TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 4 out of 5 by from I would like some more explanations.... I like turbo tax and have used it since I had to switch 5.25" floppy disks. However, I would really like to see better explanations.....much, much better explanations. You should be able to click on a blank in a form or a box on a form, and get a turbo tax explanation for what is being asked of you for that blank or that box. Why hasn't turbo tax ever done this? It has been far, far too many years that I have been asking for this and it has NEVER EVER been done. Way, way overdue.
Date published: 2021-02-23
Rated 3 out of 5 by from Alright it's alright. Not the best customer service, but the automation is decent for the software. Kinda spensive too.
Date published: 2021-02-23
Rated 5 out of 5 by from Super clean, easy, thorough and awesome Very easy, I have been doing this with Turbo Tax for years and always recommend it to people I talk to. Love it
Date published: 2021-02-23
Rated 5 out of 5 by from Love Turbotax! TurboTax makes it easy to file my taxes every year, been using it for 7 years. It's fast, easy, low fee and it assists you along the way. Turbo Tax is the only way to go for me!
Date published: 2021-02-23
Rated 4 out of 5 by from Turbo tax never fails me Every year i choose turbo tax! They have tax experts that help you along the way . They are wonderful i choose it every year
Date published: 2021-02-23
Rated 5 out of 5 by from First Time Success This was my first time to file my taxes from my own computer without paying hundreds of dollars to someone else, and it was so easy!
Date published: 2021-02-23
Rated 5 out of 5 by from Fast and easy Been using turbo tax for years.it is so fast and easy
Date published: 2021-02-23
Rated 4 out of 5 by from Overall Easy I've used turbotax for 10 years to e-file my taxes. This year was the only time I've had a problem. When it came time to file, I was using a browser on my phone and it wouldn't let me without "fixing a mistake" (payer/employer ID). The numbers entered were correct, but it wouldn't let me through. Fortunately when I opened it on a PC it went right through, easy peasy! Hope that helps someone. :)
Date published: 2021-02-23
Rated 5 out of 5 by from TurboTax Self-Employed Saves Hundreds! I started using TurboTax Self-Employed a few years ago to help with the rising accountant costs that offered less assistance, fewer answers, less insight, and promised the as much assistance in the event of an audit as the accountant did. The only advantage to paying the accountant more is getting to count those charges on next year's taxes! I highly recommend this product and plan to use it for years to come!
Date published: 2021-02-23
Rated 5 out of 5 by from Easy to file Good tax prepared easy thanks Turbo Tax can not go wrong.
Date published: 2021-02-23
All TurboTax® Offerings Reviews - Page 12575
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from I would like some more explanations.... I like turbo tax and have used it since I had to switch 5.25" floppy disks. However, I would really like to see better explanations.....much, much better explanations. You should be able to click on a blank in a form or a box on a form, and get a turbo tax explanation for what is being asked of you for that blank or that box. Why hasn't turbo tax ever done this? It has been far, far too many years that I have been asking for this and it has NEVER EVER been done. Way, way overdue.
Date published: 2021-02-23
Rated 3 out of 5 by from Alright it's alright. Not the best customer service, but the automation is decent for the software. Kinda spensive too.
Date published: 2021-02-23
Rated 5 out of 5 by from Super clean, easy, thorough and awesome Very easy, I have been doing this with Turbo Tax for years and always recommend it to people I talk to. Love it
Date published: 2021-02-23
Rated 5 out of 5 by from Love Turbotax! TurboTax makes it easy to file my taxes every year, been using it for 7 years. It's fast, easy, low fee and it assists you along the way. Turbo Tax is the only way to go for me!
Date published: 2021-02-23
Rated 4 out of 5 by from Turbo tax never fails me Every year i choose turbo tax! They have tax experts that help you along the way . They are wonderful i choose it every year
Date published: 2021-02-23
Rated 5 out of 5 by from First Time Success This was my first time to file my taxes from my own computer without paying hundreds of dollars to someone else, and it was so easy!
Date published: 2021-02-23
Rated 5 out of 5 by from Fast and easy Been using turbo tax for years.it is so fast and easy
Date published: 2021-02-23
Rated 4 out of 5 by from Overall Easy I've used turbotax for 10 years to e-file my taxes. This year was the only time I've had a problem. When it came time to file, I was using a browser on my phone and it wouldn't let me without "fixing a mistake" (payer/employer ID). The numbers entered were correct, but it wouldn't let me through. Fortunately when I opened it on a PC it went right through, easy peasy! Hope that helps someone. :)
Date published: 2021-02-23
Rated 5 out of 5 by from TurboTax Self-Employed Saves Hundreds! I started using TurboTax Self-Employed a few years ago to help with the rising accountant costs that offered less assistance, fewer answers, less insight, and promised the as much assistance in the event of an audit as the accountant did. The only advantage to paying the accountant more is getting to count those charges on next year's taxes! I highly recommend this product and plan to use it for years to come!
Date published: 2021-02-23
Rated 5 out of 5 by from Easy to file Good tax prepared easy thanks Turbo Tax can not go wrong.
Date published: 2021-02-23
All TurboTax® Offerings Reviews - Page 12575