TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281687 reviews)
Star ratings are from 2021
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Excellent Live Help My taxes got complicated this last year with new side work like social media payments and publishing...I got hung up on a couple of the expense forms and an error was causing my taxes from being e-filed. Their live help agent was very helpful and walked me through everything for over an hour.
Date published: 2021-02-23
Rated 5 out of 5 by from paulina was awsome she she solved my problem fast, and very easy to talk to.
Date published: 2021-02-23
Rated 5 out of 5 by from Excellent Very fast and easy to do and it was free also so I can't complain
Date published: 2021-02-23
Rated 5 out of 5 by from TURBO TAX IS GREAT!!! aaa+++++ Easy to use, great ways of leading you through the tough areas!
Date published: 2021-02-23
Rated 5 out of 5 by from Easy to use Had no trouble understanding instructions, easy to understand no problems
Date published: 2021-02-23
Rated 5 out of 5 by from Fast easy and painless! I was worried about doing my return due to having investments but it blew me away how easy my forms were imported!
Date published: 2021-02-23
Rated 5 out of 5 by from TurboTax is Easy to Understand and Very Helpful When I didn't understand something, I could select the Help button. The explanations are very helpful and made me feel more confident in the choices when responding.
Date published: 2021-02-23
Rated 1 out of 5 by from A disappointing expreience I always have done my taxs with turbotax and I was suppose to get 2000 now I'm only allowed 425. I'm a so disappointed turbotax has always helped me get the most not this year my self employment nor the pandemic helped
Date published: 2021-02-23
Rated 3 out of 5 by from misunderstanding at times I thought I had submitted my Taxes for 2020 in the beginning of February. Nope, because it never went to the next page for submission.
Date published: 2021-02-23
Rated 4 out of 5 by from Turbo tax is solid Can't go back down from premium if determined wasn't needed.
Date published: 2021-02-23
All TurboTax® Offerings Reviews - Page 12585
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Excellent Live Help My taxes got complicated this last year with new side work like social media payments and publishing...I got hung up on a couple of the expense forms and an error was causing my taxes from being e-filed. Their live help agent was very helpful and walked me through everything for over an hour.
Date published: 2021-02-23
Rated 5 out of 5 by from paulina was awsome she she solved my problem fast, and very easy to talk to.
Date published: 2021-02-23
Rated 5 out of 5 by from Excellent Very fast and easy to do and it was free also so I can't complain
Date published: 2021-02-23
Rated 5 out of 5 by from TURBO TAX IS GREAT!!! aaa+++++ Easy to use, great ways of leading you through the tough areas!
Date published: 2021-02-23
Rated 5 out of 5 by from Easy to use Had no trouble understanding instructions, easy to understand no problems
Date published: 2021-02-23
Rated 5 out of 5 by from Fast easy and painless! I was worried about doing my return due to having investments but it blew me away how easy my forms were imported!
Date published: 2021-02-23
Rated 5 out of 5 by from TurboTax is Easy to Understand and Very Helpful When I didn't understand something, I could select the Help button. The explanations are very helpful and made me feel more confident in the choices when responding.
Date published: 2021-02-23
Rated 1 out of 5 by from A disappointing expreience I always have done my taxs with turbotax and I was suppose to get 2000 now I'm only allowed 425. I'm a so disappointed turbotax has always helped me get the most not this year my self employment nor the pandemic helped
Date published: 2021-02-23
Rated 3 out of 5 by from misunderstanding at times I thought I had submitted my Taxes for 2020 in the beginning of February. Nope, because it never went to the next page for submission.
Date published: 2021-02-23
Rated 4 out of 5 by from Turbo tax is solid Can't go back down from premium if determined wasn't needed.
Date published: 2021-02-23
All TurboTax® Offerings Reviews - Page 12585