TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 2 out of 5 by from Should be more upfront around fees It should be clearer to the consumer what fees a filer is subject to. It simply isn't good business and a good reminder to not use services like this and look elsewhere. There certainly are places where it is cheaper. And a consumer can simply do this for free-- I'll keep this in mind for next year. Disappointed in TurboTax this year.
Date published: 2021-02-16
Rated 2 out of 5 by from Usually solid, not this year... I have used Turbotax for years with few issues. This year however it kept generating a phantom W2 while auto-transferring information from my Federal return to my State return. It caused me hours of troubleshooting and deleting/restarting returns to figure out how to fix it. The frustrating part was my first time through I didn't even know there was an issue until I experienced and error while actually trying to transmit my returns. It didn't catch the problem on review.
Date published: 2021-02-16
Rated 5 out of 5 by from Good Review! Turbo Tax was easy and I will use it again! Best of all I was not charged!
Date published: 2021-02-16
Rated 5 out of 5 by from Great online representative! I was having trouble making sure everything was correct while filing my taxes. So I ended up using the live representative option to get help. Julie, who has been with the company for 8 years helped me and made me so much less nervous about the process.
Date published: 2021-02-16
Rated 5 out of 5 by from AWESOMENESS!!!! ITS SUPER EASY !! I LOVED IT!! IT WAS THE FIRST TIME I DID THEM AND I DID IT QUICK !!!
Date published: 2021-02-16
Rated 4 out of 5 by from Interesting Software A little confusing at first but very detail in deductions and explains why. and how. Don't pay until you file is amazing.
Date published: 2021-02-16
Rated 5 out of 5 by from Turbotax is great!! It's very easy have been using it for over 5 years very simple... Takes no time at all!! And if you have a question there's always somebody there
Date published: 2021-02-16
Rated 5 out of 5 by from This year Turbotax Free is really free! Turbotax makes filing taxes easy and relatively quick. It automatically saves your progress and you can go back to any area to edit or review. Most of the steps have questions you can click on to get explanations. This year the State, the Federal, and the e-filing were all FREE!
Date published: 2021-02-16
Rated 5 out of 5 by from turbo tax is great! so easy to use!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Date published: 2021-02-16
Rated 5 out of 5 by from I use TurboTax Every year! I have been using TurboTax for 7 years now. The more I use it, the easier it is and the faster it goes through my info. Filing taxes has never been easier with any other way that i have tried! Thanks.
Date published: 2021-02-16
All TurboTax® Offerings Reviews - Page 12603
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 2 out of 5 by from Should be more upfront around fees It should be clearer to the consumer what fees a filer is subject to. It simply isn't good business and a good reminder to not use services like this and look elsewhere. There certainly are places where it is cheaper. And a consumer can simply do this for free-- I'll keep this in mind for next year. Disappointed in TurboTax this year.
Date published: 2021-02-16
Rated 2 out of 5 by from Usually solid, not this year... I have used Turbotax for years with few issues. This year however it kept generating a phantom W2 while auto-transferring information from my Federal return to my State return. It caused me hours of troubleshooting and deleting/restarting returns to figure out how to fix it. The frustrating part was my first time through I didn't even know there was an issue until I experienced and error while actually trying to transmit my returns. It didn't catch the problem on review.
Date published: 2021-02-16
Rated 5 out of 5 by from Good Review! Turbo Tax was easy and I will use it again! Best of all I was not charged!
Date published: 2021-02-16
Rated 5 out of 5 by from Great online representative! I was having trouble making sure everything was correct while filing my taxes. So I ended up using the live representative option to get help. Julie, who has been with the company for 8 years helped me and made me so much less nervous about the process.
Date published: 2021-02-16
Rated 5 out of 5 by from AWESOMENESS!!!! ITS SUPER EASY !! I LOVED IT!! IT WAS THE FIRST TIME I DID THEM AND I DID IT QUICK !!!
Date published: 2021-02-16
Rated 4 out of 5 by from Interesting Software A little confusing at first but very detail in deductions and explains why. and how. Don't pay until you file is amazing.
Date published: 2021-02-16
Rated 5 out of 5 by from Turbotax is great!! It's very easy have been using it for over 5 years very simple... Takes no time at all!! And if you have a question there's always somebody there
Date published: 2021-02-16
Rated 5 out of 5 by from This year Turbotax Free is really free! Turbotax makes filing taxes easy and relatively quick. It automatically saves your progress and you can go back to any area to edit or review. Most of the steps have questions you can click on to get explanations. This year the State, the Federal, and the e-filing were all FREE!
Date published: 2021-02-16
Rated 5 out of 5 by from turbo tax is great! so easy to use!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Date published: 2021-02-16
Rated 5 out of 5 by from I use TurboTax Every year! I have been using TurboTax for 7 years now. The more I use it, the easier it is and the faster it goes through my info. Filing taxes has never been easier with any other way that i have tried! Thanks.
Date published: 2021-02-16
All TurboTax® Offerings Reviews - Page 12603