TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from Turbotax is easy and convenient I was able to complete my simple tax return myself nice and easy at home. Turbotax is there for you if you need any help.
Date published: 2022-02-15
Rated 5 out of 5 by from Awesome experience It was easy to file and instructions were simple. Love that I was informed of any updates.
Date published: 2022-02-15
Rated 5 out of 5 by from Turbo Tax Is Amazing It Was Simple And Easy. They Also Help You Understand What You Don’t Understand
Date published: 2022-02-15
Rated 5 out of 5 by from Awesome, thank you Going through the state and federal tax process was easy to enter. Turbo tax made it pretty easy with filling in the W2 information and the "learn more" links are a huge help. Needed to ask a question in live chat, was plite, quick fast and went through the question with me and reviewed it with me.
Date published: 2022-02-15
Rated 5 out of 5 by from Turbo Tax is Awesome Great experience once again why yr after yr we use Turbo Tax!
Date published: 2022-02-15
Rated 2 out of 5 by from Not especially happy with new high fees Turbo Tax is fairly easy to use. However, it seems that the fees have gone up tremendously since last year. I remember paying around $40 to do the taxes before, now, it's $119. Then I was charged a $39 fee for having you get paid through our refund. It's ridiculous to have to pay a fee to pay the bill. My $1,148 became $990, and in years past, we would have gotten close to $1,100 back. Not cool!
Date published: 2022-02-15
Rated 3 out of 5 by from Downloading process was not intuitive I do not have a CD capable computer, so I had to rely on the download process. It did not work well. I found myself using the on line version by accident. This resulted in double charges.
Date published: 2022-02-15
Rated 5 out of 5 by from 4yrs and counting I've been using TurboTax for 4yrs now and all I can say is thank you TurboTax, I have no complaints only compliments.
Date published: 2022-02-15
Rated 5 out of 5 by from TURBO TAX IS GREAT I had a call for help from an agent and was great.
Date published: 2022-02-15
Rated 5 out of 5 by from Turbo Tax Is Amazing The person who helped me was very patient with me and all the questions I had
Date published: 2022-02-15
All TurboTax® Offerings Reviews - Page 12546
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbotax is easy and convenient I was able to complete my simple tax return myself nice and easy at home. Turbotax is there for you if you need any help.
Date published: 2022-02-15
Rated 5 out of 5 by from Awesome experience It was easy to file and instructions were simple. Love that I was informed of any updates.
Date published: 2022-02-15
Rated 5 out of 5 by from Turbo Tax Is Amazing It Was Simple And Easy. They Also Help You Understand What You Don’t Understand
Date published: 2022-02-15
Rated 5 out of 5 by from Awesome, thank you Going through the state and federal tax process was easy to enter. Turbo tax made it pretty easy with filling in the W2 information and the "learn more" links are a huge help. Needed to ask a question in live chat, was plite, quick fast and went through the question with me and reviewed it with me.
Date published: 2022-02-15
Rated 5 out of 5 by from Turbo Tax is Awesome Great experience once again why yr after yr we use Turbo Tax!
Date published: 2022-02-15
Rated 2 out of 5 by from Not especially happy with new high fees Turbo Tax is fairly easy to use. However, it seems that the fees have gone up tremendously since last year. I remember paying around $40 to do the taxes before, now, it's $119. Then I was charged a $39 fee for having you get paid through our refund. It's ridiculous to have to pay a fee to pay the bill. My $1,148 became $990, and in years past, we would have gotten close to $1,100 back. Not cool!
Date published: 2022-02-15
Rated 3 out of 5 by from Downloading process was not intuitive I do not have a CD capable computer, so I had to rely on the download process. It did not work well. I found myself using the on line version by accident. This resulted in double charges.
Date published: 2022-02-15
Rated 5 out of 5 by from 4yrs and counting I've been using TurboTax for 4yrs now and all I can say is thank you TurboTax, I have no complaints only compliments.
Date published: 2022-02-15
Rated 5 out of 5 by from TURBO TAX IS GREAT I had a call for help from an agent and was great.
Date published: 2022-02-15
Rated 5 out of 5 by from Turbo Tax Is Amazing The person who helped me was very patient with me and all the questions I had
Date published: 2022-02-15
All TurboTax® Offerings Reviews - Page 12546