TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281629 reviews)
Star ratings are from 2021
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Poor No assistance available. Unclear instructions. E-file does not work. Very expensive for a completely self service method. Prices are extremely misleading to get the minimum services needed for completion. Payment is collected before tax return has been successfully submitted, which is completely unacceptable.
Date published: 2021-02-23
Rated 5 out of 5 by from great service annette on the online chat was awesome!! I had an easy helpful person
Date published: 2021-02-23
Rated 5 out of 5 by from Turbo Tax makes filing my taxes easy! I have been using Turbo Tax for many years now. They do a great job of making my tax filing easy. Their system imports most if not all of my W2 information. And they look for the best possible deductions for my situation. And it is very "cost effective!"
Date published: 2021-02-23
Rated 5 out of 5 by from ilove turbo tax it isso easy they break eveything down to where i can understand
Date published: 2021-02-23
Rated 5 out of 5 by from Turbo tax is very easy to use Saves me time and money going to a tax preparer. i have been using turbo tax for years and am very satisfied. It is very easy to use and guides you through all the steps needed to file a correct return. Thank you Turbo Tax!
Date published: 2021-02-23
Rated 5 out of 5 by from Excellent, convenient service Turbo Tax is an excellent service that walks you through each step, and if you are ever not sure about how to fill a step out they provide easy to understand explanations.
Date published: 2021-02-23
Rated 5 out of 5 by from Process was so easy. Results were great. Turbo Tax makes filing your taxes a painless and rewarding experience. To be able to prepare and file your taxes on your own is an accomplishment. I did engage with one of your live experts and she was a complete joy!!! I believe her name was Tan T. Do not lose her.
Date published: 2021-02-23
Rated 5 out of 5 by from Couldn't be easier Most of the instructions are self-explanitory, but even for the ones that aren't, they provide free live chat. It's great!
Date published: 2021-02-23
Rated 5 out of 5 by from Love Turbo Tax! So glad to be back with Turbo Tax. I made the mistake of switching to a different tax preparation software a few years ago. It was a nightmare. I completed my 2020 taxes with Turbo Tax in less than an hour. I'll never switch again!
Date published: 2021-02-23
Rated 5 out of 5 by from great great system set up. it founfd everthing i need to get taxes done
Date published: 2021-02-23
All TurboTax® Offerings Reviews - Page 12528
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Poor No assistance available. Unclear instructions. E-file does not work. Very expensive for a completely self service method. Prices are extremely misleading to get the minimum services needed for completion. Payment is collected before tax return has been successfully submitted, which is completely unacceptable.
Date published: 2021-02-23
Rated 5 out of 5 by from great service annette on the online chat was awesome!! I had an easy helpful person
Date published: 2021-02-23
Rated 5 out of 5 by from Turbo Tax makes filing my taxes easy! I have been using Turbo Tax for many years now. They do a great job of making my tax filing easy. Their system imports most if not all of my W2 information. And they look for the best possible deductions for my situation. And it is very "cost effective!"
Date published: 2021-02-23
Rated 5 out of 5 by from ilove turbo tax it isso easy they break eveything down to where i can understand
Date published: 2021-02-23
Rated 5 out of 5 by from Turbo tax is very easy to use Saves me time and money going to a tax preparer. i have been using turbo tax for years and am very satisfied. It is very easy to use and guides you through all the steps needed to file a correct return. Thank you Turbo Tax!
Date published: 2021-02-23
Rated 5 out of 5 by from Excellent, convenient service Turbo Tax is an excellent service that walks you through each step, and if you are ever not sure about how to fill a step out they provide easy to understand explanations.
Date published: 2021-02-23
Rated 5 out of 5 by from Process was so easy. Results were great. Turbo Tax makes filing your taxes a painless and rewarding experience. To be able to prepare and file your taxes on your own is an accomplishment. I did engage with one of your live experts and she was a complete joy!!! I believe her name was Tan T. Do not lose her.
Date published: 2021-02-23
Rated 5 out of 5 by from Couldn't be easier Most of the instructions are self-explanitory, but even for the ones that aren't, they provide free live chat. It's great!
Date published: 2021-02-23
Rated 5 out of 5 by from Love Turbo Tax! So glad to be back with Turbo Tax. I made the mistake of switching to a different tax preparation software a few years ago. It was a nightmare. I completed my 2020 taxes with Turbo Tax in less than an hour. I'll never switch again!
Date published: 2021-02-23
Rated 5 out of 5 by from great great system set up. it founfd everthing i need to get taxes done
Date published: 2021-02-23
All TurboTax® Offerings Reviews - Page 12528