TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294017 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 4 out of 5 by
HARRICK127 from
AWESOME
ITS LOVELY dcghbjkktjk tvtrctxertyyhi yrcertykhrthgjo
Date published: 2022-02-27
Rated 5 out of 5 by
Momof3tribe from
Great software
Great experience for the 4th year.I recommend to anyone who has simple deductions
Date published: 2022-02-27
Rated 4 out of 5 by
KEVDOG1227 from
Great
I loved that the federal info. imported all my tax information into the state.
Date published: 2022-02-27
Rated 5 out of 5 by
Meemee720 from
Nice and easy.
It was a Nice and easy program. Very easy to use and understand.
Date published: 2022-02-27
Rated 5 out of 5 by
victorvan22 from
easy, fast
easy to follow, step by step. I have used Turbox tax for years. It carries over my info year to year which is a life saver! I never dread doing my taxes.
Date published: 2022-02-27
Rated 4 out of 5 by
donnasuener from
Glad to have this over with
I wish there were more helpful hints on what box to check for information when a question is posed. I had to go to the CHAT session to clarify confusing out of state retirement funds. The representative, Bruce, was patient and helpful.
Date published: 2022-02-27
Rated 1 out of 5 by
Wdg3 from
Turbo tax is unreasonable
Turbo tax took it up itself to find me a $2 tax break. Then it charged me $39 dollars to complete my tax return because the $2 tax break wasn't covered by the free plan.
Date published: 2022-02-27
Rated 5 out of 5 by
Army1RGV from
Fast Easy to use and fun
Turbo Tax is a great way to learn how to do simple returns and have the most basic questions answered.
Date published: 2022-02-27
Rated 1 out of 5 by
hateturbotaxsales from
Too Many upsells and wasted time
I only use TurboTax at this point because off prior year information and the need to "start over" is only slightly more frustrating that using TurboTax yearly. You have to choose many, many times what package you want to buy, when you have already selected the package you want. You are also unable to skip State and Local, must file out all of the details, then choose to skip it multiple times. Horrible customer experience designed by sales teams.
Date published: 2022-02-27
Rated 5 out of 5 by
Squid9022 from
TurboTax is great
Used TurboTax for a few years now and it's great. Simple and accurate.
All TurboTax® Offerings Reviews - Page 12574
Date published: 2022-02-27
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 4 out of 5 by
HARRICK127 from
AWESOME
ITS LOVELY dcghbjkktjk tvtrctxertyyhi yrcertykhrthgjo
Date published: 2022-02-27
Rated 5 out of 5 by
Momof3tribe from
Great software
Great experience for the 4th year.I recommend to anyone who has simple deductions
Date published: 2022-02-27
Rated 4 out of 5 by
KEVDOG1227 from
Great
I loved that the federal info. imported all my tax information into the state.
Date published: 2022-02-27
Rated 5 out of 5 by
Meemee720 from
Nice and easy.
It was a Nice and easy program. Very easy to use and understand.
Date published: 2022-02-27
Rated 5 out of 5 by
victorvan22 from
easy, fast
easy to follow, step by step. I have used Turbox tax for years. It carries over my info year to year which is a life saver! I never dread doing my taxes.
Date published: 2022-02-27
Rated 4 out of 5 by
donnasuener from
Glad to have this over with
I wish there were more helpful hints on what box to check for information when a question is posed. I had to go to the CHAT session to clarify confusing out of state retirement funds. The representative, Bruce, was patient and helpful.
Date published: 2022-02-27
Rated 1 out of 5 by
Wdg3 from
Turbo tax is unreasonable
Turbo tax took it up itself to find me a $2 tax break. Then it charged me $39 dollars to complete my tax return because the $2 tax break wasn't covered by the free plan.
Date published: 2022-02-27
Rated 5 out of 5 by
Army1RGV from
Fast Easy to use and fun
Turbo Tax is a great way to learn how to do simple returns and have the most basic questions answered.
Date published: 2022-02-27
Rated 1 out of 5 by
hateturbotaxsales from
Too Many upsells and wasted time
I only use TurboTax at this point because off prior year information and the need to "start over" is only slightly more frustrating that using TurboTax yearly. You have to choose many, many times what package you want to buy, when you have already selected the package you want. You are also unable to skip State and Local, must file out all of the details, then choose to skip it multiple times. Horrible customer experience designed by sales teams.
Date published: 2022-02-27
Rated 5 out of 5 by
Squid9022 from
TurboTax is great
Used TurboTax for a few years now and it's great. Simple and accurate.
All TurboTax® Offerings Reviews - Page 12574
Date published: 2022-02-27