TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from Easy to use, and very convenient. This was my first time being able to file my taxes and TurboTax made it so easy and simple for me. They have a lot of great links throughout the process to make sure you understand every part. Will be using for my future tax returns!
Date published: 2021-02-23
Rated 1 out of 5 by from It’s a few glitches For one my taxes were rejected several times this year. Not happy
Date published: 2021-02-23
Rated 5 out of 5 by from So easy Everything was so easy and they got me best return possible!!
Date published: 2021-02-23
Rated 5 out of 5 by from Great customer service! I moved from NY to NJ last year and needed a live expert to help me sort everything out. My W-2s were incorrect and Miguel Martinez, the live expert who assisted me, was tremendous in resolving my issues and helping me get a refund when I thought I would have to owe thousands of dollars. Thanks again Miguel for your patience and understanding through the 2.5 hours we spent on the phone. It is so nice to be able to talk to a live person rather than to chat back and forth, which is so time-consuming. Thanks again Turbo Tax for hiring knowledgeable people to help sort through all the tax questions that people like me have.
Date published: 2021-02-23
Rated 5 out of 5 by from Great job took a lot of patience corrected everyth They were good people I will do it again but I'm not telling my personal business they did a good job I will see him again
Date published: 2021-02-23
Rated 5 out of 5 by from TurboTax have not failed me yet! TurboTax is easy to use, reliable, and dependable.
Date published: 2021-02-23
Rated 4 out of 5 by from Almost got it perfect Everything was very smooth with explanations going along with everything, except one. When I added a 1099R that was for a transfer to a Roth IRA, there was no explanation that it was not taxable. I had to go back and delete it, to see if the refund amount would change, and had to enter it again. Not being able to work because of the shutdowns that are still in effect, I have plenty of time to take care of it.
Date published: 2021-02-23
Rated 5 out of 5 by from Great informative web site Excellent questions very informative very easy to navigate through web site
Date published: 2021-02-23
Rated 5 out of 5 by from Turbotax is the best! Speaking with an turbotax expert really helped my husband and I figure out things clearly such as estimated tax payments we thought we had to pay!
Date published: 2021-02-23
Rated 5 out of 5 by from Easier than Ever This year's Turbo Tax was a snap. Much easier than previous years.
Date published: 2021-02-23
All TurboTax® Offerings Reviews - Page 12544
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Easy to use, and very convenient. This was my first time being able to file my taxes and TurboTax made it so easy and simple for me. They have a lot of great links throughout the process to make sure you understand every part. Will be using for my future tax returns!
Date published: 2021-02-23
Rated 1 out of 5 by from It’s a few glitches For one my taxes were rejected several times this year. Not happy
Date published: 2021-02-23
Rated 5 out of 5 by from So easy Everything was so easy and they got me best return possible!!
Date published: 2021-02-23
Rated 5 out of 5 by from Great customer service! I moved from NY to NJ last year and needed a live expert to help me sort everything out. My W-2s were incorrect and Miguel Martinez, the live expert who assisted me, was tremendous in resolving my issues and helping me get a refund when I thought I would have to owe thousands of dollars. Thanks again Miguel for your patience and understanding through the 2.5 hours we spent on the phone. It is so nice to be able to talk to a live person rather than to chat back and forth, which is so time-consuming. Thanks again Turbo Tax for hiring knowledgeable people to help sort through all the tax questions that people like me have.
Date published: 2021-02-23
Rated 5 out of 5 by from Great job took a lot of patience corrected everyth They were good people I will do it again but I'm not telling my personal business they did a good job I will see him again
Date published: 2021-02-23
Rated 5 out of 5 by from TurboTax have not failed me yet! TurboTax is easy to use, reliable, and dependable.
Date published: 2021-02-23
Rated 4 out of 5 by from Almost got it perfect Everything was very smooth with explanations going along with everything, except one. When I added a 1099R that was for a transfer to a Roth IRA, there was no explanation that it was not taxable. I had to go back and delete it, to see if the refund amount would change, and had to enter it again. Not being able to work because of the shutdowns that are still in effect, I have plenty of time to take care of it.
Date published: 2021-02-23
Rated 5 out of 5 by from Great informative web site Excellent questions very informative very easy to navigate through web site
Date published: 2021-02-23
Rated 5 out of 5 by from Turbotax is the best! Speaking with an turbotax expert really helped my husband and I figure out things clearly such as estimated tax payments we thought we had to pay!
Date published: 2021-02-23
Rated 5 out of 5 by from Easier than Ever This year's Turbo Tax was a snap. Much easier than previous years.
Date published: 2021-02-23
All TurboTax® Offerings Reviews - Page 12544