TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 3 out of 5 by from Turbo Tax disappointed 2020 Tax Return User of Turbo Tax for over 15 years. Disappointed this year to see a glitch in their online product. Turbo Tax indicated that I should be receiving a corrected W-2 from my employer for deferred Social Security taxes. I did NOT defer any taxes. Checked with the employer and confirmed. I did NOT owe any deferred tax funds. My W-2 Box 4 was 6.2% of Box 3 as expected. Cost me a great deal of unnecessary time spent to investigate the problem. I filed with Turbo Tax this year but will shop around for cheaper and less buggy alternative in 2021.
Date published: 2021-02-22
Rated 5 out of 5 by from turbo tax is awesome great help thanks made it super easy and convenient
Date published: 2021-02-22
Rated 5 out of 5 by from Awesome job Thank you very much I was a nervous wreck but you help me a lot
Date published: 2021-02-22
Rated 5 out of 5 by from Turbo Tax is AWESOME! I completed my tax return today on Turbo Tax. It was very helpful reminding me about deductions and credits I didn't even think of before. It was very easy and straight forward. I've been doing my taxes on Turbo Tax for 9 years and I love them!
Date published: 2021-02-22
Rated 5 out of 5 by from Awsome The help was great i recieved excellent help no problems whatsoever and getting my stuff filed with the help from TurboTax
Date published: 2021-02-22
Rated 5 out of 5 by from turbo tax is awesome Instructions clear and concise. Took more time than I anticipated, but that was because I had to stop and look for information. Next time, I will do a better job of assembling info before I start. (The other reason for extra time is that my pet cat, Callie, wanted to help.)
Date published: 2021-02-22
Rated 5 out of 5 by from Pork Chops. Tommorow Hope I get money back easy to use but will it work? Stay tuned...
Date published: 2021-02-22
Rated 5 out of 5 by from My first time This is my first time filing my own taxes and Intuit helped me feel better about doing my taxes right! My mom has used you for years and helped me do my own. Thank you for making this easy for me!
Date published: 2021-02-22
Rated 3 out of 5 by from its NOT free free free free its NOT free free free free. after spending all the times filling it all out at the very end hits you with multiple Fees and doesnt let me use the free edition
Date published: 2021-02-22
Rated 2 out of 5 by from Unable to efile - again this year While using turbo tax is a nice way to complete a return, for some reason I was unable to efile it again this year. They say the AGI was not correct but it is exactly what was filed by mail last year. Frustrating and once again I've paid to efile the state and can't.
Date published: 2021-02-22
All TurboTax® Offerings Reviews - Page 12548
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 3 out of 5 by from Turbo Tax disappointed 2020 Tax Return User of Turbo Tax for over 15 years. Disappointed this year to see a glitch in their online product. Turbo Tax indicated that I should be receiving a corrected W-2 from my employer for deferred Social Security taxes. I did NOT defer any taxes. Checked with the employer and confirmed. I did NOT owe any deferred tax funds. My W-2 Box 4 was 6.2% of Box 3 as expected. Cost me a great deal of unnecessary time spent to investigate the problem. I filed with Turbo Tax this year but will shop around for cheaper and less buggy alternative in 2021.
Date published: 2021-02-22
Rated 5 out of 5 by from turbo tax is awesome great help thanks made it super easy and convenient
Date published: 2021-02-22
Rated 5 out of 5 by from Awesome job Thank you very much I was a nervous wreck but you help me a lot
Date published: 2021-02-22
Rated 5 out of 5 by from Turbo Tax is AWESOME! I completed my tax return today on Turbo Tax. It was very helpful reminding me about deductions and credits I didn't even think of before. It was very easy and straight forward. I've been doing my taxes on Turbo Tax for 9 years and I love them!
Date published: 2021-02-22
Rated 5 out of 5 by from Awsome The help was great i recieved excellent help no problems whatsoever and getting my stuff filed with the help from TurboTax
Date published: 2021-02-22
Rated 5 out of 5 by from turbo tax is awesome Instructions clear and concise. Took more time than I anticipated, but that was because I had to stop and look for information. Next time, I will do a better job of assembling info before I start. (The other reason for extra time is that my pet cat, Callie, wanted to help.)
Date published: 2021-02-22
Rated 5 out of 5 by from Pork Chops. Tommorow Hope I get money back easy to use but will it work? Stay tuned...
Date published: 2021-02-22
Rated 5 out of 5 by from My first time This is my first time filing my own taxes and Intuit helped me feel better about doing my taxes right! My mom has used you for years and helped me do my own. Thank you for making this easy for me!
Date published: 2021-02-22
Rated 3 out of 5 by from its NOT free free free free its NOT free free free free. after spending all the times filling it all out at the very end hits you with multiple Fees and doesnt let me use the free edition
Date published: 2021-02-22
Rated 2 out of 5 by from Unable to efile - again this year While using turbo tax is a nice way to complete a return, for some reason I was unable to efile it again this year. They say the AGI was not correct but it is exactly what was filed by mail last year. Frustrating and once again I've paid to efile the state and can't.
Date published: 2021-02-22
All TurboTax® Offerings Reviews - Page 12548