TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281681 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from TurboTax is great! It is so easy to use TurboTax. I always pay the extra money in the event I am audited. It is worth the little extra for that assurance.
Date published: 2021-02-25
Rated 3 out of 5 by from Beware Deluxe auto assigns and charges Frustrating that Deluxe is the default setting when opening the website, I wanted the free option. I was just doing standard deduction regular person, it chose deluxe for me charged $40, then another $40 for state, every step asking to upgrade for no reason at all. I did not need any additional services and should not have needed to pay these fees it was dumb. Then it offers to deduct the $80 + tax seriously going to charge me tax to pay my taxes??? But to deduct we will charge you a small fee of yet another $40 only. Like seriously just for me to type in my own taxes you want $120+ tax that's ridiculous!
Date published: 2021-02-25
Rated 2 out of 5 by from Charged too much Don't understand why I was charged 120 when the deluxe package was only 40 dollars.
Date published: 2021-02-25
Rated 4 out of 5 by from Way to go Turbo Tax! The live expert I chatted with help me navigate around my problems effectively, She was a great help, and I enjoy getting my tax done by this company because it's quick and easy.
Date published: 2021-02-25
Rated 4 out of 5 by from Turbo Tax is great and almost always free to file! The only issue I have with turbo Tax is sometimes avoiding the premium service benefits can be tricky, but not too bad. I'd say altogether 4.5 stars.
Date published: 2021-02-25
Rated 5 out of 5 by from Easy and Informative! Did it online! Easy and Informative. I love this service!
Date published: 2021-02-25
Rated 5 out of 5 by from Turbo tax is cool Easy and quick. Turbo tax always review and make sure everything is correct
Date published: 2021-02-25
Rated 5 out of 5 by from Sooooo easy So quick and easy. Anyone can do it. I mean anyone.
Date published: 2021-02-25
Rated 5 out of 5 by from Turbotax is great! It was very easy to file and gave me a great return!
Date published: 2021-02-25
Rated 5 out of 5 by from turbo tax is good easy experience everything was explained and free to file
Date published: 2021-02-25
All TurboTax® Offerings Reviews - Page 12537
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax is great! It is so easy to use TurboTax. I always pay the extra money in the event I am audited. It is worth the little extra for that assurance.
Date published: 2021-02-25
Rated 3 out of 5 by from Beware Deluxe auto assigns and charges Frustrating that Deluxe is the default setting when opening the website, I wanted the free option. I was just doing standard deduction regular person, it chose deluxe for me charged $40, then another $40 for state, every step asking to upgrade for no reason at all. I did not need any additional services and should not have needed to pay these fees it was dumb. Then it offers to deduct the $80 + tax seriously going to charge me tax to pay my taxes??? But to deduct we will charge you a small fee of yet another $40 only. Like seriously just for me to type in my own taxes you want $120+ tax that's ridiculous!
Date published: 2021-02-25
Rated 2 out of 5 by from Charged too much Don't understand why I was charged 120 when the deluxe package was only 40 dollars.
Date published: 2021-02-25
Rated 4 out of 5 by from Way to go Turbo Tax! The live expert I chatted with help me navigate around my problems effectively, She was a great help, and I enjoy getting my tax done by this company because it's quick and easy.
Date published: 2021-02-25
Rated 4 out of 5 by from Turbo Tax is great and almost always free to file! The only issue I have with turbo Tax is sometimes avoiding the premium service benefits can be tricky, but not too bad. I'd say altogether 4.5 stars.
Date published: 2021-02-25
Rated 5 out of 5 by from Easy and Informative! Did it online! Easy and Informative. I love this service!
Date published: 2021-02-25
Rated 5 out of 5 by from Turbo tax is cool Easy and quick. Turbo tax always review and make sure everything is correct
Date published: 2021-02-25
Rated 5 out of 5 by from Sooooo easy So quick and easy. Anyone can do it. I mean anyone.
Date published: 2021-02-25
Rated 5 out of 5 by from Turbotax is great! It was very easy to file and gave me a great return!
Date published: 2021-02-25
Rated 5 out of 5 by from turbo tax is good easy experience everything was explained and free to file
Date published: 2021-02-25
All TurboTax® Offerings Reviews - Page 12537