TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
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TurboTax Live Full Service
Rated 3 out of 5 by
oehlinc from
Had problems this year
My federal return was rejected after the Expert Review because a form was missing??? Curious how this was missed and resulted in a decline of trust for this product.
Date published: 2023-02-17
Rated 5 out of 5 by
None one from
Love it
Quick and easy and painless loved it. Will use again
Date published: 2023-02-17
Rated 5 out of 5 by
Budeye66 from
Awesome team
It was easy and fast great team on stand bye. Turbo the best
Date published: 2023-02-17
Rated 5 out of 5 by
LP00 from
Turbo Tax is Awesome
Great product! Instructions and guidance were easy to follow.
Date published: 2023-02-17
Rated 1 out of 5 by
not happy in Tx from
long hours with no communication
hours spent on the phone while constantly being placed on hold. 2 mins of conversation and then on hold for very lengthy periods of time
Date published: 2023-02-17
Rated 1 out of 5 by
Jdkdjdjdkdj from
TurboTax pulls fast ones on people
You must click that you don’t want a service and it’s set up as you denying an even more expensive service and at the end of of your filing they make you pay the money that you didn’t want to pay, but if you don’t want to pay it you can’t simply go back and change the option they just make you delete the whole return and start over. Not professional business. The paid service provides nothing but a “live” chat that doesn’t really do anything for you at all
Date published: 2023-02-17
Rated 5 out of 5 by
Cenita from
TurboTax is amazing
Anna and Tamyra Were both excellent and had amazing patience and understanding with my income tax. Couldn't have been paired with better people. They explained everything in detail and patiently answered questions.
Date published: 2023-02-17
Rated 5 out of 5 by
EasyAlwayz from
Great
TurboTax is very easy to use because it is extremely user friendly. I have been using it for years.
Date published: 2023-02-17
Rated 5 out of 5 by
mybobo from
turbo tax made it simple
would recommend turbo tax to anyone, better than using h&r block
Date published: 2023-02-17
Rated 4 out of 5 by
Teshah1982 from
Tax filing
Not understanding why I'm paying state but that's not tubos fault but was looking for why?
All TurboTax® Offerings Reviews - Page 12549
Date published: 2023-02-17
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 3 out of 5 by
oehlinc from
Had problems this year
My federal return was rejected after the Expert Review because a form was missing??? Curious how this was missed and resulted in a decline of trust for this product.
Date published: 2023-02-17
Rated 5 out of 5 by
None one from
Love it
Quick and easy and painless loved it. Will use again
Date published: 2023-02-17
Rated 5 out of 5 by
Budeye66 from
Awesome team
It was easy and fast great team on stand bye. Turbo the best
Date published: 2023-02-17
Rated 5 out of 5 by
LP00 from
Turbo Tax is Awesome
Great product! Instructions and guidance were easy to follow.
Date published: 2023-02-17
Rated 1 out of 5 by
not happy in Tx from
long hours with no communication
hours spent on the phone while constantly being placed on hold. 2 mins of conversation and then on hold for very lengthy periods of time
Date published: 2023-02-17
Rated 1 out of 5 by
Jdkdjdjdkdj from
TurboTax pulls fast ones on people
You must click that you don’t want a service and it’s set up as you denying an even more expensive service and at the end of of your filing they make you pay the money that you didn’t want to pay, but if you don’t want to pay it you can’t simply go back and change the option they just make you delete the whole return and start over. Not professional business. The paid service provides nothing but a “live” chat that doesn’t really do anything for you at all
Date published: 2023-02-17
Rated 5 out of 5 by
Cenita from
TurboTax is amazing
Anna and Tamyra Were both excellent and had amazing patience and understanding with my income tax. Couldn't have been paired with better people. They explained everything in detail and patiently answered questions.
Date published: 2023-02-17
Rated 5 out of 5 by
EasyAlwayz from
Great
TurboTax is very easy to use because it is extremely user friendly. I have been using it for years.
Date published: 2023-02-17
Rated 5 out of 5 by
mybobo from
turbo tax made it simple
would recommend turbo tax to anyone, better than using h&r block
Date published: 2023-02-17
Rated 4 out of 5 by
Teshah1982 from
Tax filing
Not understanding why I'm paying state but that's not tubos fault but was looking for why?
All TurboTax® Offerings Reviews - Page 12549
Date published: 2023-02-17