TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281565 reviews)
Star ratings are from 2020
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Rated 3 out of 5 by from Turbo Tax Concerns This Year Only Had to visit with tax advisor twice to be clear of what you prompted me to do. What you prompted was not exactly what I did as it was not correct to carryover some of the 2019 amount we included as a itemized deduction. You also prompted saying that I needed to include $5850 as a standard IRA for the year the year for my wife. This we didn't want to do which would have transferred some fund that we had paid tax on to a standard IRA, that we would have had to pay tax on soon, because our age. You actually earned $150 based on what you charged me for what was not correct and would not have been helpful to us or other tax filers with similar situations. Using you actually could have cost me far more that what it was worth to use your services. A partial refund of the cost is in order, and you may refund all if you find that the change / or wording to clarify when the itemized deduction was appropriate to carryover, and what the actual recommendation to transfer $5850 to an IRA did as far as down the road liability to have to pay when 72 1/2 years of age comes, formely 70 1/2 years of age.
Date published: 2021-02-23
Rated 4 out of 5 by from easy Easy to use and DIY. Was able to connect quickly with an agent with a question. Was able to split my payments easily.
Date published: 2021-02-23
Rated 5 out of 5 by from Love Turbotax! Live expert help with Edwin was great and answered all of my questions!
Date published: 2021-02-23
Rated 5 out of 5 by from eazy fast seamed to ask all the right questions. went fast and was simple to follow. have used turbo tax in the past and have had great results with them.
Date published: 2021-02-23
Rated 5 out of 5 by from awesome made easy to understand..thank you for free addition
Date published: 2021-02-23
Rated 5 out of 5 by from Nice business Turbo Tax was cautious in letting me review my taxes and correct mistakes
Date published: 2021-02-23
Rated 5 out of 5 by from Great Easy to use and I feel confident that it is correct.
Date published: 2021-02-23
Rated 5 out of 5 by from Very Helpful Loved working with Jeanelly, she was super helpful and kind. Fixed my issue in no time!
Date published: 2021-02-23
Rated 5 out of 5 by from Love This Program Turbo Tax is always so helpful! It walks you through each step and clarifies things well when I don't understand where to look or what form to access! I always feel so confident I'm getting the best return possible!
Date published: 2021-02-23
Rated 1 out of 5 by from turbotax is terrible Programming errors changed my income, doubled my state tax refund, changed the name of pension payer. Experts may be experts on taxes but they have not been adequately trained on turbotax resulting in over 3 hours and 3 phone calls to fix the above mentioned problems.
Date published: 2021-02-23
All TurboTax® Offerings Reviews - Page 12604
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Turbo Tax Concerns This Year Only Had to visit with tax advisor twice to be clear of what you prompted me to do. What you prompted was not exactly what I did as it was not correct to carryover some of the 2019 amount we included as a itemized deduction. You also prompted saying that I needed to include $5850 as a standard IRA for the year the year for my wife. This we didn't want to do which would have transferred some fund that we had paid tax on to a standard IRA, that we would have had to pay tax on soon, because our age. You actually earned $150 based on what you charged me for what was not correct and would not have been helpful to us or other tax filers with similar situations. Using you actually could have cost me far more that what it was worth to use your services. A partial refund of the cost is in order, and you may refund all if you find that the change / or wording to clarify when the itemized deduction was appropriate to carryover, and what the actual recommendation to transfer $5850 to an IRA did as far as down the road liability to have to pay when 72 1/2 years of age comes, formely 70 1/2 years of age.
Date published: 2021-02-23
Rated 4 out of 5 by from easy Easy to use and DIY. Was able to connect quickly with an agent with a question. Was able to split my payments easily.
Date published: 2021-02-23
Rated 5 out of 5 by from Love Turbotax! Live expert help with Edwin was great and answered all of my questions!
Date published: 2021-02-23
Rated 5 out of 5 by from eazy fast seamed to ask all the right questions. went fast and was simple to follow. have used turbo tax in the past and have had great results with them.
Date published: 2021-02-23
Rated 5 out of 5 by from awesome made easy to understand..thank you for free addition
Date published: 2021-02-23
Rated 5 out of 5 by from Nice business Turbo Tax was cautious in letting me review my taxes and correct mistakes
Date published: 2021-02-23
Rated 5 out of 5 by from Great Easy to use and I feel confident that it is correct.
Date published: 2021-02-23
Rated 5 out of 5 by from Very Helpful Loved working with Jeanelly, she was super helpful and kind. Fixed my issue in no time!
Date published: 2021-02-23
Rated 5 out of 5 by from Love This Program Turbo Tax is always so helpful! It walks you through each step and clarifies things well when I don't understand where to look or what form to access! I always feel so confident I'm getting the best return possible!
Date published: 2021-02-23
Rated 1 out of 5 by from turbotax is terrible Programming errors changed my income, doubled my state tax refund, changed the name of pension payer. Experts may be experts on taxes but they have not been adequately trained on turbotax resulting in over 3 hours and 3 phone calls to fix the above mentioned problems.
Date published: 2021-02-23
All TurboTax® Offerings Reviews - Page 12604