TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 2 out of 5 by
jhgugi from
turbo tax is not the best
they advertise as free, but then when I got to finishing them they charged
Date published: 2023-02-17
Rated 5 out of 5 by
Ambrois from
Great
I have been using Turbotax for more than 10 years. Turbotax has excellent professional who help answer complicated tax questions.
Date published: 2023-02-17
Rated 5 out of 5 by
Seth6969 from
Turbotax is amazing!
Turbotax is by far the most simple and comprehensive service I know of!
Date published: 2023-02-17
Rated 5 out of 5 by
Taxes24 from
AWSOME
it is great, safe and easy to use. I DON'T HAVE ANYTHING ELASE TO SAY.
Date published: 2023-02-17
Rated 3 out of 5 by
NotImpressedWithTT from
Turbo Tax was just OK this year
This has not been my experience over the past 7 years, but I don't think Turbo Tax did a good job at explaining some of the questions asked. It was as if they were trying to Up sell products in order to make money. I had no choice to select the option to have an assistance, because I had to ask questions of a person. I would have preferred there be the ? mark icon that explained the questions in more detail than pay an extr $90 that my family needs. Isn't it enough that I am paying to file my taxes, let alone require me to purchase additional features that really didn't benefit me. I felt no more confident in the "tax expert" representative's answer than my own understanding.
Date published: 2023-02-17
Rated 5 out of 5 by
Clarisa86 from
N/A
I love turbo tax they do good taxes and sometimes it do get rejected but always try again turbo tax never let me down no matter what happens
Date published: 2023-02-17
Rated 5 out of 5 by
JAC316 from
good product
I have been using turbo tax a long time and I will continue to.
Date published: 2023-02-17
Rated 5 out of 5 by
raehill49 from
Awesome
Great to be able to file free and not have to go to the mailbox
Date published: 2023-02-17
Rated 5 out of 5 by
1Karen1974 from
Thank you!
It was fast and easy for me to do in one night. Would recommend.
Date published: 2023-02-17
Rated 5 out of 5 by
Stick413 from
Great as always
Have been using TurboTax for over a decade, tried another tax website/service once and never again.
All TurboTax® Offerings Reviews - Page 12588
Date published: 2023-02-17
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 2 out of 5 by
jhgugi from
turbo tax is not the best
they advertise as free, but then when I got to finishing them they charged
Date published: 2023-02-17
Rated 5 out of 5 by
Ambrois from
Great
I have been using Turbotax for more than 10 years. Turbotax has excellent professional who help answer complicated tax questions.
Date published: 2023-02-17
Rated 5 out of 5 by
Seth6969 from
Turbotax is amazing!
Turbotax is by far the most simple and comprehensive service I know of!
Date published: 2023-02-17
Rated 5 out of 5 by
Taxes24 from
AWSOME
it is great, safe and easy to use. I DON'T HAVE ANYTHING ELASE TO SAY.
Date published: 2023-02-17
Rated 3 out of 5 by
NotImpressedWithTT from
Turbo Tax was just OK this year
This has not been my experience over the past 7 years, but I don't think Turbo Tax did a good job at explaining some of the questions asked. It was as if they were trying to Up sell products in order to make money. I had no choice to select the option to have an assistance, because I had to ask questions of a person. I would have preferred there be the ? mark icon that explained the questions in more detail than pay an extr $90 that my family needs. Isn't it enough that I am paying to file my taxes, let alone require me to purchase additional features that really didn't benefit me. I felt no more confident in the "tax expert" representative's answer than my own understanding.
Date published: 2023-02-17
Rated 5 out of 5 by
Clarisa86 from
N/A
I love turbo tax they do good taxes and sometimes it do get rejected but always try again turbo tax never let me down no matter what happens
Date published: 2023-02-17
Rated 5 out of 5 by
JAC316 from
good product
I have been using turbo tax a long time and I will continue to.
Date published: 2023-02-17
Rated 5 out of 5 by
raehill49 from
Awesome
Great to be able to file free and not have to go to the mailbox
Date published: 2023-02-17
Rated 5 out of 5 by
1Karen1974 from
Thank you!
It was fast and easy for me to do in one night. Would recommend.
Date published: 2023-02-17
Rated 5 out of 5 by
Stick413 from
Great as always
Have been using TurboTax for over a decade, tried another tax website/service once and never again.
All TurboTax® Offerings Reviews - Page 12588
Date published: 2023-02-17