TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 5 out of 5 by from TURBO TAX IS GREAT IT WAS EASY AND THEY HELP YOU ALONG AS YOU GO . YOU CAN NOT MAKE A MISTAKE BECAUSE THEY MAKE SURE YOU DO IT RIGHT
Date published: 2021-02-23
Rated 5 out of 5 by from Highly Recommend! Filing was quick and easy. TurboTax did a great job keeping me informed, and the ability to import tax documents makes it so simple. Highly recommend!
Date published: 2021-02-23
Rated 3 out of 5 by from Live service for military assistance is lacking Simple to use. This is my first time filing my taxes. Turbotax is great at walking you through what to do. The only hiccup I had was trying to figure out how to file my taxes as an active duty member. My Live Representative, Stephanie, was extremely rude and defensive. I don't recommend paying for the extra help because in the end she couldn't help me. Rip off. My $800 return was less than $400 by the time I was done with all the extra fees.
Date published: 2021-02-23
Rated 5 out of 5 by from Multi-Year User Used TT for multiple years now, it's still just as easy as it ever was. Will continue to use for the foreseeable future.
Date published: 2021-02-23
Rated 2 out of 5 by from Turbo tax use to be great but... Appears to be to many errors within the program this year. Items that we blank had to be cleared again upon numerous reviews. Had to clear and restart, even after removing something at the start it did not remove it as I went through program.
Date published: 2021-02-23
Rated 5 out of 5 by from So easy to use All I had to do was plug in my info, made very user friendly
Date published: 2021-02-23
Rated 5 out of 5 by from easy love it easy fast and straight to the point , help me for two years and my whole family we cannot afford tax preparers so now we do it home
Date published: 2021-02-23
Rated 5 out of 5 by from Good Good not bad just wanted to get it done, try a few times had to refix
Date published: 2021-02-23
Rated 5 out of 5 by from Keeps getting better I keep going back to Turbo Tax because it keeps getting better. I have all the answers I need at the click of a button, and if not I can call in, and talk to a rep that is informative, caring, and knowledgeable.
Date published: 2021-02-23
Rated 5 out of 5 by from WTG Turbotax The ease of use and simplicity, I can see where it can get confusing if its done with no help.
Date published: 2021-02-23
All TurboTax® Offerings Reviews - Page 12571
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from TURBO TAX IS GREAT IT WAS EASY AND THEY HELP YOU ALONG AS YOU GO . YOU CAN NOT MAKE A MISTAKE BECAUSE THEY MAKE SURE YOU DO IT RIGHT
Date published: 2021-02-23
Rated 5 out of 5 by from Highly Recommend! Filing was quick and easy. TurboTax did a great job keeping me informed, and the ability to import tax documents makes it so simple. Highly recommend!
Date published: 2021-02-23
Rated 3 out of 5 by from Live service for military assistance is lacking Simple to use. This is my first time filing my taxes. Turbotax is great at walking you through what to do. The only hiccup I had was trying to figure out how to file my taxes as an active duty member. My Live Representative, Stephanie, was extremely rude and defensive. I don't recommend paying for the extra help because in the end she couldn't help me. Rip off. My $800 return was less than $400 by the time I was done with all the extra fees.
Date published: 2021-02-23
Rated 5 out of 5 by from Multi-Year User Used TT for multiple years now, it's still just as easy as it ever was. Will continue to use for the foreseeable future.
Date published: 2021-02-23
Rated 2 out of 5 by from Turbo tax use to be great but... Appears to be to many errors within the program this year. Items that we blank had to be cleared again upon numerous reviews. Had to clear and restart, even after removing something at the start it did not remove it as I went through program.
Date published: 2021-02-23
Rated 5 out of 5 by from So easy to use All I had to do was plug in my info, made very user friendly
Date published: 2021-02-23
Rated 5 out of 5 by from easy love it easy fast and straight to the point , help me for two years and my whole family we cannot afford tax preparers so now we do it home
Date published: 2021-02-23
Rated 5 out of 5 by from Good Good not bad just wanted to get it done, try a few times had to refix
Date published: 2021-02-23
Rated 5 out of 5 by from Keeps getting better I keep going back to Turbo Tax because it keeps getting better. I have all the answers I need at the click of a button, and if not I can call in, and talk to a rep that is informative, caring, and knowledgeable.
Date published: 2021-02-23
Rated 5 out of 5 by from WTG Turbotax The ease of use and simplicity, I can see where it can get confusing if its done with no help.
Date published: 2021-02-23
All TurboTax® Offerings Reviews - Page 12571