TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 2 out of 5 by from I loaded cd and turbo was charging again ok until the end when filing and turbo wanted to charge me again after I already purchased a cd. It was ok until the end when efiling then turbe made it difficult.
Date published: 2022-04-18
Rated 4 out of 5 by from great job It was nice working with TurbTax and they were helpful
Date published: 2022-04-18
Rated 5 out of 5 by from Easy Peasy!!! The interview style of Turbo Tax is awesome and easy. All forms are filled out automatically and it saves confusion and/or mistakes!!
Date published: 2022-04-18
Rated 5 out of 5 by from TurboTax really is incredible I have been using TurboTax for 8 years and each year they really do make it easier to input and navigate your options for income and deductions. It even gives explanations and examples for every section to really help you understand what you can actually count as a deduction.
Date published: 2022-04-18
Rated 4 out of 5 by from Trouble with E-filing When I e filed it was rejected a couple times I inserted my AGI from last years 1040 that was done on TURBO TAX a couple times and it was still rejected. So I just mailed it in.
Date published: 2022-04-18
Rated 4 out of 5 by from Review for 2021 THey coudn't answer one of my questions and at one point I couldn't change my entry.
Date published: 2022-04-18
Rated 4 out of 5 by from Easy to File Difficult to Find Answers TurboTax is easy to file but not easy to find answers to questions. I need to ask a couple of questions for immediate answers and cannot find where to ask those questions.
Date published: 2022-04-18
Rated 1 out of 5 by from Hidden fees Be up front on cost, it ends up costing nearly 200 to file taxes.
Date published: 2022-04-18
Rated 2 out of 5 by from No scenario comparison? TurboTax has the capability to show you what the difference would be from filing married to single filing separately. It chooses not to do that. It would cause you to completely re-enter information for both scenarios. Some information would have to be modified, but this is not enough to make this feature unavailable and does not align with the rest of the companies' character. Do better instead of looking for pats on the head for doing nothing different than you have for years.
Date published: 2022-04-18
Rated 5 out of 5 by from TurboTax is great Fast and easy anyone can do it got back way more then expected
Date published: 2022-04-18
All TurboTax® Offerings Reviews - Page 1253
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from I loaded cd and turbo was charging again ok until the end when filing and turbo wanted to charge me again after I already purchased a cd. It was ok until the end when efiling then turbe made it difficult.
Date published: 2022-04-18
Rated 4 out of 5 by from great job It was nice working with TurbTax and they were helpful
Date published: 2022-04-18
Rated 5 out of 5 by from Easy Peasy!!! The interview style of Turbo Tax is awesome and easy. All forms are filled out automatically and it saves confusion and/or mistakes!!
Date published: 2022-04-18
Rated 5 out of 5 by from TurboTax really is incredible I have been using TurboTax for 8 years and each year they really do make it easier to input and navigate your options for income and deductions. It even gives explanations and examples for every section to really help you understand what you can actually count as a deduction.
Date published: 2022-04-18
Rated 4 out of 5 by from Trouble with E-filing When I e filed it was rejected a couple times I inserted my AGI from last years 1040 that was done on TURBO TAX a couple times and it was still rejected. So I just mailed it in.
Date published: 2022-04-18
Rated 4 out of 5 by from Review for 2021 THey coudn't answer one of my questions and at one point I couldn't change my entry.
Date published: 2022-04-18
Rated 4 out of 5 by from Easy to File Difficult to Find Answers TurboTax is easy to file but not easy to find answers to questions. I need to ask a couple of questions for immediate answers and cannot find where to ask those questions.
Date published: 2022-04-18
Rated 1 out of 5 by from Hidden fees Be up front on cost, it ends up costing nearly 200 to file taxes.
Date published: 2022-04-18
Rated 2 out of 5 by from No scenario comparison? TurboTax has the capability to show you what the difference would be from filing married to single filing separately. It chooses not to do that. It would cause you to completely re-enter information for both scenarios. Some information would have to be modified, but this is not enough to make this feature unavailable and does not align with the rest of the companies' character. Do better instead of looking for pats on the head for doing nothing different than you have for years.
Date published: 2022-04-18
Rated 5 out of 5 by from TurboTax is great Fast and easy anyone can do it got back way more then expected
Date published: 2022-04-18
All TurboTax® Offerings Reviews - Page 1253