TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from SERVICE ADVISER IT WAS EASY USE AND NAVIGATE AND VERY HELPFUL I WOULD RECOMMEND USING THEM
Date published: 2021-02-17
Rated 3 out of 5 by from Not as user friendly as it used to be. We had to move to Turbo Tax online because of our computer system constraints. Did no realize the constraint (operating system) until the CD had been purchased. Online was definitely more convoluted than the CD version. After a few phone calls I was given a $20 credit (less than 20%) for the cost of the CD I was not able to use. Didn't seem fair since the cost of online was $20 more than the CD which would have accomplished the same filing. Big push in the online was for the MAXX additional cost ($50) product. One had to be careful especially during the check out process. For the first year in over 20, we were not able to itemize which justified the cost of turbo tax. Unlikely we will use it in the future.
Date published: 2021-02-17
Rated 5 out of 5 by from It was excellent!! Definitely stepped it up!! It was amazing service and went through incredibly well. Ryan, the guy who helped me, was the smartest, kindest and most patient person I have ever dealt with when it comes to taxes and I would recommend his service to everyone and anyone! I will be back next year to request his help again!
Date published: 2021-02-17
Rated 5 out of 5 by from turbo tax is my favorite way to file taxes i love your service, thank you for making it so quick and easy
Date published: 2021-02-17
Rated 5 out of 5 by from Easy Peasy Easy to use. Free Help available if necessary. Use it every year
Date published: 2021-02-17
Rated 5 out of 5 by from Turbo Tax is Great Very impressed on how easy the program is to understand and use.
Date published: 2021-02-17
Rated 5 out of 5 by from I love turbotax! !!!^_^!!! This service is simple and effective. TurboTax always takes care of me! !!!^_^!!!
Date published: 2021-02-17
Rated 5 out of 5 by from Fast Good Service, Fast and I like it, cant wait to tell people
Date published: 2021-02-17
Rated 5 out of 5 by from Love Turbo Tax I have used Turbo Tax since 2013 for my personal and business. They make it easy with step by step instructions and if I have questions all I do is call.
Date published: 2021-02-17
Rated 5 out of 5 by from Turbo tax makes my life easier I lived out the country for many years and feared doing taxes you all helped me nicely
Date published: 2021-02-17
All TurboTax® Offerings Reviews - Page 12521
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from SERVICE ADVISER IT WAS EASY USE AND NAVIGATE AND VERY HELPFUL I WOULD RECOMMEND USING THEM
Date published: 2021-02-17
Rated 3 out of 5 by from Not as user friendly as it used to be. We had to move to Turbo Tax online because of our computer system constraints. Did no realize the constraint (operating system) until the CD had been purchased. Online was definitely more convoluted than the CD version. After a few phone calls I was given a $20 credit (less than 20%) for the cost of the CD I was not able to use. Didn't seem fair since the cost of online was $20 more than the CD which would have accomplished the same filing. Big push in the online was for the MAXX additional cost ($50) product. One had to be careful especially during the check out process. For the first year in over 20, we were not able to itemize which justified the cost of turbo tax. Unlikely we will use it in the future.
Date published: 2021-02-17
Rated 5 out of 5 by from It was excellent!! Definitely stepped it up!! It was amazing service and went through incredibly well. Ryan, the guy who helped me, was the smartest, kindest and most patient person I have ever dealt with when it comes to taxes and I would recommend his service to everyone and anyone! I will be back next year to request his help again!
Date published: 2021-02-17
Rated 5 out of 5 by from turbo tax is my favorite way to file taxes i love your service, thank you for making it so quick and easy
Date published: 2021-02-17
Rated 5 out of 5 by from Easy Peasy Easy to use. Free Help available if necessary. Use it every year
Date published: 2021-02-17
Rated 5 out of 5 by from Turbo Tax is Great Very impressed on how easy the program is to understand and use.
Date published: 2021-02-17
Rated 5 out of 5 by from I love turbotax! !!!^_^!!! This service is simple and effective. TurboTax always takes care of me! !!!^_^!!!
Date published: 2021-02-17
Rated 5 out of 5 by from Fast Good Service, Fast and I like it, cant wait to tell people
Date published: 2021-02-17
Rated 5 out of 5 by from Love Turbo Tax I have used Turbo Tax since 2013 for my personal and business. They make it easy with step by step instructions and if I have questions all I do is call.
Date published: 2021-02-17
Rated 5 out of 5 by from Turbo tax makes my life easier I lived out the country for many years and feared doing taxes you all helped me nicely
Date published: 2021-02-17
All TurboTax® Offerings Reviews - Page 12521