TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from Very easy to use and understand. It's the IRS that will give you issues, and never have anyone on their end free to help you. The reps with TurboTax are very helpful, and thorough to aid with the IRSs' infamous shortcomings. I am very pleased with Turbotax since I started filing taxes in 2015.
Date published: 2022-02-15
Rated 5 out of 5 by from awesometo work with it was a great time working with people that understand you
Date published: 2022-02-15
Rated 5 out of 5 by from awesome Had an excellent experience but my state wouldn't submit and had many issues with it. other than that I've never had issues.
Date published: 2022-02-15
Rated 4 out of 5 by from I have to wonder about Turbo Tax Well considering for the previous 2 years I have had my identity stolen and once I look back at my tax returns I cant find my 2020 that was done by Turbo Tax and theres information I never signed up for like the credit karma thing. I use my bank account so why would I use a pre paid card. I never agreed to releasing my information either. Hopefully its finally over. I just filed this years taxes and Im praying and begging God to not let my family go thru a 3rd year of this nightmare. I promised my sons since they were born that we celebrate there birthdays when we get are tax return for the year. I owe them 2 birthdays so far. But besides that issue, Turbo Tax is great, easy to use. Everything is explained nicely. I will continue to use Turbo Tax. Hopefullly I will be able to find my 2020 tax return.
Date published: 2022-02-15
Rated 5 out of 5 by from Turbo Tax is Awesome It was very simple and the associates were very patient
Date published: 2022-02-15
Rated 5 out of 5 by from its great They did a great job relaying information. They have great customer service.
Date published: 2022-02-15
Rated 5 out of 5 by from Turbo TAX it was hard but help of the expert it made it easy
Date published: 2022-02-15
Rated 5 out of 5 by from Loved doing our taxes through Turbo Tax! Really easy and took us step by step through process. Liked it when there was a problem, and we got to go back and fix it!
Date published: 2022-02-15
Rated 5 out of 5 by from Turbo Tax is Awesome Mandi, walked me through Everything, Thank you So Much!! She was So Professional!! And made me feel so much better on doing my Taxes..
Date published: 2022-02-15
Rated 4 out of 5 by from Concerned A bit concerned that the "gag line" to get money from filers is giving an alert that Deluxe filing is needed because of Retirement credits; when filers want to file free.
Date published: 2022-02-15
All TurboTax® Offerings Reviews - Page 12568
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Very easy to use and understand. It's the IRS that will give you issues, and never have anyone on their end free to help you. The reps with TurboTax are very helpful, and thorough to aid with the IRSs' infamous shortcomings. I am very pleased with Turbotax since I started filing taxes in 2015.
Date published: 2022-02-15
Rated 5 out of 5 by from awesometo work with it was a great time working with people that understand you
Date published: 2022-02-15
Rated 5 out of 5 by from awesome Had an excellent experience but my state wouldn't submit and had many issues with it. other than that I've never had issues.
Date published: 2022-02-15
Rated 4 out of 5 by from I have to wonder about Turbo Tax Well considering for the previous 2 years I have had my identity stolen and once I look back at my tax returns I cant find my 2020 that was done by Turbo Tax and theres information I never signed up for like the credit karma thing. I use my bank account so why would I use a pre paid card. I never agreed to releasing my information either. Hopefully its finally over. I just filed this years taxes and Im praying and begging God to not let my family go thru a 3rd year of this nightmare. I promised my sons since they were born that we celebrate there birthdays when we get are tax return for the year. I owe them 2 birthdays so far. But besides that issue, Turbo Tax is great, easy to use. Everything is explained nicely. I will continue to use Turbo Tax. Hopefullly I will be able to find my 2020 tax return.
Date published: 2022-02-15
Rated 5 out of 5 by from Turbo Tax is Awesome It was very simple and the associates were very patient
Date published: 2022-02-15
Rated 5 out of 5 by from its great They did a great job relaying information. They have great customer service.
Date published: 2022-02-15
Rated 5 out of 5 by from Turbo TAX it was hard but help of the expert it made it easy
Date published: 2022-02-15
Rated 5 out of 5 by from Loved doing our taxes through Turbo Tax! Really easy and took us step by step through process. Liked it when there was a problem, and we got to go back and fix it!
Date published: 2022-02-15
Rated 5 out of 5 by from Turbo Tax is Awesome Mandi, walked me through Everything, Thank you So Much!! She was So Professional!! And made me feel so much better on doing my Taxes..
Date published: 2022-02-15
Rated 4 out of 5 by from Concerned A bit concerned that the "gag line" to get money from filers is giving an alert that Deluxe filing is needed because of Retirement credits; when filers want to file free.
Date published: 2022-02-15
All TurboTax® Offerings Reviews - Page 12568