use and guides you through different tax situations.
Date published: 2023-04-18
Rated 4 out of 5 by from What happened, Turbo Tax? I have used Turbo Tax for several years. It's pretty smooth! This year for the first time I got questions that I couldn't answer easily (related to QBI and something called "op loss"). I had to do a lot of work to figure out that question was about. Usually it's so smooth. My circumstances haven't changed that much.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax is Tops Very fast and accurate. I actually enjoyed completing my taxes.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo tax helped me so much! I am not financially inclined in the slightest, and doing my taxes is a huge source of stress for me every single year. This year I decided to upgrade to turbo tax premium and they made it so easy for me to file and reassured me at every step. They double check all of your work to make sure that everything has been done correctly, which offers me incredible peace of mind. I'm very glad I used turbo tax this year and will continue to do so in the future.
Date published: 2023-04-18
Rated 4 out of 5 by from Okay but I have suggestion It should be easier to download tax statements from Brokerages and Banks. The "keychain" roadblock forced me to input manually. Weak explanation of what that even means. It should be as easy as logging into those institutions.
Date published: 2023-04-18
Rated 4 out of 5 by from Turbo tax is great and is my prefer tax company great customer service and easy to use. will use again
Date published: 2023-04-18
Rated 5 out of 5 by from Ecxcellent Easy to use and user-friendly. With this program, anyone can do their taxes.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1262