TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Makes it much easier Makes a weeklong task turn into about 3hrs. Although not many would need the premier version.
Date published: 2022-08-02
Rated 5 out of 5 by from turbo tax is fantastic! qualified professionals! Turbo Tax was amazing to work with. Qualified professionals who communicated in a timely manner and with care.
Date published: 2022-08-02
Rated 4 out of 5 by from When are experts available Working with my Live Agent was great. They knew what they were doing and I felt confident they would get me the best return. I did not know what kinds of documents were needed in some cases. it would have been good to know when the expert was working and when would be a good time to connect.t
Date published: 2022-08-02
Rated 4 out of 5 by from Turbo Tax was great My experience was very good, when I needed help, turbo tax representative was there to help me.
Date published: 2022-08-02
Rated 4 out of 5 by from Turbo Tax was great! Simple and effective service for all walks of life
Date published: 2022-08-02
Rated 5 out of 5 by from Simple & Elegant I been using turbo tax for last 4 years and I felt that Turbo Tax is simple to use and guides me with the entire process and also makes me understand on what all I am declaring. Its 100% automated solution for easy tax filings. I really love it filing my taxes using turbo tax because of its UI, information on each step and guidance.
Date published: 2022-08-02
Rated 5 out of 5 by from Really Awesome! Great experience I had with Turbo Tax service, thank you team!
Date published: 2022-08-02
Rated 4 out of 5 by from Turbo Tax Business was a Very Great Tool Turbo Tax Business was EXTREMELY helpful to me in preparing and filing my S-Corp tax return for 2021 especially with the PPP Loan forgiveness Program.
Date published: 2022-08-02
Rated 5 out of 5 by from I love TurboTax!! TurboTax made the process easy and efficient and reduced my normal level of anxiety. All of the staff were supportive and very responsive. Phyllis, our tax expert, did an excellent job and in a very timely manner. Thanks to Phyllis and TurboTax!!
Date published: 2022-08-02
Rated 4 out of 5 by from Online platform great / CPA didn't keep his word I like the online platform, including the ability to get help. The import from broker functionality I can't recommend if you have many transactions. It's causing a lot of additional troubles down the track. What I really disliked this year is that I wanted to get a CPA to do the taxes for me. We had a call and I made clear that I need my taxes filed before the April deadline. The CPA assured me that he will keep that deadline, and start on it the next week. He kept pushing the timeline and after I already gathered my funds for paying the tax in my checking account, announced that I need to file for an extension. I ended up doing the taxes myself!
Date published: 2022-08-02
All TurboTax® Offerings Reviews - Page 127
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Makes it much easier Makes a weeklong task turn into about 3hrs. Although not many would need the premier version.
Date published: 2022-08-02
Rated 5 out of 5 by from turbo tax is fantastic! qualified professionals! Turbo Tax was amazing to work with. Qualified professionals who communicated in a timely manner and with care.
Date published: 2022-08-02
Rated 4 out of 5 by from When are experts available Working with my Live Agent was great. They knew what they were doing and I felt confident they would get me the best return. I did not know what kinds of documents were needed in some cases. it would have been good to know when the expert was working and when would be a good time to connect.t
Date published: 2022-08-02
Rated 4 out of 5 by from Turbo Tax was great My experience was very good, when I needed help, turbo tax representative was there to help me.
Date published: 2022-08-02
Rated 4 out of 5 by from Turbo Tax was great! Simple and effective service for all walks of life
Date published: 2022-08-02
Rated 5 out of 5 by from Simple & Elegant I been using turbo tax for last 4 years and I felt that Turbo Tax is simple to use and guides me with the entire process and also makes me understand on what all I am declaring. Its 100% automated solution for easy tax filings. I really love it filing my taxes using turbo tax because of its UI, information on each step and guidance.
Date published: 2022-08-02
Rated 5 out of 5 by from Really Awesome! Great experience I had with Turbo Tax service, thank you team!
Date published: 2022-08-02
Rated 4 out of 5 by from Turbo Tax Business was a Very Great Tool Turbo Tax Business was EXTREMELY helpful to me in preparing and filing my S-Corp tax return for 2021 especially with the PPP Loan forgiveness Program.
Date published: 2022-08-02
Rated 5 out of 5 by from I love TurboTax!! TurboTax made the process easy and efficient and reduced my normal level of anxiety. All of the staff were supportive and very responsive. Phyllis, our tax expert, did an excellent job and in a very timely manner. Thanks to Phyllis and TurboTax!!
Date published: 2022-08-02
Rated 4 out of 5 by from Online platform great / CPA didn't keep his word I like the online platform, including the ability to get help. The import from broker functionality I can't recommend if you have many transactions. It's causing a lot of additional troubles down the track. What I really disliked this year is that I wanted to get a CPA to do the taxes for me. We had a call and I made clear that I need my taxes filed before the April deadline. The CPA assured me that he will keep that deadline, and start on it the next week. He kept pushing the timeline and after I already gathered my funds for paying the tax in my checking account, announced that I need to file for an extension. I ended up doing the taxes myself!
Date published: 2022-08-02
All TurboTax® Offerings Reviews - Page 127