TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Turbo taxes is awesome I love turbo Tax its easy to use , my tax return always arrives on time .
Date published: 2023-02-17
Rated 5 out of 5 by from What a wonderful program My returns are pretty basic so the program allows me to fill out my returns very easily, thank you TurboTax, see you next year as well!
Date published: 2023-02-17
Rated 5 out of 5 by from why did I have to pay this time? I like that it is easy to use but this is the first time in 8 years I have had to pay to file WHY!! Mine is a simple one
Date published: 2023-02-17
Rated 5 out of 5 by from Very Good this year When I downloaded the prior year it was easy to do this year!
Date published: 2023-02-17
Rated 2 out of 5 by from Bait and Switch $122 to pay for a base refund... really different from your $40 adds run on tv, Third year filing with turbo tax only to get more expensive every year. This will be the last year im filinf with yall!
Date published: 2023-02-17
Rated 5 out of 5 by from Easier to use this year This was faster and easier this year since many extraneous questions have been eliminated. Also, a little discount is appreciated!
Date published: 2023-02-17
Rated 5 out of 5 by from Easy to use the chat function allows you to select a call me option. Used this and got a call in less than 5 minutes. Great Customer service
Date published: 2023-02-17
Rated 5 out of 5 by from TOTALLY PLEASED WITH THE GUIDANCE/HELP SIMPLICITY Really helped along with preparation, used live assistant for a bit, didn't need much help but Ben was there when needed...... TurboTax saved $$ and got a maximized refund.
Date published: 2023-02-17
Rated 5 out of 5 by from Turbotax rocks Makes it super easy and is super cheap. I would recommend to anyone
Date published: 2023-02-17
Rated 5 out of 5 by from Problem with Turbo Tax Program resolved I had to spend 4+ hours with 4 different Experts who could not solve my problem despite their best efforts - all were pleasant and professional. But ultimately ineffective. Upon connecting with a Supervisor, her higher level of expertise and knowledge led me to overcome a Turbo Tax Program "glitch". The info she had was unavailable to the experts so my extensive time with them was wasted.
Date published: 2023-02-17
All TurboTax® Offerings Reviews - Page 12529
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo taxes is awesome I love turbo Tax its easy to use , my tax return always arrives on time .
Date published: 2023-02-17
Rated 5 out of 5 by from What a wonderful program My returns are pretty basic so the program allows me to fill out my returns very easily, thank you TurboTax, see you next year as well!
Date published: 2023-02-17
Rated 5 out of 5 by from why did I have to pay this time? I like that it is easy to use but this is the first time in 8 years I have had to pay to file WHY!! Mine is a simple one
Date published: 2023-02-17
Rated 5 out of 5 by from Very Good this year When I downloaded the prior year it was easy to do this year!
Date published: 2023-02-17
Rated 2 out of 5 by from Bait and Switch $122 to pay for a base refund... really different from your $40 adds run on tv, Third year filing with turbo tax only to get more expensive every year. This will be the last year im filinf with yall!
Date published: 2023-02-17
Rated 5 out of 5 by from Easier to use this year This was faster and easier this year since many extraneous questions have been eliminated. Also, a little discount is appreciated!
Date published: 2023-02-17
Rated 5 out of 5 by from Easy to use the chat function allows you to select a call me option. Used this and got a call in less than 5 minutes. Great Customer service
Date published: 2023-02-17
Rated 5 out of 5 by from TOTALLY PLEASED WITH THE GUIDANCE/HELP SIMPLICITY Really helped along with preparation, used live assistant for a bit, didn't need much help but Ben was there when needed...... TurboTax saved $$ and got a maximized refund.
Date published: 2023-02-17
Rated 5 out of 5 by from Turbotax rocks Makes it super easy and is super cheap. I would recommend to anyone
Date published: 2023-02-17
Rated 5 out of 5 by from Problem with Turbo Tax Program resolved I had to spend 4+ hours with 4 different Experts who could not solve my problem despite their best efforts - all were pleasant and professional. But ultimately ineffective. Upon connecting with a Supervisor, her higher level of expertise and knowledge led me to overcome a Turbo Tax Program "glitch". The info she had was unavailable to the experts so my extensive time with them was wasted.
Date published: 2023-02-17
All TurboTax® Offerings Reviews - Page 12529