TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 4 out of 5 by from simple and easy to use so easy to use and if you need help the live talk helps
Date published: 2023-02-18
Rated 5 out of 5 by from Turbo Tax is very simple and efficient! Turbo Tax program is easy to follow and very efficient. Took me only 45 minutes to complete my return!
Date published: 2023-02-18
Rated 5 out of 5 by from Awesome Excellent job done by TurboTax. It helped me a lot.
Date published: 2023-02-18
Rated 5 out of 5 by from Turbo Tax Turbo tax is a very easy to use and informative tool! I've used it for years and will continue to do so.
Date published: 2023-02-18
Rated 4 out of 5 by from It worked It worked. Retired and decided to do own taxes for first time in 20 plus years. Program walked me through Federal and State returns and saved me over $400.00 in Accountant fees. I am satisfied with the purchase, so far.
Date published: 2023-02-18
Rated 4 out of 5 by from I am feeling lots of feelings I want to give Turbo Tax all the stars, but just like every other company they have found more ways to charge us for things that were once free. I get it you have to make money. But how about you give us more information on the options you provide us, or if we end up not using the resource, say in the Deluxe edition, we shouldnt then have to pay for it. Also, what is with that $39 "processing fee" for paying for the service I didn't even use to let you take the money out of my taxes??? I love Turbo Tax. I have used it every year since I was 18 and my mother showed me how to do my taxes....see I am a generational Turbotax user. TurboTax, this is not a bad review, really this is a love letter and I am a good girlfriend. So please, treat me better. I will be with you forever.
Date published: 2023-02-18
Rated 5 out of 5 by from great tax expert deandra from turbo tax was great!!!!!!!!! give her a raise
Date published: 2023-02-18
Rated 3 out of 5 by from Turbo Tax good, app updates not so much! Initial install of TurboTax went fine, used app, but a week later and a couple of times after I kept getting notifications "check for updates". When checking for and installing updates received several errors. Even went to TurboTax site, shutdown app, and manually installed updates as directed, but upon relaunch it keeps asking to check for updates. Had to uninstall and reinstall this app twice to get updates applied and taxes filed. Otherwise good program.
Date published: 2023-02-18
Rated 5 out of 5 by from TurboTax makes it easier! Taxes can be so confusing but TurboTax helps you along the way
Date published: 2023-02-18
Rated 5 out of 5 by from 1st time user I was nervous about doing it on my own, Turbotax was super easy. I didn't have much to file and was able to get everything done in 25 minutes.
Date published: 2023-02-18
All TurboTax® Offerings Reviews - Page 12541
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from simple and easy to use so easy to use and if you need help the live talk helps
Date published: 2023-02-18
Rated 5 out of 5 by from Turbo Tax is very simple and efficient! Turbo Tax program is easy to follow and very efficient. Took me only 45 minutes to complete my return!
Date published: 2023-02-18
Rated 5 out of 5 by from Awesome Excellent job done by TurboTax. It helped me a lot.
Date published: 2023-02-18
Rated 5 out of 5 by from Turbo Tax Turbo tax is a very easy to use and informative tool! I've used it for years and will continue to do so.
Date published: 2023-02-18
Rated 4 out of 5 by from It worked It worked. Retired and decided to do own taxes for first time in 20 plus years. Program walked me through Federal and State returns and saved me over $400.00 in Accountant fees. I am satisfied with the purchase, so far.
Date published: 2023-02-18
Rated 4 out of 5 by from I am feeling lots of feelings I want to give Turbo Tax all the stars, but just like every other company they have found more ways to charge us for things that were once free. I get it you have to make money. But how about you give us more information on the options you provide us, or if we end up not using the resource, say in the Deluxe edition, we shouldnt then have to pay for it. Also, what is with that $39 "processing fee" for paying for the service I didn't even use to let you take the money out of my taxes??? I love Turbo Tax. I have used it every year since I was 18 and my mother showed me how to do my taxes....see I am a generational Turbotax user. TurboTax, this is not a bad review, really this is a love letter and I am a good girlfriend. So please, treat me better. I will be with you forever.
Date published: 2023-02-18
Rated 5 out of 5 by from great tax expert deandra from turbo tax was great!!!!!!!!! give her a raise
Date published: 2023-02-18
Rated 3 out of 5 by from Turbo Tax good, app updates not so much! Initial install of TurboTax went fine, used app, but a week later and a couple of times after I kept getting notifications "check for updates". When checking for and installing updates received several errors. Even went to TurboTax site, shutdown app, and manually installed updates as directed, but upon relaunch it keeps asking to check for updates. Had to uninstall and reinstall this app twice to get updates applied and taxes filed. Otherwise good program.
Date published: 2023-02-18
Rated 5 out of 5 by from TurboTax makes it easier! Taxes can be so confusing but TurboTax helps you along the way
Date published: 2023-02-18
Rated 5 out of 5 by from 1st time user I was nervous about doing it on my own, Turbotax was super easy. I didn't have much to file and was able to get everything done in 25 minutes.
Date published: 2023-02-18
All TurboTax® Offerings Reviews - Page 12541