TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294017 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Turbo Tax is AWESOME! It is very easy to use. I use Turbo Tax every year. Love it!
Date published: 2022-02-28
Rated 3 out of 5 by from Turbo Had Issues I had a lot of difficulty filing my returns for the states. SC was the first to have issues and then NC presented all types of issues. It later got rejected due to the software needing upgrading.
Date published: 2022-02-28
Rated 5 out of 5 by from TurboTax is the best Last 10 years I am using TurboTax and have no complaints
Date published: 2022-02-28
Rated 5 out of 5 by from TurboTax was easy TurboTax is user friendly which provides for a hassle free experience.
Date published: 2022-02-28
Rated 1 out of 5 by from Turbo tax has missed a Step I"ve been using turbotax for many years. In that time, I've always filed both federal and my PA state return. This year I only filed my federal due to issues with the Pa state return software for Turbotax. This issue has been know for many weeks and is still not resolved. I see this as a glaring weekness in Turbotax"s product. With this in mind, I will be looking for a new tax software company in the coming years.
Date published: 2022-02-28
Rated 5 out of 5 by from I ❤️ Turbotax This is my 7th year…I’m a loyal TUrboTax user. I’ll be back next year
Date published: 2022-02-28
Rated 2 out of 5 by from do not like submitting I do not like working with computer interfaces. I am a programmer. I do not think like normal people.
Date published: 2022-02-28
Rated 5 out of 5 by from Easy to understand Using Turbotax for the last couple of years and it is really easy to manage.
Date published: 2022-02-28
Rated 5 out of 5 by from Very happy with TurboTax I've been using H&R Block online for years, but when their system wasn't calculating my RSUs correctly, I decided to try TurboTax. TurboTax asked me all the right questions and was able to calculate the taxes owed on my RSUs. TurboTax also found me additional credits that H&R Block didn't even ask me about. I should've switched to TurboTax a long time ago.
Date published: 2022-02-28
Rated 4 out of 5 by from Good product but basic should be free Turbo tax should be free especially since now you charge to have the charges to be taken from the refund. I literally while filing wanted to ask a question to a tax expert and was told I needed to upgrade to do so. If I am paying for deluxe I should at least be able to ask a question as a part of deluxe. I mean what is the point of deluxe then?
Date published: 2022-02-28
All TurboTax® Offerings Reviews - Page 12582
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is AWESOME! It is very easy to use. I use Turbo Tax every year. Love it!
Date published: 2022-02-28
Rated 3 out of 5 by from Turbo Had Issues I had a lot of difficulty filing my returns for the states. SC was the first to have issues and then NC presented all types of issues. It later got rejected due to the software needing upgrading.
Date published: 2022-02-28
Rated 5 out of 5 by from TurboTax is the best Last 10 years I am using TurboTax and have no complaints
Date published: 2022-02-28
Rated 5 out of 5 by from TurboTax was easy TurboTax is user friendly which provides for a hassle free experience.
Date published: 2022-02-28
Rated 1 out of 5 by from Turbo tax has missed a Step I"ve been using turbotax for many years. In that time, I've always filed both federal and my PA state return. This year I only filed my federal due to issues with the Pa state return software for Turbotax. This issue has been know for many weeks and is still not resolved. I see this as a glaring weekness in Turbotax"s product. With this in mind, I will be looking for a new tax software company in the coming years.
Date published: 2022-02-28
Rated 5 out of 5 by from I ❤️ Turbotax This is my 7th year…I’m a loyal TUrboTax user. I’ll be back next year
Date published: 2022-02-28
Rated 2 out of 5 by from do not like submitting I do not like working with computer interfaces. I am a programmer. I do not think like normal people.
Date published: 2022-02-28
Rated 5 out of 5 by from Easy to understand Using Turbotax for the last couple of years and it is really easy to manage.
Date published: 2022-02-28
Rated 5 out of 5 by from Very happy with TurboTax I've been using H&R Block online for years, but when their system wasn't calculating my RSUs correctly, I decided to try TurboTax. TurboTax asked me all the right questions and was able to calculate the taxes owed on my RSUs. TurboTax also found me additional credits that H&R Block didn't even ask me about. I should've switched to TurboTax a long time ago.
Date published: 2022-02-28
Rated 4 out of 5 by from Good product but basic should be free Turbo tax should be free especially since now you charge to have the charges to be taken from the refund. I literally while filing wanted to ask a question to a tax expert and was told I needed to upgrade to do so. If I am paying for deluxe I should at least be able to ask a question as a part of deluxe. I mean what is the point of deluxe then?
Date published: 2022-02-28
All TurboTax® Offerings Reviews - Page 12582