TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281589 reviews)
Star ratings are from 2021
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Great Easy to use and I feel confident that it is correct.
Date published: 2021-02-23
Rated 5 out of 5 by from Very Helpful Loved working with Jeanelly, she was super helpful and kind. Fixed my issue in no time!
Date published: 2021-02-23
Rated 5 out of 5 by from Love This Program Turbo Tax is always so helpful! It walks you through each step and clarifies things well when I don't understand where to look or what form to access! I always feel so confident I'm getting the best return possible!
Date published: 2021-02-23
Rated 1 out of 5 by from turbotax is terrible Programming errors changed my income, doubled my state tax refund, changed the name of pension payer. Experts may be experts on taxes but they have not been adequately trained on turbotax resulting in over 3 hours and 3 phone calls to fix the above mentioned problems.
Date published: 2021-02-23
Rated 5 out of 5 by from quick/easy & thorough my only concern is privacy; ensuring my tax info and any refund via Turbo Tax are not hacked into/compromised.
Date published: 2021-02-23
Rated 5 out of 5 by from TurboTax is great! Henry helped me go through my whole online process. It was my 1st time doing my own taxes and he made it a breeze.
Date published: 2021-02-23
Rated 4 out of 5 by from Good program, a few glitches The Review section required me to delete and re-enter my W-2s. Printing is buggy and my return as printed, had blank amounts
Date published: 2021-02-23
Rated 5 out of 5 by from Quick and Easy! Expert help and really great customer service! 10/10 Would recommend it.
Date published: 2021-02-23
Rated 5 out of 5 by from Turbo tax is so easy Very easy to use plain and simple questions tell you where to find your information
Date published: 2021-02-23
Rated 3 out of 5 by from SO-SO Pricey and not the most user friendly. Wouldn't let me change information based on a questionnaire question I discovered I answered incorrectly, so I had to file a 1099-NEC as $0 in all the blanks even though I never received a 1099-NEC because it wouldn't allow me to simply remove the form due to me answering a question incorrectly prior to form input.
Date published: 2021-02-23
All TurboTax® Offerings Reviews - Page 12607
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Great Easy to use and I feel confident that it is correct.
Date published: 2021-02-23
Rated 5 out of 5 by from Very Helpful Loved working with Jeanelly, she was super helpful and kind. Fixed my issue in no time!
Date published: 2021-02-23
Rated 5 out of 5 by from Love This Program Turbo Tax is always so helpful! It walks you through each step and clarifies things well when I don't understand where to look or what form to access! I always feel so confident I'm getting the best return possible!
Date published: 2021-02-23
Rated 1 out of 5 by from turbotax is terrible Programming errors changed my income, doubled my state tax refund, changed the name of pension payer. Experts may be experts on taxes but they have not been adequately trained on turbotax resulting in over 3 hours and 3 phone calls to fix the above mentioned problems.
Date published: 2021-02-23
Rated 5 out of 5 by from quick/easy & thorough my only concern is privacy; ensuring my tax info and any refund via Turbo Tax are not hacked into/compromised.
Date published: 2021-02-23
Rated 5 out of 5 by from TurboTax is great! Henry helped me go through my whole online process. It was my 1st time doing my own taxes and he made it a breeze.
Date published: 2021-02-23
Rated 4 out of 5 by from Good program, a few glitches The Review section required me to delete and re-enter my W-2s. Printing is buggy and my return as printed, had blank amounts
Date published: 2021-02-23
Rated 5 out of 5 by from Quick and Easy! Expert help and really great customer service! 10/10 Would recommend it.
Date published: 2021-02-23
Rated 5 out of 5 by from Turbo tax is so easy Very easy to use plain and simple questions tell you where to find your information
Date published: 2021-02-23
Rated 3 out of 5 by from SO-SO Pricey and not the most user friendly. Wouldn't let me change information based on a questionnaire question I discovered I answered incorrectly, so I had to file a 1099-NEC as $0 in all the blanks even though I never received a 1099-NEC because it wouldn't allow me to simply remove the form due to me answering a question incorrectly prior to form input.
Date published: 2021-02-23
All TurboTax® Offerings Reviews - Page 12607