TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 2 out of 5 by from Not free flowing When the review screen was active, it was not intuitive as to what needed to be corrected. When I was finalizing the returns, it asked to pay my state tax with a checking account, then once I finished and had to enter my license information, it went back to step 2 and then said we had to print off an invoice and then send in the tax by check. Totally confusing as we had already set a pay date through our checking account . Also when things needed to be corrected on review, it was not intuitive to find the issue. I liked 2019 version better.
Date published: 2021-02-15
Rated 5 out of 5 by from Way to go! I just love filing with Turbo Tax. They practically do everything for you, and ALL FOR FREE!!!
Date published: 2021-02-15
Rated 5 out of 5 by from TurboTax is awesome This is my 5th year filing with Turbotax with ease
Date published: 2021-02-15
Rated 5 out of 5 by from TurboTax and very fast and convenient I enjoy how the app makes the process of filing your taxes very user friendly. TurboTax is with you every step in the way to make sure nothing is amiss. I will definitely file with them again.
Date published: 2021-02-15
Rated 2 out of 5 by from you need better comunication its impossible to get help with past returns even though i was over charged for the service. i only continue to use you out of convenience.
Date published: 2021-02-15
Rated 5 out of 5 by from Helps an OLD guy like me--ALOT It was great, but at my age somewhat confusing---I will keep using Turbo Tax
Date published: 2021-02-15
Rated 5 out of 5 by from Easy to understand! I help my friend file there taxes and they use your competitor. I must say, TurboTax is much easier to understand and way easier interface.
Date published: 2021-02-15
Rated 5 out of 5 by from Awesome service Awesome service I love it..................... I would recommend it
Date published: 2021-02-15
Rated 5 out of 5 by from GREAT! IT WAS EASY AND HELPFUL. GREAT! WOULD DEFINITELY RECOMMEND!
Date published: 2021-02-15
Rated 5 out of 5 by from TurboTax is awesome! We have always gone to our tax preparation service to file because I have a part time business and was not sure of all the deductions rules from year to year. Turbo Tax made the process so simple and every explanation was clear and easy to understand. Plus, we saved quite a bit of money doing this on our own!
Date published: 2021-02-15
All TurboTax® Offerings Reviews - Page 12546
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 2 out of 5 by from Not free flowing When the review screen was active, it was not intuitive as to what needed to be corrected. When I was finalizing the returns, it asked to pay my state tax with a checking account, then once I finished and had to enter my license information, it went back to step 2 and then said we had to print off an invoice and then send in the tax by check. Totally confusing as we had already set a pay date through our checking account . Also when things needed to be corrected on review, it was not intuitive to find the issue. I liked 2019 version better.
Date published: 2021-02-15
Rated 5 out of 5 by from Way to go! I just love filing with Turbo Tax. They practically do everything for you, and ALL FOR FREE!!!
Date published: 2021-02-15
Rated 5 out of 5 by from TurboTax is awesome This is my 5th year filing with Turbotax with ease
Date published: 2021-02-15
Rated 5 out of 5 by from TurboTax and very fast and convenient I enjoy how the app makes the process of filing your taxes very user friendly. TurboTax is with you every step in the way to make sure nothing is amiss. I will definitely file with them again.
Date published: 2021-02-15
Rated 2 out of 5 by from you need better comunication its impossible to get help with past returns even though i was over charged for the service. i only continue to use you out of convenience.
Date published: 2021-02-15
Rated 5 out of 5 by from Helps an OLD guy like me--ALOT It was great, but at my age somewhat confusing---I will keep using Turbo Tax
Date published: 2021-02-15
Rated 5 out of 5 by from Easy to understand! I help my friend file there taxes and they use your competitor. I must say, TurboTax is much easier to understand and way easier interface.
Date published: 2021-02-15
Rated 5 out of 5 by from Awesome service Awesome service I love it..................... I would recommend it
Date published: 2021-02-15
Rated 5 out of 5 by from GREAT! IT WAS EASY AND HELPFUL. GREAT! WOULD DEFINITELY RECOMMEND!
Date published: 2021-02-15
Rated 5 out of 5 by from TurboTax is awesome! We have always gone to our tax preparation service to file because I have a part time business and was not sure of all the deductions rules from year to year. Turbo Tax made the process so simple and every explanation was clear and easy to understand. Plus, we saved quite a bit of money doing this on our own!
Date published: 2021-02-15
All TurboTax® Offerings Reviews - Page 12546