TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from so easy to use very easy to use, love all the double checks for accuracy it does
Date published: 2021-02-23
Rated 5 out of 5 by from Turbo Tax Saves Time A very time saving Program, very easy to navigate the questions.
Date published: 2021-02-23
Rated 5 out of 5 by from Great Software to work on your taxes Easy step by step instructions for filing your taxes.
Date published: 2021-02-23
Rated 4 out of 5 by from Helpful Got help I needed when lost. Thank you to the polite live tax people!
Date published: 2021-02-23
Rated 4 out of 5 by from Same issues year after year I have used TurboTax since the MS-Dos days. For fiduciary returns (1041) the same problem has existed for years. I click "Forms Errors" -- no errors, Final Review -- no errors. Then, I go to file and suddenly TurboTax says that I need a statement for Form 1116 item 3a for whatever columns are being used. The explanation neededis that the "other deduction" is for trust income distribution to beneficiary. First of all, there is no excuse for not catching this error earlier. Second of all, TurboTax should be able to fill in the statement in the first place. It is time for TurboTax to fix this issue.
Date published: 2021-02-23
Rated 1 out of 5 by from The First Year I am unhappy with TT I received a form from Acorns for some low mileage stock sales I did. For some reason, TT was unable to process the automatically downloaded forms properly, did not guide me how to correct the problems and was overall quite messy.
Date published: 2021-02-23
Rated 5 out of 5 by from I've been using Turbotax for 10 years It keeps getting better and better. I never had an issue. Really liked the option that I can import my W2s.
Date published: 2021-02-23
Rated 3 out of 5 by from Turbo Tax problems Used Turbo Tax last year and still have not gotten taxes resolved, sent additional information but no response from IRS. Then used this year and keeps getting rejected. Not sure why this has to be so hard!
Date published: 2021-02-23
Rated 2 out of 5 by from SO COMPLICATED THIS YEAR Filing this year was very complicated. Live online help was never available and always had to wait an hour to get a call.
Date published: 2021-02-23
Rated 5 out of 5 by from Comments Front A Long Time User I've used Turbo Tax for many years. It is amazing to see how it has evolved. The interface is much better than in the past. Your results will depend on your input. The calculations will be accurate.
Date published: 2021-02-23
All TurboTax® Offerings Reviews - Page 12588
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from so easy to use very easy to use, love all the double checks for accuracy it does
Date published: 2021-02-23
Rated 5 out of 5 by from Turbo Tax Saves Time A very time saving Program, very easy to navigate the questions.
Date published: 2021-02-23
Rated 5 out of 5 by from Great Software to work on your taxes Easy step by step instructions for filing your taxes.
Date published: 2021-02-23
Rated 4 out of 5 by from Helpful Got help I needed when lost. Thank you to the polite live tax people!
Date published: 2021-02-23
Rated 4 out of 5 by from Same issues year after year I have used TurboTax since the MS-Dos days. For fiduciary returns (1041) the same problem has existed for years. I click "Forms Errors" -- no errors, Final Review -- no errors. Then, I go to file and suddenly TurboTax says that I need a statement for Form 1116 item 3a for whatever columns are being used. The explanation neededis that the "other deduction" is for trust income distribution to beneficiary. First of all, there is no excuse for not catching this error earlier. Second of all, TurboTax should be able to fill in the statement in the first place. It is time for TurboTax to fix this issue.
Date published: 2021-02-23
Rated 1 out of 5 by from The First Year I am unhappy with TT I received a form from Acorns for some low mileage stock sales I did. For some reason, TT was unable to process the automatically downloaded forms properly, did not guide me how to correct the problems and was overall quite messy.
Date published: 2021-02-23
Rated 5 out of 5 by from I've been using Turbotax for 10 years It keeps getting better and better. I never had an issue. Really liked the option that I can import my W2s.
Date published: 2021-02-23
Rated 3 out of 5 by from Turbo Tax problems Used Turbo Tax last year and still have not gotten taxes resolved, sent additional information but no response from IRS. Then used this year and keeps getting rejected. Not sure why this has to be so hard!
Date published: 2021-02-23
Rated 2 out of 5 by from SO COMPLICATED THIS YEAR Filing this year was very complicated. Live online help was never available and always had to wait an hour to get a call.
Date published: 2021-02-23
Rated 5 out of 5 by from Comments Front A Long Time User I've used Turbo Tax for many years. It is amazing to see how it has evolved. The interface is much better than in the past. Your results will depend on your input. The calculations will be accurate.
Date published: 2021-02-23
All TurboTax® Offerings Reviews - Page 12588