TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281648 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from So worth the lack of anxiety Really great service to be able to speak with a tax expert for questions!
Date published: 2021-02-23
Rated 5 out of 5 by from Wonderful tool! Turbo tax makes tax time less intimidating, less stressful, and less time consuming than doing taxes by hand, or even taking to a tax preparer. And definitely less expensive than that last one!
Date published: 2021-02-23
Rated 4 out of 5 by from Turbo tax works! I took my taxes to a bookkeeping company last year after using turbotax for several years because of my independent contractor income and they charged me about twice as much. They confirmed that I had been doing everything I could when I did it on my own, that enabled me to use turbotax this year with confidence.
Date published: 2021-02-23
Rated 5 out of 5 by from Turbotax is awesome Easy to use and very simple highly recommended Turbotax.
Date published: 2021-02-23
Rated 5 out of 5 by from Completed the whole process which I was unable to angela was sensational ,,,stayed with me throughout the entire program
Date published: 2021-02-23
Rated 1 out of 5 by from Turbo tax did not meet my expectations I did not know about the charge to efile the state return.
Date published: 2021-02-23
Rated 5 out of 5 by from I love Turbo Tax This year seemed easier than years past. My husband retired last year and we had some different income forms. Turbo tax made it simple and I was able to get my questions answered easily.
Date published: 2021-02-23
Rated 4 out of 5 by from Fast and Easy Overall very easy to use and to navigate through the various sections. Was able to type in the names of the various forms in the help section and it took me right to where I needed to enter them
Date published: 2021-02-23
Rated 4 out of 5 by from Not too hard, but fees?? Bad disclosure method I was happy with the process, mostly fairly easy, but the fees were not disclosed in an upfront way. I saw where it would be $40 for the basic filing package, ok. Then when I saw where $40 I opted for what I thought was THAT $40 fee to be deducted from my return, I checked yes. Only to find out that the deduction fee from my return was an ADDITIONAL $40 added to the original $40 fee for using Turbo Tax.. $80 total fee to file my return, and have the refund deposited in my account. I paid it, but between now and next year I will be looking for a cheaper option to file my taxes..
Date published: 2021-02-23
Rated 5 out of 5 by from Turbotax is great! Easy and Quick. Very simple to flow through and understand
Date published: 2021-02-23
All TurboTax® Offerings Reviews - Page 12589
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from So worth the lack of anxiety Really great service to be able to speak with a tax expert for questions!
Date published: 2021-02-23
Rated 5 out of 5 by from Wonderful tool! Turbo tax makes tax time less intimidating, less stressful, and less time consuming than doing taxes by hand, or even taking to a tax preparer. And definitely less expensive than that last one!
Date published: 2021-02-23
Rated 4 out of 5 by from Turbo tax works! I took my taxes to a bookkeeping company last year after using turbotax for several years because of my independent contractor income and they charged me about twice as much. They confirmed that I had been doing everything I could when I did it on my own, that enabled me to use turbotax this year with confidence.
Date published: 2021-02-23
Rated 5 out of 5 by from Turbotax is awesome Easy to use and very simple highly recommended Turbotax.
Date published: 2021-02-23
Rated 5 out of 5 by from Completed the whole process which I was unable to angela was sensational ,,,stayed with me throughout the entire program
Date published: 2021-02-23
Rated 1 out of 5 by from Turbo tax did not meet my expectations I did not know about the charge to efile the state return.
Date published: 2021-02-23
Rated 5 out of 5 by from I love Turbo Tax This year seemed easier than years past. My husband retired last year and we had some different income forms. Turbo tax made it simple and I was able to get my questions answered easily.
Date published: 2021-02-23
Rated 4 out of 5 by from Fast and Easy Overall very easy to use and to navigate through the various sections. Was able to type in the names of the various forms in the help section and it took me right to where I needed to enter them
Date published: 2021-02-23
Rated 4 out of 5 by from Not too hard, but fees?? Bad disclosure method I was happy with the process, mostly fairly easy, but the fees were not disclosed in an upfront way. I saw where it would be $40 for the basic filing package, ok. Then when I saw where $40 I opted for what I thought was THAT $40 fee to be deducted from my return, I checked yes. Only to find out that the deduction fee from my return was an ADDITIONAL $40 added to the original $40 fee for using Turbo Tax.. $80 total fee to file my return, and have the refund deposited in my account. I paid it, but between now and next year I will be looking for a cheaper option to file my taxes..
Date published: 2021-02-23
Rated 5 out of 5 by from Turbotax is great! Easy and Quick. Very simple to flow through and understand
Date published: 2021-02-23
All TurboTax® Offerings Reviews - Page 12589