TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 3 out of 5 by from Turbo Tax Assessment I found Turbo Tax to be more difficult this time. Some of the questions like "have you bought any high priced items in Texas" could mean have you EVER bought any high priced items in Texas in your whole life. Very confusing.
Date published: 2021-02-23
Rated 5 out of 5 by from Great Very helpful and clear communication. Definitely an improvement.
Date published: 2021-02-23
Rated 5 out of 5 by from Always an easy process!! I had some different tax situations this year and it didn't take me longer to do my taxes. I appreciate how easy TurboTax makes doing my taxes!!!
Date published: 2021-02-23
Rated 1 out of 5 by from Last time Pricing is way out of hand a simple return $40 sorry Turbo Tax you lost me for next year
Date published: 2021-02-23
Rated 5 out of 5 by from Awesome Fast, easy , great, recomend to all. Will use agian next year
Date published: 2021-02-23
Rated 3 out of 5 by from I have not gotten the 1 free E-file for State l I have purchased this software for over 15 years and for the last 5 years, I have not gotten the 1 free State efile
Date published: 2021-02-23
Rated 5 out of 5 by from I LOVE TURBO TAX Ive been using turbo tax every since I've been receiving W-2's. I love yall! Thank you for making filing taxes fun :)
Date published: 2021-02-23
Rated 4 out of 5 by from TURBO TAX ONLINE SELF EMPLOYED WAS GOOD SEEMS LIKE THERE ARE WAY TO MAY SCREENS ESPECIALLY WHEN ENTERING BUSINESS EXPENSES. WHY NOT PUT ALL THE CATAGORIES ON ONE SCREEN AND JUST FILL IN THE AMOUNT FOR EACH EXPENSE YOU HAVE INSTEAD OF SELECTING A CATAGORY AND THEN TAKING ME TO A SCREEN TO FILL IN THE AMOUNT. FOR THE MOST PART IT WAS EASY TO USE.
Date published: 2021-02-23
Rated 5 out of 5 by from Simple and helpful! It is easy to use and there is lots of explanation and help along the way.
Date published: 2021-02-23
Rated 3 out of 5 by from The software is good, the upselling is increasing Post title. I don't need to decline the same product 6 times during my filing. I pay the money to use TT because I like that it sucks in forms and saves me time. This year the upsell frequency is pushing me closer to other platforms which cost less (or nothing) and dont try to upsell me between every step. JS.
Date published: 2021-02-23
All TurboTax® Offerings Reviews - Page 12533
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 3 out of 5 by from Turbo Tax Assessment I found Turbo Tax to be more difficult this time. Some of the questions like "have you bought any high priced items in Texas" could mean have you EVER bought any high priced items in Texas in your whole life. Very confusing.
Date published: 2021-02-23
Rated 5 out of 5 by from Great Very helpful and clear communication. Definitely an improvement.
Date published: 2021-02-23
Rated 5 out of 5 by from Always an easy process!! I had some different tax situations this year and it didn't take me longer to do my taxes. I appreciate how easy TurboTax makes doing my taxes!!!
Date published: 2021-02-23
Rated 1 out of 5 by from Last time Pricing is way out of hand a simple return $40 sorry Turbo Tax you lost me for next year
Date published: 2021-02-23
Rated 5 out of 5 by from Awesome Fast, easy , great, recomend to all. Will use agian next year
Date published: 2021-02-23
Rated 3 out of 5 by from I have not gotten the 1 free E-file for State l I have purchased this software for over 15 years and for the last 5 years, I have not gotten the 1 free State efile
Date published: 2021-02-23
Rated 5 out of 5 by from I LOVE TURBO TAX Ive been using turbo tax every since I've been receiving W-2's. I love yall! Thank you for making filing taxes fun :)
Date published: 2021-02-23
Rated 4 out of 5 by from TURBO TAX ONLINE SELF EMPLOYED WAS GOOD SEEMS LIKE THERE ARE WAY TO MAY SCREENS ESPECIALLY WHEN ENTERING BUSINESS EXPENSES. WHY NOT PUT ALL THE CATAGORIES ON ONE SCREEN AND JUST FILL IN THE AMOUNT FOR EACH EXPENSE YOU HAVE INSTEAD OF SELECTING A CATAGORY AND THEN TAKING ME TO A SCREEN TO FILL IN THE AMOUNT. FOR THE MOST PART IT WAS EASY TO USE.
Date published: 2021-02-23
Rated 5 out of 5 by from Simple and helpful! It is easy to use and there is lots of explanation and help along the way.
Date published: 2021-02-23
Rated 3 out of 5 by from The software is good, the upselling is increasing Post title. I don't need to decline the same product 6 times during my filing. I pay the money to use TT because I like that it sucks in forms and saves me time. This year the upsell frequency is pushing me closer to other platforms which cost less (or nothing) and dont try to upsell me between every step. JS.
Date published: 2021-02-23
All TurboTax® Offerings Reviews - Page 12533