TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from love turbotax. it is awesome. Turbotax has made it so easy for me to file my taxes. I used to do it old school written forms by hand and mailed till my wife started doing them on the computer. When my wife passed away, i was lost being computer illiterate as i am. Thank you TurboTax.
Date published: 2023-02-18
Rated 5 out of 5 by from Turbo Tax is Awesome So simple and easy to use . I had no problems doing my taxes with confidence, knowing I had a tax helper available. Great experience.
Date published: 2023-02-18
Rated 2 out of 5 by from Trouble for Seniors When I had trouble signing in this year, I chose the reset password option. When it asked for my e-mail to send a reset, it didn't recognize it. When I entered ALL my information doing an account recovery process, IT DIDN'T RECOGNIZE ANY OF IT EITHER !!! I have filed with Turbotax for over 10 years in a row, looks like they got hacked.
Date published: 2023-02-18
Rated 5 out of 5 by from my choice for doing taxes Easy to use, explains what you need to understand to do your own taxes. Great support when needed..
Date published: 2023-02-18
Rated 4 out of 5 by from TurboTax is very nice BUT... It can be confusing when TurboTax displays a small portion of a tax form inside of an embedded window (only showing a small section of the form) in order to zero-in on the field that needs to be filled in BUT without proper guidance of how to calculate the number that needs to be entered into the form field. PLEASE add "detailed guidance" for this feature in the next update of TurboTax.
Date published: 2023-02-18
Rated 5 out of 5 by from TurboTax is the best ever!!! The experience was great the live expert was very helpful.
Date published: 2023-02-18
Rated 3 out of 5 by from turbo tax is ok takes long time to install, updates are good but again takes a while to load up.
Date published: 2023-02-18
Rated 5 out of 5 by from TurboTax helped make my life simple! Taxes made as easy as possible! It walked me through every step, and had good explanations when I needed clarification.
Date published: 2023-02-18
Rated 5 out of 5 by from Great Tax Program!! Great easy to follow tax program that I highly recommend to anyone.
Date published: 2023-02-18
Rated 5 out of 5 by from Turbo Tax: Easy and Efficient I've been using Turbo Tax for quite a number of years. I have always found it to be easy to use and extremely efficient.
Date published: 2023-02-18
All TurboTax® Offerings Reviews - Page 12530
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from love turbotax. it is awesome. Turbotax has made it so easy for me to file my taxes. I used to do it old school written forms by hand and mailed till my wife started doing them on the computer. When my wife passed away, i was lost being computer illiterate as i am. Thank you TurboTax.
Date published: 2023-02-18
Rated 5 out of 5 by from Turbo Tax is Awesome So simple and easy to use . I had no problems doing my taxes with confidence, knowing I had a tax helper available. Great experience.
Date published: 2023-02-18
Rated 2 out of 5 by from Trouble for Seniors When I had trouble signing in this year, I chose the reset password option. When it asked for my e-mail to send a reset, it didn't recognize it. When I entered ALL my information doing an account recovery process, IT DIDN'T RECOGNIZE ANY OF IT EITHER !!! I have filed with Turbotax for over 10 years in a row, looks like they got hacked.
Date published: 2023-02-18
Rated 5 out of 5 by from my choice for doing taxes Easy to use, explains what you need to understand to do your own taxes. Great support when needed..
Date published: 2023-02-18
Rated 4 out of 5 by from TurboTax is very nice BUT... It can be confusing when TurboTax displays a small portion of a tax form inside of an embedded window (only showing a small section of the form) in order to zero-in on the field that needs to be filled in BUT without proper guidance of how to calculate the number that needs to be entered into the form field. PLEASE add "detailed guidance" for this feature in the next update of TurboTax.
Date published: 2023-02-18
Rated 5 out of 5 by from TurboTax is the best ever!!! The experience was great the live expert was very helpful.
Date published: 2023-02-18
Rated 3 out of 5 by from turbo tax is ok takes long time to install, updates are good but again takes a while to load up.
Date published: 2023-02-18
Rated 5 out of 5 by from TurboTax helped make my life simple! Taxes made as easy as possible! It walked me through every step, and had good explanations when I needed clarification.
Date published: 2023-02-18
Rated 5 out of 5 by from Great Tax Program!! Great easy to follow tax program that I highly recommend to anyone.
Date published: 2023-02-18
Rated 5 out of 5 by from Turbo Tax: Easy and Efficient I've been using Turbo Tax for quite a number of years. I have always found it to be easy to use and extremely efficient.
Date published: 2023-02-18
All TurboTax® Offerings Reviews - Page 12530