TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281566 reviews)
Star ratings are from 2020
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Rated 1 out of 5 by from turbotax is terrible Programming errors changed my income, doubled my state tax refund, changed the name of pension payer. Experts may be experts on taxes but they have not been adequately trained on turbotax resulting in over 3 hours and 3 phone calls to fix the above mentioned problems.
Date published: 2021-02-23
Rated 5 out of 5 by from quick/easy & thorough my only concern is privacy; ensuring my tax info and any refund via Turbo Tax are not hacked into/compromised.
Date published: 2021-02-23
Rated 5 out of 5 by from TurboTax is great! Henry helped me go through my whole online process. It was my 1st time doing my own taxes and he made it a breeze.
Date published: 2021-02-23
Rated 4 out of 5 by from Good program, a few glitches The Review section required me to delete and re-enter my W-2s. Printing is buggy and my return as printed, had blank amounts
Date published: 2021-02-23
Rated 5 out of 5 by from Quick and Easy! Expert help and really great customer service! 10/10 Would recommend it.
Date published: 2021-02-23
Rated 5 out of 5 by from Turbo tax is so easy Very easy to use plain and simple questions tell you where to find your information
Date published: 2021-02-23
Rated 3 out of 5 by from SO-SO Pricey and not the most user friendly. Wouldn't let me change information based on a questionnaire question I discovered I answered incorrectly, so I had to file a 1099-NEC as $0 in all the blanks even though I never received a 1099-NEC because it wouldn't allow me to simply remove the form due to me answering a question incorrectly prior to form input.
Date published: 2021-02-23
Rated 5 out of 5 by from Turbo tax is very efficient. The excellent service is visible over the several years we have used turbo tax. I am very satisfied with protection of my information, with effectiveness of carrying over information, and the ease of electronic filing.
Date published: 2021-02-23
Rated 5 out of 5 by from was awsome easy to use and very informitabl and will conyinue to use it.
Date published: 2021-02-23
Rated 5 out of 5 by from Turbo Tax Turbo Tax is very good except you need to update to do Idaho State Taxes
Date published: 2021-02-23
All TurboTax® Offerings Reviews - Page 12605
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from turbotax is terrible Programming errors changed my income, doubled my state tax refund, changed the name of pension payer. Experts may be experts on taxes but they have not been adequately trained on turbotax resulting in over 3 hours and 3 phone calls to fix the above mentioned problems.
Date published: 2021-02-23
Rated 5 out of 5 by from quick/easy & thorough my only concern is privacy; ensuring my tax info and any refund via Turbo Tax are not hacked into/compromised.
Date published: 2021-02-23
Rated 5 out of 5 by from TurboTax is great! Henry helped me go through my whole online process. It was my 1st time doing my own taxes and he made it a breeze.
Date published: 2021-02-23
Rated 4 out of 5 by from Good program, a few glitches The Review section required me to delete and re-enter my W-2s. Printing is buggy and my return as printed, had blank amounts
Date published: 2021-02-23
Rated 5 out of 5 by from Quick and Easy! Expert help and really great customer service! 10/10 Would recommend it.
Date published: 2021-02-23
Rated 5 out of 5 by from Turbo tax is so easy Very easy to use plain and simple questions tell you where to find your information
Date published: 2021-02-23
Rated 3 out of 5 by from SO-SO Pricey and not the most user friendly. Wouldn't let me change information based on a questionnaire question I discovered I answered incorrectly, so I had to file a 1099-NEC as $0 in all the blanks even though I never received a 1099-NEC because it wouldn't allow me to simply remove the form due to me answering a question incorrectly prior to form input.
Date published: 2021-02-23
Rated 5 out of 5 by from Turbo tax is very efficient. The excellent service is visible over the several years we have used turbo tax. I am very satisfied with protection of my information, with effectiveness of carrying over information, and the ease of electronic filing.
Date published: 2021-02-23
Rated 5 out of 5 by from was awsome easy to use and very informitabl and will conyinue to use it.
Date published: 2021-02-23
Rated 5 out of 5 by from Turbo Tax Turbo Tax is very good except you need to update to do Idaho State Taxes
Date published: 2021-02-23
All TurboTax® Offerings Reviews - Page 12605