TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281681 reviews)
Star ratings are from 2021
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Rated 1 out of 5 by from Conflicting My return was rejected because my AGI didn't match the one the IRS had on file. I looked up what they had on file and it was the exact same number. Now I'm going to have to pay out of pocket to print my forms and send them by mail instead of quickly e-filing and having turbo's fees deducted from my return. This is extra frustrating as I don't have a printer at home, turning this into a whole errand that I have limited time and resources to complete.
Date published: 2021-06-21
Rated 5 out of 5 by from Turbo Tax is the best I've been using Turbo Tax at least since 2005. Tried another but this is by far the easiest and most thorough I've used.
Date published: 2021-06-21
Rated 1 out of 5 by from Didn't file my taxes on time when I have a receipt I'm so disappointed because my fiance' and I worked on my taxes together, paid for and have a confirmation number saying so and now being told I didn't file on time. This is absolutely wrong. I've been waiting for my tax return for weeks now only to find out you are saying we didn't finish. The number to call you won't answer and last year something similar happened saying I didn't pay my taxes when I clearly showed a cancelled check. This is just very poor business. I don't owe any taxes and should not be considered late because of your computer errors.
Date published: 2021-06-21
Rated 5 out of 5 by from The best! All the experts were super helpful holding your hand the whole way through if you needed it, otherwise, everything is straight forward helping you navigate the complex filing process
Date published: 2021-06-21
Rated 4 out of 5 by from Convenient It's convenient when working for the Department of Defense and living overseas
Date published: 2021-06-21
Rated 2 out of 5 by from thank you for your program Well, I'm not good with turbotax technology online due to my " old fashion", My older son helped it with me.
Date published: 2021-06-21
Rated 4 out of 5 by from turbo tax expert was great help I live in a state that has a reciprocity agreement with the state I work in and I was confused how to handle it. the expert was a great help getting it straightened out for me
Date published: 2021-06-21
Rated 5 out of 5 by from turbo tax exelent great easy going found turbo tax user friendly knowing i am not best computer person
Date published: 2021-06-21
Rated 4 out of 5 by from Good program but expensive TurboTax is a very good program but its filing fees are too expensive.
Date published: 2021-06-21
Rated 5 out of 5 by from TurboTax is great! I've used TurboTax for over 20 years! Easy to use and understand.
Date published: 2021-06-21
All TurboTax® Offerings Reviews - Page 1256
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Conflicting My return was rejected because my AGI didn't match the one the IRS had on file. I looked up what they had on file and it was the exact same number. Now I'm going to have to pay out of pocket to print my forms and send them by mail instead of quickly e-filing and having turbo's fees deducted from my return. This is extra frustrating as I don't have a printer at home, turning this into a whole errand that I have limited time and resources to complete.
Date published: 2021-06-21
Rated 5 out of 5 by from Turbo Tax is the best I've been using Turbo Tax at least since 2005. Tried another but this is by far the easiest and most thorough I've used.
Date published: 2021-06-21
Rated 1 out of 5 by from Didn't file my taxes on time when I have a receipt I'm so disappointed because my fiance' and I worked on my taxes together, paid for and have a confirmation number saying so and now being told I didn't file on time. This is absolutely wrong. I've been waiting for my tax return for weeks now only to find out you are saying we didn't finish. The number to call you won't answer and last year something similar happened saying I didn't pay my taxes when I clearly showed a cancelled check. This is just very poor business. I don't owe any taxes and should not be considered late because of your computer errors.
Date published: 2021-06-21
Rated 5 out of 5 by from The best! All the experts were super helpful holding your hand the whole way through if you needed it, otherwise, everything is straight forward helping you navigate the complex filing process
Date published: 2021-06-21
Rated 4 out of 5 by from Convenient It's convenient when working for the Department of Defense and living overseas
Date published: 2021-06-21
Rated 2 out of 5 by from thank you for your program Well, I'm not good with turbotax technology online due to my " old fashion", My older son helped it with me.
Date published: 2021-06-21
Rated 4 out of 5 by from turbo tax expert was great help I live in a state that has a reciprocity agreement with the state I work in and I was confused how to handle it. the expert was a great help getting it straightened out for me
Date published: 2021-06-21
Rated 5 out of 5 by from turbo tax exelent great easy going found turbo tax user friendly knowing i am not best computer person
Date published: 2021-06-21
Rated 4 out of 5 by from Good program but expensive TurboTax is a very good program but its filing fees are too expensive.
Date published: 2021-06-21
Rated 5 out of 5 by from TurboTax is great! I've used TurboTax for over 20 years! Easy to use and understand.
Date published: 2021-06-21
All TurboTax® Offerings Reviews - Page 1256