TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 4 out of 5 by from First time with Live Deluxe Overall very good, especially my guidance from Jameelah. I would've rated it 5 stars except for one expert (NOT Jameelah) who had earlier given me incorrect answers and after an inordinately long wait time.
Date published: 2022-02-15
Rated 5 out of 5 by from awesome always so helpful and easy to do. I have used Turbotax for several years and will continue to do so. I highly reccommend turbotax
Date published: 2022-02-15
Rated 3 out of 5 by from Easy, but the Prices and packaging is GOING UP I have always done my own taxes and TURBO TAX is my go to platform for this. I enjoy the protection, even though I never use it. The prices kind of feel like a stab in the heart when you don't use all the services you pay for. I wish they would give a deeper discount for loyalty and a piece meal option.
Date published: 2022-02-15
Rated 3 out of 5 by from turbo tax We've had our issues but I'd have to say at the end of the day we both make it out just fine.
Date published: 2022-02-15
Rated 5 out of 5 by from Turbo tax is awesome it was great. the experts were helpful. Especially Diana. She walked me through step by step.
Date published: 2022-02-15
Rated 5 out of 5 by from Great Turbox is great and fast to use when you want to do it yourself
Date published: 2022-02-15
Rated 5 out of 5 by from Great help and fast with there service The best help I have received in a long time from offline
Date published: 2022-02-15
Rated 3 out of 5 by from It’s great but difficult when you have questions I love how smoothly this whole system runs, until it doesn’t. I’ve been using turbo for 4 years with no issue, but this year I keep getting “rejected” status’s on my returns and I can’t seem to find the issue or identify the problem the internal codes are telling me. If that part wasn’t such a hassle and it was easier to get quick answers, this would be a 5/5. I still don’t know how I’m going to fix this even after calling them.
Date published: 2022-02-15
Rated 5 out of 5 by from Eased my Pain This process was very easy and much less stressful than anticipated. I am very pleased. I have used other tax software before but I am not sure if they were as thorough as TurboTax. I am very pleased. Thanks TurboTax.
Date published: 2022-02-15
Rated 5 out of 5 by from Love the ease We love using Turbo tax. It is incredibly easy to use and navigate. We have been using TurboTax for 19 years now and every year it gets easier.
Date published: 2022-02-15
All TurboTax® Offerings Reviews - Page 12591
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from First time with Live Deluxe Overall very good, especially my guidance from Jameelah. I would've rated it 5 stars except for one expert (NOT Jameelah) who had earlier given me incorrect answers and after an inordinately long wait time.
Date published: 2022-02-15
Rated 5 out of 5 by from awesome always so helpful and easy to do. I have used Turbotax for several years and will continue to do so. I highly reccommend turbotax
Date published: 2022-02-15
Rated 3 out of 5 by from Easy, but the Prices and packaging is GOING UP I have always done my own taxes and TURBO TAX is my go to platform for this. I enjoy the protection, even though I never use it. The prices kind of feel like a stab in the heart when you don't use all the services you pay for. I wish they would give a deeper discount for loyalty and a piece meal option.
Date published: 2022-02-15
Rated 3 out of 5 by from turbo tax We've had our issues but I'd have to say at the end of the day we both make it out just fine.
Date published: 2022-02-15
Rated 5 out of 5 by from Turbo tax is awesome it was great. the experts were helpful. Especially Diana. She walked me through step by step.
Date published: 2022-02-15
Rated 5 out of 5 by from Great Turbox is great and fast to use when you want to do it yourself
Date published: 2022-02-15
Rated 5 out of 5 by from Great help and fast with there service The best help I have received in a long time from offline
Date published: 2022-02-15
Rated 3 out of 5 by from It’s great but difficult when you have questions I love how smoothly this whole system runs, until it doesn’t. I’ve been using turbo for 4 years with no issue, but this year I keep getting “rejected” status’s on my returns and I can’t seem to find the issue or identify the problem the internal codes are telling me. If that part wasn’t such a hassle and it was easier to get quick answers, this would be a 5/5. I still don’t know how I’m going to fix this even after calling them.
Date published: 2022-02-15
Rated 5 out of 5 by from Eased my Pain This process was very easy and much less stressful than anticipated. I am very pleased. I have used other tax software before but I am not sure if they were as thorough as TurboTax. I am very pleased. Thanks TurboTax.
Date published: 2022-02-15
Rated 5 out of 5 by from Love the ease We love using Turbo tax. It is incredibly easy to use and navigate. We have been using TurboTax for 19 years now and every year it gets easier.
Date published: 2022-02-15
All TurboTax® Offerings Reviews - Page 12591