TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281581 reviews)
Star ratings are from 2021
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 2 out of 5 by from Freeze King Entering my 1099's was a disaster, the web kept freezing and wouldn't let me correct info they messed up on the upload. Support was helpful the second time around.
Date published: 2021-02-23
Rated 1 out of 5 by from Why you charge when you say it is free? I like the help but you say it is free. This not clear, you need to explain.
Date published: 2021-02-23
Rated 5 out of 5 by from So easy to use It is so easy to use and gives you the option to ask questions
Date published: 2021-02-23
Rated 5 out of 5 by from I LIKE IT WORKED WELL...................................................................
Date published: 2021-02-23
Rated 5 out of 5 by from TurboTax is Awesome!!! I love using TurboTax. this is a great and easy to use tool to get taxes done.
Date published: 2021-02-23
Rated 3 out of 5 by from I like Turbo Tax It was ok. I would use it again. It is convenient.
Date published: 2021-02-23
Rated 4 out of 5 by from Good system, mediocre chat support I've used TurboTax for over a decade and the system shows UI and UX improvements annually. It helps makes doing taxes much easier. I wish there was a way for all employer and gov't entities to digitally talk to each other so taxes could be done in just a few clicks. Maybe someday. I used chat support but there was some confusion in the back and forth communication, which ultimately left me confused, and so I pushed forward on my own.
Date published: 2021-02-23
Rated 5 out of 5 by from Easy As Always This is our 6th year filing with TurboTax and it went smoothly as always.
Date published: 2021-02-23
Rated 4 out of 5 by from Very helpful They navigated my experience very well considering how computer ignorant I am.
Date published: 2021-02-23
Rated 5 out of 5 by from Easy Simple Done I haven't always been independent and able to do my taxes. Then I was introduced to TurboTax. With live Help from real people I can get it done. Also the little question marks nexts to a question or box that needs to be filled I can right click the circled question mark and get and explanation on what needs to be done. Simple Easy and its Quick
Date published: 2021-02-23
All TurboTax® Offerings Reviews - Page 12580
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Freeze King Entering my 1099's was a disaster, the web kept freezing and wouldn't let me correct info they messed up on the upload. Support was helpful the second time around.
Date published: 2021-02-23
Rated 1 out of 5 by from Why you charge when you say it is free? I like the help but you say it is free. This not clear, you need to explain.
Date published: 2021-02-23
Rated 5 out of 5 by from So easy to use It is so easy to use and gives you the option to ask questions
Date published: 2021-02-23
Rated 5 out of 5 by from I LIKE IT WORKED WELL...................................................................
Date published: 2021-02-23
Rated 5 out of 5 by from TurboTax is Awesome!!! I love using TurboTax. this is a great and easy to use tool to get taxes done.
Date published: 2021-02-23
Rated 3 out of 5 by from I like Turbo Tax It was ok. I would use it again. It is convenient.
Date published: 2021-02-23
Rated 4 out of 5 by from Good system, mediocre chat support I've used TurboTax for over a decade and the system shows UI and UX improvements annually. It helps makes doing taxes much easier. I wish there was a way for all employer and gov't entities to digitally talk to each other so taxes could be done in just a few clicks. Maybe someday. I used chat support but there was some confusion in the back and forth communication, which ultimately left me confused, and so I pushed forward on my own.
Date published: 2021-02-23
Rated 5 out of 5 by from Easy As Always This is our 6th year filing with TurboTax and it went smoothly as always.
Date published: 2021-02-23
Rated 4 out of 5 by from Very helpful They navigated my experience very well considering how computer ignorant I am.
Date published: 2021-02-23
Rated 5 out of 5 by from Easy Simple Done I haven't always been independent and able to do my taxes. Then I was introduced to TurboTax. With live Help from real people I can get it done. Also the little question marks nexts to a question or box that needs to be filled I can right click the circled question mark and get and explanation on what needs to be done. Simple Easy and its Quick
Date published: 2021-02-23
All TurboTax® Offerings Reviews - Page 12580