TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 2 out of 5 by from Paid for help and now has been rejected twice I paid for some one to help me but my taxes got rejected twice now! Im verry mad i had someone else go over my work for it to be rejected
Date published: 2021-02-23
Rated 5 out of 5 by from Cheers to Turbo Tax So easy! Love it. It's awesome to have them just import your information.
Date published: 2021-02-23
Rated 5 out of 5 by from SHE WAS AWESOME! sHE WAS PATIENCE AND WAS VERY KNOWLEDGABLE.. sHE HELPED US STEP BY STEP.. EVEN WHEN WE WERE STUCKED , WE COULD HEAR HER VOICE , AND WE FINALLY GOT HER BACK.. IT WAS QUITE A TIME.. BUT i WAS VERY RELIEVED AFTER WE FIX THE ITEMS AND GOT TO THE END.. Bernandette was the best , last week I talked to scott and he was so nice and willing to help, but we were not ready to do the taxes.. Keep up the good work finding these great helpers.
Date published: 2021-02-23
Rated 5 out of 5 by from Made difficult taxes easy We had a confusing question about a 1099. A live expert was more than willing to help!
Date published: 2021-02-23
Rated 4 out of 5 by from time saver Taxes done in under 5 hors this year, that includes setting up the e-filing
Date published: 2021-02-23
Rated 2 out of 5 by from they have been great except for this year. I did not want the Max option but they never gave me the option to take it off. I contacted customer support but they just said they would give a refund.
Date published: 2021-02-23
Rated 3 out of 5 by from Turbo Tax works! Over all, very clean and easy to use. Could not upload the pdf copy of last year's returns, which were filed with the paid version of Turbo Tax. Crashed my system when trying to review the final copies before filing. Had to reboot everything, computer - Wi Fi and Modem.
Date published: 2021-02-23
Rated 5 out of 5 by from Easy and fast I've spent most of my time having someone else do my taxes for me. But the process in which you guys do your stuff is very easy and fast.
Date published: 2021-02-23
Rated 4 out of 5 by from Sometimes confusing I've used TurboTax for years, and one thing that has confused me is the deductions for Traditional and Roth IRAs. Please add a note that this section is for contributions that are not made through your employer....eg, not already accounted for on the W2.
Date published: 2021-02-23
Rated 4 out of 5 by from love turbo tax i was having problems spoke to someone it was fixed in less than 10 mins
Date published: 2021-02-23
All TurboTax® Offerings Reviews - Page 12519
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 2 out of 5 by from Paid for help and now has been rejected twice I paid for some one to help me but my taxes got rejected twice now! Im verry mad i had someone else go over my work for it to be rejected
Date published: 2021-02-23
Rated 5 out of 5 by from Cheers to Turbo Tax So easy! Love it. It's awesome to have them just import your information.
Date published: 2021-02-23
Rated 5 out of 5 by from SHE WAS AWESOME! sHE WAS PATIENCE AND WAS VERY KNOWLEDGABLE.. sHE HELPED US STEP BY STEP.. EVEN WHEN WE WERE STUCKED , WE COULD HEAR HER VOICE , AND WE FINALLY GOT HER BACK.. IT WAS QUITE A TIME.. BUT i WAS VERY RELIEVED AFTER WE FIX THE ITEMS AND GOT TO THE END.. Bernandette was the best , last week I talked to scott and he was so nice and willing to help, but we were not ready to do the taxes.. Keep up the good work finding these great helpers.
Date published: 2021-02-23
Rated 5 out of 5 by from Made difficult taxes easy We had a confusing question about a 1099. A live expert was more than willing to help!
Date published: 2021-02-23
Rated 4 out of 5 by from time saver Taxes done in under 5 hors this year, that includes setting up the e-filing
Date published: 2021-02-23
Rated 2 out of 5 by from they have been great except for this year. I did not want the Max option but they never gave me the option to take it off. I contacted customer support but they just said they would give a refund.
Date published: 2021-02-23
Rated 3 out of 5 by from Turbo Tax works! Over all, very clean and easy to use. Could not upload the pdf copy of last year's returns, which were filed with the paid version of Turbo Tax. Crashed my system when trying to review the final copies before filing. Had to reboot everything, computer - Wi Fi and Modem.
Date published: 2021-02-23
Rated 5 out of 5 by from Easy and fast I've spent most of my time having someone else do my taxes for me. But the process in which you guys do your stuff is very easy and fast.
Date published: 2021-02-23
Rated 4 out of 5 by from Sometimes confusing I've used TurboTax for years, and one thing that has confused me is the deductions for Traditional and Roth IRAs. Please add a note that this section is for contributions that are not made through your employer....eg, not already accounted for on the W2.
Date published: 2021-02-23
Rated 4 out of 5 by from love turbo tax i was having problems spoke to someone it was fixed in less than 10 mins
Date published: 2021-02-23
All TurboTax® Offerings Reviews - Page 12519