TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.
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TurboTax Online
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Rated 2 out of 5 by
BDN48 from
Should be more upfront around fees
It should be clearer to the consumer what fees a filer is subject to. It simply isn't good business and a good reminder to not use services like this and look elsewhere. There certainly are places where it is cheaper. And a consumer can simply do this for free-- I'll keep this in mind for next year. Disappointed in TurboTax this year.
Date published: 2021-02-16
Rated 2 out of 5 by
Snednugent from
Usually solid, not this year...
I have used Turbotax for years with few issues. This year however it kept generating a phantom W2 while auto-transferring information from my Federal return to my State return. It caused me hours of troubleshooting and deleting/restarting returns to figure out how to fix it. The frustrating part was my first time through I didn't even know there was an issue until I experienced and error while actually trying to transmit my returns. It didn't catch the problem on review.
Date published: 2021-02-16
Rated 5 out of 5 by
jrhunt13 from
Good Review!
Turbo Tax was easy and I will use it again! Best of all I was not charged!
Date published: 2021-02-16
Rated 5 out of 5 by
Nova2leigh from
Great online representative!
I was having trouble making sure everything was correct while filing my taxes. So I ended up using the live representative option to get help. Julie, who has been with the company for 8 years helped me and made me so much less nervous about the process.
Date published: 2021-02-16
Rated 5 out of 5 by
DAISY84 from
AWESOMENESS!!!!
ITS SUPER EASY !! I LOVED IT!! IT WAS THE FIRST TIME I DID THEM AND I DID IT QUICK !!!
Date published: 2021-02-16
Rated 4 out of 5 by
TracyB 901Gems from
Interesting Software
A little confusing at first but very detail in deductions and explains why. and how. Don't pay until you file is amazing.
Date published: 2021-02-16
Rated 5 out of 5 by
Brooke1981 from
Turbotax is great!!
It's very easy have been using it for over 5 years very simple... Takes no time at all!! And if you have a question there's always somebody there
Date published: 2021-02-16
Rated 5 out of 5 by
AMH34 from
This year Turbotax Free is really free!
Turbotax makes filing taxes easy and relatively quick. It automatically saves your progress and you can go back to any area to edit or review. Most of the steps have questions you can click on to get explanations. This year the State, the Federal, and the e-filing were all FREE!
Date published: 2021-02-16
Rated 5 out of 5 by
leslieogata from
turbo tax is great!
so easy to use!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Date published: 2021-02-16
Rated 5 out of 5 by
Caveman25 from
I use TurboTax Every year!
I have been using TurboTax for 7 years now. The more I use it, the easier it is and the faster it goes through my info. Filing taxes has never been easier with any other way that i have tried! Thanks.
All TurboTax® Offerings Reviews - Page 12603
Date published: 2021-02-16
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 2 out of 5 by
BDN48 from
Should be more upfront around fees
It should be clearer to the consumer what fees a filer is subject to. It simply isn't good business and a good reminder to not use services like this and look elsewhere. There certainly are places where it is cheaper. And a consumer can simply do this for free-- I'll keep this in mind for next year. Disappointed in TurboTax this year.
Date published: 2021-02-16
Rated 2 out of 5 by
Snednugent from
Usually solid, not this year...
I have used Turbotax for years with few issues. This year however it kept generating a phantom W2 while auto-transferring information from my Federal return to my State return. It caused me hours of troubleshooting and deleting/restarting returns to figure out how to fix it. The frustrating part was my first time through I didn't even know there was an issue until I experienced and error while actually trying to transmit my returns. It didn't catch the problem on review.
Date published: 2021-02-16
Rated 5 out of 5 by
jrhunt13 from
Good Review!
Turbo Tax was easy and I will use it again! Best of all I was not charged!
Date published: 2021-02-16
Rated 5 out of 5 by
Nova2leigh from
Great online representative!
I was having trouble making sure everything was correct while filing my taxes. So I ended up using the live representative option to get help. Julie, who has been with the company for 8 years helped me and made me so much less nervous about the process.
Date published: 2021-02-16
Rated 5 out of 5 by
DAISY84 from
AWESOMENESS!!!!
ITS SUPER EASY !! I LOVED IT!! IT WAS THE FIRST TIME I DID THEM AND I DID IT QUICK !!!
Date published: 2021-02-16
Rated 4 out of 5 by
TracyB 901Gems from
Interesting Software
A little confusing at first but very detail in deductions and explains why. and how. Don't pay until you file is amazing.
Date published: 2021-02-16
Rated 5 out of 5 by
Brooke1981 from
Turbotax is great!!
It's very easy have been using it for over 5 years very simple... Takes no time at all!! And if you have a question there's always somebody there
Date published: 2021-02-16
Rated 5 out of 5 by
AMH34 from
This year Turbotax Free is really free!
Turbotax makes filing taxes easy and relatively quick. It automatically saves your progress and you can go back to any area to edit or review. Most of the steps have questions you can click on to get explanations. This year the State, the Federal, and the e-filing were all FREE!
Date published: 2021-02-16
Rated 5 out of 5 by
leslieogata from
turbo tax is great!
so easy to use!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Date published: 2021-02-16
Rated 5 out of 5 by
Caveman25 from
I use TurboTax Every year!
I have been using TurboTax for 7 years now. The more I use it, the easier it is and the faster it goes through my info. Filing taxes has never been easier with any other way that i have tried! Thanks.
All TurboTax® Offerings Reviews - Page 12603
Date published: 2021-02-16