TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 3 out of 5 by from Careful of VA 502A Form - Spent multiple hours trying to fix and error that we could not find. Turns out for some reason I was told to file 502A form - (which I did not need to) Deleted the form and it worked. The Chat feature helped and others had the same issue. That is where I found out to delete the form.
Date published: 2021-02-23
Rated 5 out of 5 by from Turbo Tax is wonderful! The best way to file! Filing with Turbo Tax was quick and easy. They helped me step by step and let me know ahead what documents I would need to move through the process easily.
Date published: 2021-02-23
Rated 5 out of 5 by from Super easy! again, super easy and helpful as I can do it from the comfort of my home with assistance from there!
Date published: 2021-02-23
Rated 5 out of 5 by from Easy Process, Great Resources TurboTax is really great. My parents have used it for years (since the days of buying a physical CD every year!), and I've now used it for the past 3 years. The platform does an excellent job walking you through your taxes step-by-step, and helping you to understand anything that's confusing with excellent and detailed resources. If there's something the help pages don't answer, then live help is never far away, though I haven't had to use it yet.
Date published: 2021-02-23
Rated 5 out of 5 by from Turbo tax rocks Literally made the entire filing process a piece of cake for me. Thanks so much!
Date published: 2021-02-23
Rated 5 out of 5 by from YAY FOR MONEY Great, kinda annoyed I have to fill out the review, but yah know
Date published: 2021-02-23
Rated 5 out of 5 by from Great first-time experience! Great experience, friendly and knowledgeable staff, highly recommend!
Date published: 2021-02-23
Rated 5 out of 5 by from Turbo Tax is Excellent!!! This was my first time filing online and with Turbo Tax, and it was a great experience because when ever i got stuck one of the experts helped greatly!
Date published: 2021-02-23
Rated 3 out of 5 by from Generally, the Turbotax system worked well. Generally, the Turbotax system worked well. It was easy to use and the filing format was good. However, the process for dealing with changes involving the CARES act was TERRIBLE. Specifically, I had to tediously go through line by line for eight 1099-R forms for RMDs that had no data to enter since RMDs were not required in 2020 per the CARES Act. A simple yes/no toggle prefacing these repeated 1099-R would have quickly bypassed the line by line foolishness.
Date published: 2021-02-23
Rated 5 out of 5 by from Very professional You guys are the greatest and really good after speaking with your beautiful lovely helpful people that works for you keep up the good work thanks for everything
Date published: 2021-02-23
All TurboTax® Offerings Reviews - Page 12521
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 3 out of 5 by from Careful of VA 502A Form - Spent multiple hours trying to fix and error that we could not find. Turns out for some reason I was told to file 502A form - (which I did not need to) Deleted the form and it worked. The Chat feature helped and others had the same issue. That is where I found out to delete the form.
Date published: 2021-02-23
Rated 5 out of 5 by from Turbo Tax is wonderful! The best way to file! Filing with Turbo Tax was quick and easy. They helped me step by step and let me know ahead what documents I would need to move through the process easily.
Date published: 2021-02-23
Rated 5 out of 5 by from Super easy! again, super easy and helpful as I can do it from the comfort of my home with assistance from there!
Date published: 2021-02-23
Rated 5 out of 5 by from Easy Process, Great Resources TurboTax is really great. My parents have used it for years (since the days of buying a physical CD every year!), and I've now used it for the past 3 years. The platform does an excellent job walking you through your taxes step-by-step, and helping you to understand anything that's confusing with excellent and detailed resources. If there's something the help pages don't answer, then live help is never far away, though I haven't had to use it yet.
Date published: 2021-02-23
Rated 5 out of 5 by from Turbo tax rocks Literally made the entire filing process a piece of cake for me. Thanks so much!
Date published: 2021-02-23
Rated 5 out of 5 by from YAY FOR MONEY Great, kinda annoyed I have to fill out the review, but yah know
Date published: 2021-02-23
Rated 5 out of 5 by from Great first-time experience! Great experience, friendly and knowledgeable staff, highly recommend!
Date published: 2021-02-23
Rated 5 out of 5 by from Turbo Tax is Excellent!!! This was my first time filing online and with Turbo Tax, and it was a great experience because when ever i got stuck one of the experts helped greatly!
Date published: 2021-02-23
Rated 3 out of 5 by from Generally, the Turbotax system worked well. Generally, the Turbotax system worked well. It was easy to use and the filing format was good. However, the process for dealing with changes involving the CARES act was TERRIBLE. Specifically, I had to tediously go through line by line for eight 1099-R forms for RMDs that had no data to enter since RMDs were not required in 2020 per the CARES Act. A simple yes/no toggle prefacing these repeated 1099-R would have quickly bypassed the line by line foolishness.
Date published: 2021-02-23
Rated 5 out of 5 by from Very professional You guys are the greatest and really good after speaking with your beautiful lovely helpful people that works for you keep up the good work thanks for everything
Date published: 2021-02-23
All TurboTax® Offerings Reviews - Page 12521