TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294017 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 4 out of 5 by from AWESOME ITS LOVELY dcghbjkktjk tvtrctxertyyhi yrcertykhrthgjo
Date published: 2022-02-27
Rated 5 out of 5 by from Great software Great experience for the 4th year.I recommend to anyone who has simple deductions
Date published: 2022-02-27
Rated 4 out of 5 by from Great I loved that the federal info. imported all my tax information into the state.
Date published: 2022-02-27
Rated 5 out of 5 by from Nice and easy. It was a Nice and easy program. Very easy to use and understand.
Date published: 2022-02-27
Rated 5 out of 5 by from easy, fast easy to follow, step by step. I have used Turbox tax for years. It carries over my info year to year which is a life saver! I never dread doing my taxes.
Date published: 2022-02-27
Rated 4 out of 5 by from Glad to have this over with I wish there were more helpful hints on what box to check for information when a question is posed. I had to go to the CHAT session to clarify confusing out of state retirement funds. The representative, Bruce, was patient and helpful.
Date published: 2022-02-27
Rated 1 out of 5 by from Turbo tax is unreasonable Turbo tax took it up itself to find me a $2 tax break. Then it charged me $39 dollars to complete my tax return because the $2 tax break wasn't covered by the free plan.
Date published: 2022-02-27
Rated 5 out of 5 by from Fast Easy to use and fun Turbo Tax is a great way to learn how to do simple returns and have the most basic questions answered.
Date published: 2022-02-27
Rated 1 out of 5 by from Too Many upsells and wasted time I only use TurboTax at this point because off prior year information and the need to "start over" is only slightly more frustrating that using TurboTax yearly. You have to choose many, many times what package you want to buy, when you have already selected the package you want. You are also unable to skip State and Local, must file out all of the details, then choose to skip it multiple times. Horrible customer experience designed by sales teams.
Date published: 2022-02-27
Rated 5 out of 5 by from TurboTax is great Used TurboTax for a few years now and it's great. Simple and accurate.
Date published: 2022-02-27
All TurboTax® Offerings Reviews - Page 12574
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from AWESOME ITS LOVELY dcghbjkktjk tvtrctxertyyhi yrcertykhrthgjo
Date published: 2022-02-27
Rated 5 out of 5 by from Great software Great experience for the 4th year.I recommend to anyone who has simple deductions
Date published: 2022-02-27
Rated 4 out of 5 by from Great I loved that the federal info. imported all my tax information into the state.
Date published: 2022-02-27
Rated 5 out of 5 by from Nice and easy. It was a Nice and easy program. Very easy to use and understand.
Date published: 2022-02-27
Rated 5 out of 5 by from easy, fast easy to follow, step by step. I have used Turbox tax for years. It carries over my info year to year which is a life saver! I never dread doing my taxes.
Date published: 2022-02-27
Rated 4 out of 5 by from Glad to have this over with I wish there were more helpful hints on what box to check for information when a question is posed. I had to go to the CHAT session to clarify confusing out of state retirement funds. The representative, Bruce, was patient and helpful.
Date published: 2022-02-27
Rated 1 out of 5 by from Turbo tax is unreasonable Turbo tax took it up itself to find me a $2 tax break. Then it charged me $39 dollars to complete my tax return because the $2 tax break wasn't covered by the free plan.
Date published: 2022-02-27
Rated 5 out of 5 by from Fast Easy to use and fun Turbo Tax is a great way to learn how to do simple returns and have the most basic questions answered.
Date published: 2022-02-27
Rated 1 out of 5 by from Too Many upsells and wasted time I only use TurboTax at this point because off prior year information and the need to "start over" is only slightly more frustrating that using TurboTax yearly. You have to choose many, many times what package you want to buy, when you have already selected the package you want. You are also unable to skip State and Local, must file out all of the details, then choose to skip it multiple times. Horrible customer experience designed by sales teams.
Date published: 2022-02-27
Rated 5 out of 5 by from TurboTax is great Used TurboTax for a few years now and it's great. Simple and accurate.
Date published: 2022-02-27
All TurboTax® Offerings Reviews - Page 12574