TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 4 out of 5 by from 6th year in a row! Obviously, TurboTax does something right because I am back for my 6th consecutive year. I will say, all the fees suck in comparison to when I first began (such a $39 fee to pay your filing fees with your federal return). However, inflation has increased everything so it’s expected. Same great, easy to use service though.
Date published: 2023-02-17
Rated 1 out of 5 by from The Best!! With the TurboTax ease and assistance if needed, doing taxes is quick, detailed and simple. I look forward to continuing to you TurboTax!!
Date published: 2023-02-17
Rated 5 out of 5 by from Sandy was awesome!! Sandy was amazing at explaining everything. She was very patient, understanding, and beyond helpful. I wish I could get her next year when I file my taxes again.
Date published: 2023-02-17
Rated 5 out of 5 by from TurboTax is the best I loved the experience and the customer service was great very helpful
Date published: 2023-02-17
Rated 5 out of 5 by from easy to use Easy to use recommend it to friends and family. Very glad someone told me about it.
Date published: 2023-02-17
Rated 5 out of 5 by from Turbo tax is awesome I am so glad the experts were there to help they were great and saved hundreds of dollars for us :)
Date published: 2023-02-17
Rated 4 out of 5 by from Something's happening to the user friendliness I've used TT for probably about a decade; the last half filing under self-employed. I've always liked their easy-to-use platform and simplicity of design, which translates to a smooth user experience for me. This year, however, I noticed a redesign that's quite centered around their other offers, such as preparation services. They behaved like regular ads, but somehow it was annoying to me, maybe because I'm already paying for the self-employment service. Somehow it felt more stale this year, less user-friendly, less fun. It started looking less like "the fun way of doing taxes" and more like "the cookie-cutter tax brick and mortar around the corner who really wants to dip into your pocket". I hope they don't get completely carried away.
Date published: 2023-02-17
Rated 2 out of 5 by from Forced to buy upgrade Because of a carry-over of a $36 capital loss years ago, I'm forced to shell out $136 for a functional program.
Date published: 2023-02-17
Rated 5 out of 5 by from AMAZING Never done taxes on my own and this was great tool.
Date published: 2023-02-17
Rated 5 out of 5 by from TurboTax is Fantastic This is my 5th year using turbo tax and I'm still amazed at how quick and easy it is....see you next year!!
Date published: 2023-02-17
All TurboTax® Offerings Reviews - Page 12531
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from 6th year in a row! Obviously, TurboTax does something right because I am back for my 6th consecutive year. I will say, all the fees suck in comparison to when I first began (such a $39 fee to pay your filing fees with your federal return). However, inflation has increased everything so it’s expected. Same great, easy to use service though.
Date published: 2023-02-17
Rated 1 out of 5 by from The Best!! With the TurboTax ease and assistance if needed, doing taxes is quick, detailed and simple. I look forward to continuing to you TurboTax!!
Date published: 2023-02-17
Rated 5 out of 5 by from Sandy was awesome!! Sandy was amazing at explaining everything. She was very patient, understanding, and beyond helpful. I wish I could get her next year when I file my taxes again.
Date published: 2023-02-17
Rated 5 out of 5 by from TurboTax is the best I loved the experience and the customer service was great very helpful
Date published: 2023-02-17
Rated 5 out of 5 by from easy to use Easy to use recommend it to friends and family. Very glad someone told me about it.
Date published: 2023-02-17
Rated 5 out of 5 by from Turbo tax is awesome I am so glad the experts were there to help they were great and saved hundreds of dollars for us :)
Date published: 2023-02-17
Rated 4 out of 5 by from Something's happening to the user friendliness I've used TT for probably about a decade; the last half filing under self-employed. I've always liked their easy-to-use platform and simplicity of design, which translates to a smooth user experience for me. This year, however, I noticed a redesign that's quite centered around their other offers, such as preparation services. They behaved like regular ads, but somehow it was annoying to me, maybe because I'm already paying for the self-employment service. Somehow it felt more stale this year, less user-friendly, less fun. It started looking less like "the fun way of doing taxes" and more like "the cookie-cutter tax brick and mortar around the corner who really wants to dip into your pocket". I hope they don't get completely carried away.
Date published: 2023-02-17
Rated 2 out of 5 by from Forced to buy upgrade Because of a carry-over of a $36 capital loss years ago, I'm forced to shell out $136 for a functional program.
Date published: 2023-02-17
Rated 5 out of 5 by from AMAZING Never done taxes on my own and this was great tool.
Date published: 2023-02-17
Rated 5 out of 5 by from TurboTax is Fantastic This is my 5th year using turbo tax and I'm still amazed at how quick and easy it is....see you next year!!
Date published: 2023-02-17
All TurboTax® Offerings Reviews - Page 12531