TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281576 reviews)
Star ratings are from 2021
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Easiest way to file!! Quick and easy. I felt confident in everything i did and found it helpful to find answers to questions.
Date published: 2021-02-23
Rated 5 out of 5 by from Great product Makes doing taxes almost painless & so easy following prompts
Date published: 2021-02-23
Rated 5 out of 5 by from Much easier to use Loved the explanation boxes, the ease of filling out info was appreciated.
Date published: 2021-02-23
Rated 5 out of 5 by from I appreciate having TurboTax! Eleanor helped me with my questions & we finalized my return! Thank You!!
Date published: 2021-02-23
Rated 3 out of 5 by from Not satisfied with Turbo Tax I paid for a live review and he was no help at all. They charged me to $50 to file a State return when I had no State taxes If you have a simple return, don’t choose the review.
Date published: 2021-02-23
Rated 1 out of 5 by from charging people to enter their own infor is.. trash. yall really out here charging people to put their own info AND then charging them AGAIN for the option to pay with THEIR OWN TAX REFUND is ridiculous. ill be taking my business else where after 8yrs of using you.
Date published: 2021-02-23
Rated 5 out of 5 by from so easy and helpful This was so easy and could answer all my questions!
Date published: 2021-02-23
Rated 5 out of 5 by from awesome easy .... will use forever and again. first time filler.
Date published: 2021-02-23
Rated 5 out of 5 by from SO EASY!!! Loved having someone hold my hand through the process. Give me a feeling of comfort in an uncomfortable situation like taxes1
Date published: 2021-02-23
Rated 5 out of 5 by from Turbo Tax is an awesome product! I think Turbo Tax is just a fantastic product because the software is well written, it includes annual updates in a way that anyone can understand, and it is fun to use. Each section includes all of the information required, the solutions are quick and easy, and the sequencing is structured beautifully. I have been a customer for nine years now and will not go anywhere else. I always look forward to using this software product. Payment options are quick and easy at the conclusion. If you need help, assistance is readily available. I really like the callback feature if you need an answer to a question that you cannot find through the interactive search feature. Please keep up the great work, along with hiring the "right " people to engage with customers over the phone. Turbo Tax is just the best! Thank you for being so awesome!
Date published: 2021-02-23
All TurboTax® Offerings Reviews - Page 12533
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Easiest way to file!! Quick and easy. I felt confident in everything i did and found it helpful to find answers to questions.
Date published: 2021-02-23
Rated 5 out of 5 by from Great product Makes doing taxes almost painless & so easy following prompts
Date published: 2021-02-23
Rated 5 out of 5 by from Much easier to use Loved the explanation boxes, the ease of filling out info was appreciated.
Date published: 2021-02-23
Rated 5 out of 5 by from I appreciate having TurboTax! Eleanor helped me with my questions & we finalized my return! Thank You!!
Date published: 2021-02-23
Rated 3 out of 5 by from Not satisfied with Turbo Tax I paid for a live review and he was no help at all. They charged me to $50 to file a State return when I had no State taxes If you have a simple return, don’t choose the review.
Date published: 2021-02-23
Rated 1 out of 5 by from charging people to enter their own infor is.. trash. yall really out here charging people to put their own info AND then charging them AGAIN for the option to pay with THEIR OWN TAX REFUND is ridiculous. ill be taking my business else where after 8yrs of using you.
Date published: 2021-02-23
Rated 5 out of 5 by from so easy and helpful This was so easy and could answer all my questions!
Date published: 2021-02-23
Rated 5 out of 5 by from awesome easy .... will use forever and again. first time filler.
Date published: 2021-02-23
Rated 5 out of 5 by from SO EASY!!! Loved having someone hold my hand through the process. Give me a feeling of comfort in an uncomfortable situation like taxes1
Date published: 2021-02-23
Rated 5 out of 5 by from Turbo Tax is an awesome product! I think Turbo Tax is just a fantastic product because the software is well written, it includes annual updates in a way that anyone can understand, and it is fun to use. Each section includes all of the information required, the solutions are quick and easy, and the sequencing is structured beautifully. I have been a customer for nine years now and will not go anywhere else. I always look forward to using this software product. Payment options are quick and easy at the conclusion. If you need help, assistance is readily available. I really like the callback feature if you need an answer to a question that you cannot find through the interactive search feature. Please keep up the great work, along with hiring the "right " people to engage with customers over the phone. Turbo Tax is just the best! Thank you for being so awesome!
Date published: 2021-02-23
All TurboTax® Offerings Reviews - Page 12533